really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
15,441 miles

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« Read the previous 20 complaints

problem #115

Jan 212009

Accord 4-cyl

  • 24,000 miles
We own a 2009 Accord with 24,000 miles. At our first oil change, my husband asked the Honda annapolis dealer about a card we had received regarding a brake pad class-action lawsuit. The dealer said not to worry about it; if there is a problem they will take care of it for free. Our brakes are now making a lot of noise and the pads need to be replaced. My husband stopped in and talked to the same person in the dealership, [xxx], who said the repair would cost $230, and we would be reimbursed through the class-action. He did not mention that the reimbursement is $150 at best. So this is the second time we have been given misinformation by this Honda dealership. I called Honda annapolis and spoke to the service manager, [xxx], whose attitude is best summed up by his statement, "I don't want to get involved." He said that the customers and lawyers caused this problem by bringing a lawsuit. He also stated, "we don't make the cars here, " and suggested that we take the car somewhere else. Although my husband had just spoken to [xxx] in person, who then spoke to [xxx], he acted as though he had no idea what I was talking about. In researching this issue, I see that many consumers are complaining that the replacement pads also wear out prematurely and cause other damage. What a disgrace. I contacted the class-action law firms and got a call from someone at gibbs. She said it has to be an upgraded replacement part in order to be reimbursed; the part costs $66 and with labor the charge should be around $150. I asked how it is that Honda can charge $230; she said they can't monitor that. Good business sense, as well as common decency, dictates that Honda caused this problem and should pay in full to resolve it. Honda dealers should be authorized to make these repairs, at no charge to consumers, and apply for reimbursement themselves. It is outrageous for dealers to give customers false information and make us jump through hoops to get reimbursed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chester, MD, USA

problem #114

Jan 032011


  • miles
Had to repair rear brake pads at only 26K miles!

- New City, NY, USA

problem #113

Dec 282010

Accord 6-cyl

  • Automatic transmission
  • 16,000 miles
The contact owns a 2009 Honda Accord. The contact took the vehicle to the dealer for routine maintenance when she was informed that she needed to replace the brake pads. The dealer advised the contact that there was a lawsuit and that she could fill out the form in order to receive a partial reimbursement. The manufacturer was notified and stated that there were no related recalls and did not offer her any additional assistance. The current and failure mileages were approximately 16,000. Bw updated 02/17/11 updated 12/06/2011

- East Hanover, NJ, USA

problem #112

Dec 272010

Accord 4-cyl

  • 15,000 miles
Under normal use, rear brake pads fail at an alarming rate. My original pads were completely gone at 15,000 miles. Now the second set of pads is worn out at 30,000 miles. Front pads seem to be barely worn, and are original to the car.

- Hewitt, NJ, USA

problem #111

Dec 232010

Accord 4-cyl

  • 16,828 miles
I want to add my name to the list of people with defective brakes on their 2009 Accord. My brakes started squeaking like mad at about 17000 miles. It is unbelievable to me that Honda would not issue a recall, knowing that their rear brake pads are defective. They acknowledge this fact by making a replacement pad different from the original pad. To charge customers any amount of money for their defective product in simply unthinkable on Honda's part.

- Grand Terrace, CA, USA

problem #110

Aug 162010


  • miles
The contact owns a 2009 Honda Accord. While driving approximately 60 mph she engaged the brakes and the vehicle began to vibrate. The vehicle was taken to the dealer for routine maintenance and she advised them of the problems with the brakes. The dealer did not mention anything about the brakes nor did she ask them for any information regarding them. Within a few months the vehicle was taken to the dealer to service the regulator and they suggested that she replace the rear brake pads. The dealer advised her that she had to pay for the repairs and request reimbursement. The vehicle was not repaired due to the repair cost. She notified the manufacturer and filed a complaint with them. The approximate failure mileage was unknown and the current mileage was 17,160.

- Miramar, FL, USA

problem #109

Dec 012010


  • miles
2009 Honda Accord. Consumer states that she and her husband had to pay to get brake repair work done. She would like to know why the lawsuit is only going to pay back a portion. The consumer stated she heard a noise coming from the vehicle. When the vehicle was taken to the dealer, she was advised the problem was the rear brake pads. The consumer stated she was not aware that a recall had been issued as well as a lawsuit. The consumer was informed she would have to pay for the repairs and then seek reimbursement through the lawsuit.

- Unknown, DC, USA

problem #108

Nov 022010

Accord 4-cyl

  • 39,000 miles
Brakes were squeaking within the first six months but we were told nothing was wrong when taken in for regular warranty-covered checks. Started noticeable shimming when brakes were applied and took in for check at 39,000 miles. Ended up replacing rotors, brakes and rear bearing. The rear bearing alone cost $198. All in all, our bill came to $667.73. We've taken the car in to the dealer for repair of carpet pulling away in front passenger side; vibration noise on back dashboard (or whatever you'd call the shelf behind passenger seats); driver door handle stick problem, steering wheel clicking noise. Purchased Honda after being recommended by so many satisfied customers/friends. Invested more then we planned but thought it was worth the investment; disappointed in quality of parts and repair work.

- Wake Forest, NC, USA

problem #107

Nov 032010

Accord 4-cyl

  • 11,000 miles
2009 Honda Accord. Rear brakes worn out at only 11,000. Problem is well know by Honda. Class action has been filed. Result of class action, customer must pay for repair and submit receipt for refund upto $150, but Honda is charging $300 for the repair. This is a safety issue and Honda should be forced to correct the problem at no charge to the customer.

- Bronx, NY, USA

problem #106

Oct 042010

Accord 4-cyl

  • 25,000 miles
I own a 2009 Honda Accord. At around 25000 miles I heard a noise from the rear wheels. The Honda dealer where I had purchased the car told me my brakes needed to be replaced. I stated there must be some defect in the vehicle or brakes because the brakes should not need replacing that soon and the rear brakes should never need to be replaced before the front brakes. They said it was normal wear and charged me the full price of more than $250 for replacement. They admitted the new brake pads were "a longer lasting material". I was not aware of the well-documented deficiency in 2008-2009 Accord brakes at the time and the dealer did not mention the issue nor offer any discounts.

- Valrico, FL, USA

problem #105

Oct 282010


  • 12,000 miles
2009 Honda Accord. Brakes worn out at only 12,000. Problem is well know by Honda. Class action has been filed. Result of class action, customer must pay for repair and submit receipt for refund upto $150, but Honda is charging $300 for the repair. This is a safety issue and Honda should be forced to correct the problem at no charge to the customer.

- Beverly, MA, USA

problem #104

Oct 152010


  • miles
Needed new brakes after only 29,950 miles. Disc, rr.brak; set, pad rr.

- Princeville, IL, USA

problem #103

Oct 162010


  • 21,000 miles
I own a 2009 ex Honda Accord. Took car to get normal maintenance at 14,000 miles to my Honda dealership when they told me that my back brakes were almost worn down to needing replaced. A couple months later I took my car in for a normal maintenance at 21000 miles and said my back brakes needed replaced. Now I am stuck paying $250 for back brakes on a year and ahalf old Accord. Even though Honda will give me up to $150 back. I think that they should recall the vehicle and pay for the full price. Also this is a safety issue if people don't know if there brakes are bad!!! very disappointed in Honda and may not buy Honda vehicles anymore!!!

- Xenia, OH, USA

problem #102

Jul 272010

Accord 4-cyl

  • 18,000 miles
At 18K, car started to shimmy when brakes applied. Dealer said rotors were bad but pads good, said that I had driven while riding on the brakes which is patently false.

- Kennesaw, GA, USA

problem #101

Oct 052010


  • 17,069 miles
Brakes in 2009 Accord required replacement and rotor polish after 17K miles costing $292.69 usd. At the time of brake replacement there was noticeable degradation in stopping time.

- Malden , MA, USA

problem #100

Oct 022010


  • 20,507 miles
2009 Honda defective brake pads worn out at only 20,000 miles. Honda steadfastly refuses to take responsibility and fix the problem under warranty.

- Ball Ground, GA, USA

problem #99

Oct 022010


  • 17,850 miles
Rear brakes on 2009 Honda Accord LX need replacing at 18,000 miles.

- Valencia, CA, USA

problem #98

Sep 282010

Accord 4-cyl

  • 30,800 miles
2009 Honda Accord 4 cylinder, 30K miles, first owner passing a large truck on highway 80, California, East bound, near green valley road exit, approaching fairfield on September 28 at 2:30pm. Accelerator got stuck and car continued to accelerate to dangers speeds in excess of 70mph. I had to press on the brake pedal as hard as I could to maintain control. Then I shifted the car into neutral. The engine revved very high. I made sure my foot was only on the brake pedal. With in about 10 seconds the car stopped revving, but now my brake rotor are warped. I made sure my floor mat was out of the way. I have contacted the dealer. They have never heard of this problem. I had this same problem happen with my Honda Odyssey.

- Fairfield, CA, USA

problem #97

Sep 242010


  • miles
Premature wear of brakes pads and defective rotors.

- Columbus, NJ, USA

problem #96

Aug 172010


  • 33,000 miles
The contact owns a 2009 Honda Accord. The contact was driving 50 mph when the rear brakes began to exhibit an unusually loud grinding. The vehicle was driven to the dealer where the rear brake shoes were replaced. The failure and current mileage was approximately 33,000.

- Prarieville , LA, USA

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