My husband had an collision on the November 11 2020 at 9 pm with deer hit. All the airbag deploy accept the Driver airbag didn't deploy even the car was total loss. My husband hit the chin on the steering and he is complaining that his jaw is hurting.

- Noblesville, IN, USA

The contact owned a 2020 Honda Accord. The contact stated that while driving at 40 MPH, the airbags deployed without incident and without warning. Due to the shock of the failure, the contact also stated that she then rear-ended an unknown obstacle on the road. Due to the failure, the contact stated that she was disoriented as a fellow motorist called authorities to the scene. The contact was arrested at the scene of the failure for reckless driving. After the contact-€™s release from jail, she sought medical treatment for a shattered sternum, a broken right thumb, and a hematoma on her left leg. The vehicle was towed from the scene as it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The failure mileage was approximately 3,000.

- Independence, MO, USA

I have contacted Honda America about this (case10206483). The front passenger airbags are often not activated when the car is in motion with an adult significantly weighing more than 65 lbs. Sitting on that seat, while all conditions specified in the owner's guide are met. As an example of the problem, multiple times when my 82 lb. Wife has sat on the front passenger seat the passenger airbag off indicator would at first go out, as it should. But after we drive for a little while, it goes on and stays on for the rest of the trip, indicating that the passenger airbags are off, thus putting her at risk. My Honda dealer has verified related problems by taking my wife for drives in my car. He got the same problems in another 2020 Accord LX cvt. He has also had his personnel sit in the front passenger seat and got the same problems. He has given up. The dealer tested all relevant parts. They worked perfectly. But then he tested the weight-sensor with my wife on the seat. The reading was 50 lbs. For an 82 lb. Woman. Note that I weigh 132 lbs. And have no such problems. I wonder how many adults are driving around while sitting in the front passenger seat not realizing that they are at risk because the airbags are off. This might also apply to other makes and models. I suggested that serious consideration be given to lowering the weight-sensor reading that commands the passenger airbags to be turned on, so that the airbags are active for passengers weighing significantly more than 65 lbs., like my wife.

- Staten Island, NY, USA