The screen of my vehicle shows BRAKE SYSTEM PROBLEM. I couldn-€™t turn on my car. It was totally stuck.

- Southbridge , MA, USA

My Honda CRV has experienced "phantom braking" four times now. In each case the automatic emergency braking system activated while I was driving, even though there was no other car or object in my car's path. On two of the occasions, the BRAKE warning appeared but the break system did not engage. More concerning was the other two times when the BRAKE warning appeared and the car actually started to brake for a moment. One of these times, I was on the freeway; it was very disconcerting and potentially dangerous. I mentioned this to the Honda dealer when my car was in for maintenance. They said they had never heard of this issue before. Additionally they said unless they could re-create the issue, there was nothing they could do.

- Chicago, IL, USA

7/8/22: Driving at 20-25mph in a residential neighborhood, no cars were in front of me, the car beeped, the dashboard BRAKE light came on and the car did a hard brake. I did not press on my brakes and there was nothing in front of me to trigger the emergency brakes. Fortunately, nothing was behind me. If something was behind me, I would have most likely been rear ended and my 12 and 13 year old as well as myself would have been injured. My car was inspected on 5/3/22 and as part of that inspection new brakes were installed. Right after the incident, the Maintenance light came on with code B. I already have an appointment scheduled for 8/10 to have the turn signal and brake light fixed. I immediately called to see if I could move up the appointment but they didn-€™t have any earlier openings. They suggested I just take it to the service center if it occurred again. 7/10/22: About 10 minutes after leaving home, driving about 20-25mph nothing in front of me or behind me, the car beeped, the dashboard BRAKE light came on and the car did a hard brake. AGAIN, no reason for the car-€™s emergency brake system to engage. I will be taking it to the service center on Monday. I am now afraid to drive this car or take it on any highways or major routes.

- Pittsburgh, PA, USA

The contact owns a 2018 Honda CR-V. The contact stated while the vehicle was in park(P) and attempting to shift into reverse(R), the gear was difficult to move. The contact stated that the brake warning light was illuminated. The contact was able to start the vehicle but accidentally drove onto the sidewalk. The vehicle was towed to the local dealer who diagnosed the vehicle with a defective rearview mirror wiring harness. The dealer replaced the wiring harness. The manufacturer was notified of the failure. The approximate failure mileage was 50,500.

- Mill Valley, CA, USA

Was driving my 2018 Honda CRV at about 50 mph notice car ahead stopped about 8 car lengths tap brake to slow down brake light start flashing and would not slow down seat belts locked 84 year old mother and myself almost thrown thur windshield and came within inches of of rear ending a stopped truck.

- Keswick, VA, USA

Driving at freeway speeds with nothing in my path, the automatic braking system engaged with flashing lights, beeping and sudden braking. There was no other vehicle in front of me in line of sight.

- Peoria, AZ, USA

In early April 2022 the Body Control Module went bad. A replacement was ordered, and is still unavailable (Honda PN: 38809-TMM-A21). This rendered the car unable to be started, unless the battery was first disconnected and then reconnected (as advised by Honda Service). However, this results in several error lights, including emergency braking, hill start assist, lane keeping assist, collision warning systems, blind spot systems, as well as non-driving systems like operation of the windows, and the associated symptom of these systems working intermittently, or not at all. Honda still has not provided a reliable estimate for the part to be made available, despite escalating the situation to their corporate level. I am aware of other Honda models of the same year having BCM (Body Control Module) issues and a recall being current and active.

- Paducah, KY, USA

Approximately 10 times over the past 3 years the Automatic Braking System has engaged the brakes inappropriately. Half of these episodes occurred when no other vehicles were around my vehicle. The others occurred when other vehicles were next to mine but not in front of mine. The most recent episode occurred as I was driving in the right lane on a 3-lane road with no one in front of me. I approached a red light and slowed but the light turned green ahead of me so I continued. As I passed some of the cars that were going about 10mph slower than me, as they had left the light from a complete stop, the car slammed on the brakes and my car came to an almost complete stop in the road. My tires screeched and my children and I were thrown forward due to the violent braking. Cars behind me had to change their trajectory quickly to avoid hitting me. I have taken my car into the dealership on several occasions and asked for this system to be disabled but they said that there was no way to do that without causing damage to other systems. There is a button on the lower left of the steering wheel, not an obvious place, that will disable the system when held down but this is something that has to happen every time I get in the car. There are no lights or reminders that the system is on so it is difficult to remember every time. The safety of me and my passengers as well as everyone on the road around us is at risk every time I drive the car. There were no commonalities to these episodes so there is no rhyme or reason as to when this will happen. Although I would like the dealer to be able to replicate the problem, this entails putting them and the public at risk. I would welcome anyone who would like to inspect the car to ascertain a cause.

- Livonia, MI, USA

Automatic AEB brake system comes on and car slows down, on highway doing 65 mph. With no one in front

- Norfolk, MA, USA

While driving on a residential street at approximately 25 Mph with no traffic, my 2018 Honda CRV-EX activated a Stage 3 Collision Mitigation Braking System event. The car came to a sudden, complete stop throwing loose items out of the seats. Honda says if the CMBS system determines that a collision is unavoidable, it will continue the visual and audible alerts, and apply strong braking to help mitigate the forces of the collision. This sudden stop could have caused an accident if another car had been following closely behind.

- Columbia, TN, USA

When I applied the brake, it accelerated in very high speed and hit a solid object. Me and my wife who was the passenger got injured very badly and this suv was a total loss

- Laurel, MD, USA

Driving down road at approximately 30mph, no obstructions in road or vehicles in front of me and the car suddenly slowed down to approximately 10mph due to automatic braking system engaging.

- Eureka, MO, USA

New Jersey: While driving to work (I am a healthcare worker) at 5:30 am on Route 9 North in Manalapan NJ, at a speed of approximately 50 miles per hour, the brake warning light went on and the car unexpectedly slammed to a full stop. No car was immediately behind me or they would have crashed into me. My purse, coffee and book on front seat went flying to the dashboard. Prior to this event happening, the Brake warning light would go off even if no one was in front of me or anywhere around me. the Honda dealership in Freehold NJ dismissed my concern and said there is nothing they can do without recreating the problem. I called the Freehold dealership and was told the service manager was out for a month, no one is covering for him. I asked to speak to someone else in the service department and they told me to drive down and they will have a technician drive with me to see the problem. I told them it was random and never happened before, but to no avail. I asked if I could turn off the Collusion Mitigation Braking System (CMBS) and they said no. Just to adjust the ACC (low speed follow) to long. I insisted on being seen today, but am concerned that this will happen again.

- Howell, NJ, USA

The automatic braking system engaged without warning and without reason as I was not within close proximity to any other vehicles or obstructions.

- Cincinnati, OH, USA

Vehicle randomly slammed on brakes without driver touching the brake. There were no obstacles or other cars in front of the vehicle at the time. Automatic emergency braking was on. The only warning that came up was the-€Brake-€ warning as the vehicle was slamming on the brakes. Luckily the car behind the vehicle was able to move to another lane to avoid a collision. The vehicle was taken to the Honda dealer and inspected. They were unable to find the cause of the random braking or to reproduce it.

- Redwood City, CA, USA

Was driving yesterday (2018 Honda CRV) and the brakes suddenly engaged and the big orange brake warning light appeared on the dash. We came to a jarring stop. Nothing in front of us, no rain. Luckily, we were only going about 10 mph and no car behind us. This has happened before but didn't result in such a jarring stop. Other times it was on residential streets but also on freeway. In those incidents it was a quick engagement like a brake pump. The big orange warning light came on in all of those instances.

- Oakland, CA, USA

Emergency automatic breaking YES YOU MAY COME ANY TIME TO LOOK AT IT fOR NO REASON THE CAR BRAKES LOCKED UP WHILE i WAS DRIVING. the car behind me almost hit me. this could have caused damage to cars and injury to people in the cars. This has happened twice, my wife refuses to drive the car. I took it into the dealer and was told there was nothing wrong. The brake light went on then it stopped.

- Wheeling, IL, USA

On at least two separate occasions, my car's automatic braking system has activated in the absence of another vehicle or obstacle in front of me. One incident was in Fall 2021, I was driving on a bridge in southern Oklahoma and rounding a slight curve when the car's brakes suddenly pressed hard - startling me and forcing me to quickly react. I put my foot on the brake and slowed while I scanned for any obstacles, but there weren't any. The second event was in December 2021 and occurred on a city street in Arlington, TX. Again, my vehicle braked suddenly while there was nothing close enough to account for needing a hard braking. Fortunately in both cases I was alert and managed to press down on the brake to override and then accelerate, and thus prevented being rear-ended by another car. There have also been a few smaller incidents of this issue, but ones in which I cannot recall specific detail.

- Mansfield, TX, USA

This is a report (with dash cam footage) I filed with Honda in March 4, 2019, (Case 09395155) and now that I know your office is investigating this same issue I wanted to make sure I sent it to you as well: As I was slowing down to approach a red light my car suddenly beeped and slammed on the brakes to a complete halt. I believe it detected a car that was making a lefthand turn into the lane next to me but there was no danger of it hitting me. The sudden brake lock jolted my passenger and me and we-€™re lucky neither of us were hurt except for some soreness and that no other car was behind as they would have certainly rear-ended us. This has happened before when I was on the freeway going 50mph a few weeks after I purchased the car, though instead of stopping it just suddenly slowed down; I had thought it misjudged the shadow of an overpass I was driving through as a solid object so disregarded the incident as a fluke until now. I-€™m worried this will happen again and hurt me or someone else. I was able to get the recording of this most recent incident from my dash camera; see here: https://drive.google.com/open?id=11EYSwjCJtk4TEOBlvyddwJx9xow8PswB Honda's investigators later determined the car acted appropriately, but I think the system really misjudged the situation and could have caused an accident. Since then, I've had a few issues with the automatic brake system enabling for a brief second to slow the car in reaction to nothing -€" and I'm still nervous this will happen again!

- Los Angeles, CA, USA

In the time I have owned this car I have experienced phantom braking 3-4 times. The most recent was about a month ago when merging on an ramp entering a highway. NO cars were around me or in front of me but the brake warning flashed several times. It did not actually engage the brakes at this time but about a year ago the same thing happened and the brakes suddenly came on slowing me down. I am concerned about losing control or being rear ended if this occurs.

- Springfield, Mo, MO, USA