10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
8,352 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #122

Oct 302018

CR-V

  • 225 miles
I checked my oil after reading about other people having an issue with gasoline in the crankcase. The oil level was over the fill mark by a substantial amount and there was a distinct smell of gasoline coming from the oil filler cap. The car was two weeks old and had 225 miles on it. I took it to dealer and was told they did not smell gasoline and the oil level looked good. Total lies. They told me I was the first one to complain about this issue. They basically told me there was no problem. There was an obvious problem but did not want to deal with it.

- Fairview, NJ, USA

problem #121

Nov 032018

CR-V

  • 2,600 miles
Oil has gas leaking into in in brand new CRV. Continuous issue ongoing.

- Knoxville, TN, USA

problem #120

Nov 182018

CR-V

  • 18,590 miles
There is an extremely high reading on the engine oil dipstick. A strong smell of gasoline is present in the engine's oil. The oil reads about half an inch higher on the dipstick than the maximum mark indicates.

- De Kalb, TX, USA

problem #119

Nov 052018

CR-V

  • miles
Gas mixing in with oil, smelling the gas on the dip stick and while doing an oil change.

- Pico Rivera, CA, USA

problem #118

Sep 012018

CR-V

  • 43 miles
Gasoline leaking into the oil, fuel odors in cabin, engine hesitancy

- Homer Glen, IL, USA

problem #117

Oct 292018

CR-V

  • miles
Purchased new 2018 Honda CR-V AWD December 2017 from dealer in orlando fl. Within first few months of ownership had multiple occasions where "gas/fuel" smell filled the cabin of car while driving. It was brought to my attention by a friend (late summer) that there appears to be issue with the 1.5 L earthdreams Honda engine. Area of issue is oil dilution by fuel "leaking" into it & mixing. I then began researching this issue and was quite surprised to find that Honda had already recalled a huge number of vehicles in china with this oil dilution issue on this specific engine. When I called my Honda dealer to ask about issue/repair, I was told by service advisor that they were not aware of any issue of this type and there were no active recalls/tsbs regarding issue. Wow? that's when my concern level rose, as on the dealer level there seems to be complete denial/admittance of any problem. Other Honda owners of vehicles with this engine have experienced "gas odor" in cabin, poor performance and even stalling of engine while driving vehicle. I have not had a stalling issue (yet) - but I drive vehicle frequently in moderate /heavy traffic areas and can't imagine the danger that could result from my car "stalling" while I'm driving(or my wife or daughter).another "check" to verify if my car has this issue is to examine oil level on dipstick. When my oil level is checked, the level tends to read high (even above full line on dipstick) and dipstick has strong smell of gasoline. Not good as it signals fuel is making it's way into my engine oil. Once fuel mixes with the oil it will break down the viscosity and engine will "wear our prematurely" or lead to failure. As of today (11/14/18) my car is not stalling out (about 15K miles on it) but my concern for safety is rising as Honda seems to be dragging their feet regarding admitting and fixing this dangerous issue.

- Orlando, FL, USA

problem #116

Nov 092018

CR-V

  • 4,000 miles
Update to complaint # 11138878, 11138881, and 11139308. 1 month old CRV, 2nd time took to dealer for oil overfull/ oil smells like gasoline. They have a new service bulletin which directed them to change the oil (not filter) and update the software. The software update dealt with how gasoline was sprayed into the cylinders and was supposed to stop the gasoline-in-oil condition. After a few days -- again the oil is overfull (by about an inch over "full"), the oil is black and runny and reeks of gasoline. Software update did not fix the problem. If anything it's worse. Second, new problem: The software update caused our mpg display to change from 29.5 mpg (over 4000 miles) to 23 mpg. More alarmingly, our gasoline mileage has decreased from 26 city/30 highway/ 29 average to 26/29/27 average.

- Okemos, MI, USA

problem #115

Oct 242018

CR-V

  • 1,500 miles
Gasoline is contaminating and diluting the engine oil. Oil turned black and diluted by the gasoline and had to be changed with less than 1500 miles on the vehicle. Concerned that the gasoline diluted oil is posing a fire and safety risk.

- Williamsburg, VA, USA

problem #114

Oct 242018

CR-V

  • 2,000 miles
My 2018 CR-V suffers from the dreaded [oil dilution issue] where gasoline gets into the oil raising the level above the full mark. The result is a strong gasoline smell, sometimes in the cabin but always when you pull the dipstick to check the oil. The oil level is always considerably higher than the full mark. I presented this issue to my dealer, and they confirmed the smell of gas in the oil, the high level and the fact that many 2017-18 CRV's suffer from this same issue. Their unacceptable solution was to change the oil and make longer trips to try to burn off the gasoline in the oil. They also said that Honda would be issuing a statement in the fall about fixing the issue. First a bit about the issue. There are many reports of CRV owners with this problem unexpectedly stalling and losing power while in motion. Some have suffered accidents. Does this sound like a vehicle you'd like to put your family in? also, diluted motor oil has to have long term damaging effects on the engine. I am very worried about the long term value of a car that was supposed to have great resale value - that's why I bought it. So Honda rolls out their "fix", and I notice that they're only going to address what they consider "cold weather states". they also plan to roll these "could weather state" fixes out over a multiple month schedule. Not acceptable at all. What about my car Honda. I would think that Honda would treat all of their customers the same and would want to fix as many afflicted vehicles as possible because of possible safety issues. Honda has a very loyal owner-base. I betcha how they handle this will affect people's decisions in the future. I know it will affect mine.

- Taylors, SC, USA

problem #113

Nov 022018

CR-V

  • 3,000 miles
This vehicle gets a terrible smell of gasoline inside the vehicle, especially on initial start-up. This vehicle is unpleasant to drive do to this smell, especially in the winter with the climate control system on. My wife suffers from migraines and cannot ride in the vehicle. The problem was confirmed by my local Honda dealership, valley Honda, in Aurora il. No resolution was provided as they indicated the smell is tied to the well know oil-dilution problem with this 1.5 trbo engine, which they confirmed this vehicle also has (but for which no 'fix' has been issued in the U.S.) so now, not only am I damaging the new engine when driven, but also the occupant health by exposing them to gasoline fumes. This is just wrong on a new vehicle and needs a proactive recall asap.

- Plainfield, IL, USA

problem #112

Jul 182018

CR-V

  • 900 miles
Engine sounds - car is under 3,000 miles as of Nov. 2018. Purchased June 2018. Air conditioning did not work right after June 2018 purchase. Returned 3 times to get repaired and ever since this "repair) to fix the A/C, the engine has been very loud on acceleration from a full stop or to increase speed when at a low speed. Do not recall this loud engine at purchase. Loud engine sounds disappear at cruise. Had it to the dealer three times for this purpose and the dealer (salmon, repair department have stated, "nothing wrong, this is the way the new CRV turbo engines sound).

- Barrington, IL, USA

problem #111

Oct 162018

CR-V

  • miles
New vehicle checked oil approaching 4500 miles in preparation for first oil change. Oil was black, runny, smelled of gasoline on dipstick and over 1/2 inch above full mark on dipstick. Took car in to dealer service and they said must have been overfilled at factory. Replaced oil and filled to exactly 50% mark on dipstick and double checked. 3 weeks and 200 miles later, oil 1/8 -1/4 inch above full. Car sometimes runs rough when cold at idle or park. Called 2 dealers service departments and they said we know about this issue but no instructions for corrective action given from Honda in us. China and Japan announced safety recalls because of this issue. Winter is coming and concerned about cold weather reliability of motor.

- Crystal Lake, IL, USA

problem #110

Aug 062018

CR-V

  • 600 miles
After driving my CRV less than 500 miles the oil level is above the full indicator line and has a strong smell of gasoline. I've changed the oil three times in just under 2000 miles and each time the oil level rises again. I've eliminated short trips allowing the engine to run at least 20 minutes at full temperature and that has done no good. I've followed Honda's suggestion to drive it in sport mode which also has done no good. This problem started immediately after purchase and has continued. I've called several Honda dealers and they offer no assistance other than offering an oil change at $69.99.

- Oregon City, OR, USA

problem #109

Nov 062018

CR-V

  • 7,000 miles
I have been having issues with infotainment screen/system. The system freezes and sometimes goes black and won't respond to touches and or instructions. The car has been to the dealer several times with no permanent fix. Also, vehicle temperature remains cold. The car runs and drives for several hours and the temp stays cold with no heat in the cabin. Experiencing fuel mixing with oil and sometimes smell of fuel in the cabin is noticeable.high oil level is also present. Dealership and Honda na both informed me that I will need frequent oil changes until they find a permanent fix.

- Vancouver, WA, USA

problem #108

Nov 012018

CR-V

  • 10,000 miles
I'm getting random fuel/oil smells into the cabin. I also noticed the engine oil dip stick is showing overfilled and the oil smells like gas.

- Waunakee, WI, USA

problem #107

Nov 052018

CR-V

  • 745 miles
After 500km of driving, the oil level was over the top limit and there was strong gas smell coming out from under the hood. The car takes a lot time to warm up. Visited the sherwood park Honda dealer on Nov 5, 2018 for this problem, they found the oil level was 25mm above the limit. They discharged some of the oil without oil change. They found no recalls on this so they couldn't fix the problem but they consider this problem as minor and saying perhaps they filled more oil than necessary. I called Honda Canada twice on Nov 5, 2018 regarding the fix to this problem. The case number is 1150181. They said there will be an "update" addressing this problem from early November, but not sure whether my vehicle will be included into this "update". they provided the recall link for me to check periodically. Honda Canada mentioned during the phone call that if the problem like this found, sherwood Honda should call the technical line for suggestion. When asked whether they have called Honda Canada regarding suggestion of oil dilution problem, sherwood Honda said they have the call as what to do without consulting to Honda Canada.

- Austin, TX, USA

problem #106

Nov 012018

CR-V

  • 4,900 miles
There is unburnt fuel in the crankcase causing severe exhaust fumes in side the passengers compartment. Any long ride in vehicle cause passengers to get nauseous and light headed.

- Williamstown, NY, USA

problem #105

Oct 312018

CR-V

  • 8,697 miles
The contact owns a 2018 Honda CR-V. the contact stated that there was an abnormal fuel odor while the vehicle was being driven. The contact was concerned that when the dipstick was check, the oil level was above the high mark, the oil had a gasoline odor, and the oil was dirty. The vehicle was taken to Honda of murfreesboro (929 john R rice blvd, murfreesboro, tn 37129, (615) 896-3480) where the contact was informed that the odor was normal for vehicles with a turbocharged engine. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 8,697.

- Murfreesboro, TN, USA

problem #104

Oct 082018

CR-V

  • 4,900 miles
Read article regarding gas in oil issue. Checked my oil the next morning and found it to be overfilled with the dipstick smelling like gas. Called Honda - created a case and took car to dealer for a checkup. They did a complimentary oil change, said the dispstick smelled like exhaust and told me there should be a fix in November per Honda. Just read about the proposed fix and found that they are only doing this in cold weather states. I have hgad my car for 9 months and have less than 5000 miles on it. I only use it for short trips which is why I believe I may have this issue. Called Honda again today to see what they are going to do about people with this issue in Texas and was told that it is still under investigation. Thinking they need a push to do the right thing here (perhaps an official recall)?

- Pflugerville, TX, USA

problem #103

Sep 122018

CR-V

  • miles
Engine oil is being deleted with gasoline in less than 2000 mies, which will cause engine damage over time. Had oil change, it had almost 1/2 inch extra fluid on the oil dip stick level and the oil smells like old gasoline

- Spring Lake, MI, USA

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