8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,367 miles

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problem #3

Jun 152004

Civic

  • miles
I own a 2002 Honda Civic LX sedan which I bought new, and I have noticed a problem with the gas gauge being erratic, and I informed lodi Honda, and they said when it acts up to let a technician look at it, but it doesn't always happen. And by the time I drive to Honda they would say there is nothing wrong with it. I only have 22,500 miles on my car. I shouldn't have any problems and now my air conditioner makes a weird noise on occasion when I turn it on. Also, the gas mileage per gallon on the car when new is false it gets about 22-25 miles to the gallon.

- Lodi, CA, USA

problem #2

Jul 282003

Civic 4-cyl

  • Automatic transmission
  • miles
We have a 2002 Honda Civic LX automatic and a 2003 Honda Civic LX manual. On both cars, the fuel gauge is highly inaccurate; the low fuel lights illuminate in an unpredictable manner and the fuel gauges will fluctuate to the point that we are unable to trust the reading when below 1/4 of a tank.

- Birmingham, AL, USA

problem #1

Jul 012003

Civic 4-cyl

  • Automatic transmission
  • 10,100 miles
Fuel gauge indicator faulty. Sometime it shows at half full. When you stop the car and restart it back at a later time, it shows empty with yellow fuel light "on", although there is still half tank fuel left. Upon shutting off and restart again, the fuel gauge then shows half full. We thought this was a one time error, but problem continue to occur for a month. Took to right Honda scottsdale (the dealer where I bought the car). They told me that their diagnostic cannot duplicate error and probable cause is engine management system or fuel gauge is faulty. I ask them if they could replace the parts to identify factor and eliminate the issue but they say no. As long they could not duplicate the problem, they cannot do anything. To make the matter worse, there was almost no gas left by then. We ask if they could fill up the gas tank, even a gallon would do and the answer is no. Ridiculous! what happened if I am in the middle of the highway and run out of gas, although the gauge shows I have plenty of gas" what happened if I am in an emergency situation and my car run out of gas" I paid $18,000 for my 2002 car for what is worth. Disgracefully, the service department really not customer oriented and they don't listen to what customer is complaining about. Customer don't have time to deal with car problem. Customer don't go to service department if not of two reason I.e. have an issue or scheduled service. This car is only less than a year old with 10,500 miles on it. What is the use of 3yr manufacturer car warranty if service department would not entertained the customer complaints. I wish they take this matter more seriously and be more customer oriented by filling up the gas tank. The cost of gas is nothing compared to what I spent ($18,000) and going to spend in future (for service & repair).the sales crew suck up to the customer to their demand but then it the service department who piss off the customer afterwards.

- Scottsdale, AZ, USA