The contact owns a 2014 Honda Civic. The contact stated that while driving at 25 mph, the contact became distracted and crashed into a curb. As a result, the seat belt failed to retract and the air bags failed to deploy. The contact encountered the steering wheel and the air bag warning message and air bag off warning lights illuminated. A police report was filed and the contact sustained a bruised chest, which required medical attention. The vehicle was towed to the contact's residence. Neither the manufacturer nor the dealer were made aware of the failure. The vehicle was not repaired. The failure mileage was 18,500.

- Greenacres, FL, USA

The contact owns a 2014 Honda Civic. After a minor crash with a second vehicle, the air bags failed to deploy. There were no injuries and a police report was not filed. The driver side seat belt would no longer retract to secure the occupant. The vehicle was taken to the dealer who determined that there was no issue with the seat belts. The manufacturer was not notified. The VIN was invalid. The failure mileage was 10,100.

- Palatine , IL, USA

The contact owned a 2014 Honda Civic. After being involved in a crash, the seat belt failed to lock and there was a delay before the air bag deployed. No police report was filed and the contact experienced injuries to the head, hand, and chest. Medical attention was required. The vehicle was destroyed and towed to a salvage yard. The manufacturer was made aware of the failure. The failure mileage and VIN were unknown.

- Seaford, NY, USA