My car is losing power and getting loud noise while driving on an uphill road. I have shown my car to 3 different dealers and they couldn't fix it. I have seen many online reviews with the same problem and still, Honda is not helping its customer.

- Irvine, CA, USA

On a random basis our new clarity suddenly loses power and sounds like we have shifted into neutral even though we are just continuing in drive mode. This has happened several times a month since we bought the car in June 2019. We have had the car tested at the dealership where we bought the car and they could not replicate the problem. In August this year we were making a 2 hour drive and on a toll road with an incline in riverside, ca the revving sound was really loud and when I pushed the gas peddle, nothing happened. I pulled over to the side of the highway and turned off the car. I turned it back on and put the car in hybrid mode and out of electric and pulled back on the road. The exact same sound and lack of acceleration occurred. We called the dealership and they said to use aaa to be towed which we did. Again, ocean Honda could not find an issue on their computer diagnostic system or road testing for 2 days. We continue to have the issue a couple times a month in very different driving conditions, speeds, modes, etc. We contacted Honda America and they had the car tested at our new location in rancho mirage at Honda of the desert. Again, testing showed nothing. Honda America has offered no solution and we are now afraid to drive the Honda clarity for anything other than local drives. I put date of worst incident in section where asked when problem occurred, but it is ongoing.

- Rancho Mirage, CA, USA