10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
25,328 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Sep 272018

Insight

  • 44,000 miles
"takata recall dealer failure to address-remedy situation (please see attachment)

- Humble, TX, USA

problem #7

Feb 152017

Insight

  • 39,224 miles
I was driving along on the high way driving normally and all of a sudden my steering wheel airbag went off, I hit my brakes immediately out of fear. My hand was cut, bruised and slightly bleeding. Luckily I didn't hit anyone. From my understanding this model of car is in recall, yet my VIN isn't one of them. It scares me that this has been a ticking time bomb since I bought this car new. I feel lost since Honda says my car isn't one that needs to be recalled, yet why would my air bag just deploy while driving?

- Rowley, MA, USA

problem #6

Nov 152015

Insight

  • 45,000 miles
Takata recall I have made multiple attempts to contact both Honda directly through customer service and the local deal where I purchased the car. Have requested to have air bag changed. Honda informed me a year ago that the parts were being delivered. At each of the last three calls I have made to the dealer over the past 9 months I have been told parts are on order and to wait. I have requested additional options and was told that I would just have to wait. Neither the dealer nor Honda has offered any further time frame nor options to address my concerns regarding the airbag. Can someone please help with getting this addressed?

- Williamstown, MA, USA

problem #5

Sep 032016

Insight

  • 25,000 miles
I was never notified from the manufacturer that my new car was under recall for a year. I only found out when I took it in to get regular service. My son bought his car, also a 2013 Insight, and he was never notified. I am livid. Please hold them accountable for notifying owners there is a danger.

- Bowie, MD, USA

problem #4

May 152015

Insight

  • miles
Takata recall. It has been 1 1/2 years since I purchased this car, and I have heard nothing from the dealer (who sold me the car to begin with), the manufacturer or anyone else. I live in New Jersey where car accidents are common and I drive around 100 miles a day. Why can't my dangerous airbag be fixed or some other option like a rental, etc.

- Brick, NJ, USA

problem #3

May 302016

Insight

  • 14,500 miles
The Honda Insight 2013 apparently has defects in the oil consumption level. I was driving my car a month ago with my oil service renewed completely at a dealershop and suddenly a month later the car started to show me signs of (oil change need to repair) and an emission system signal on the front led screen inside the car. I knew at the moment it was not my fault for not putting the oil on time but it was the car's oil consumption level I know this by experience because on the other cars it does not happen but the Honda Insight does. It also made a large clunk noise which meant that I had to put more oil inside the car to keep the car from not functioning anymore. There needs to be a recall for this type of vehicle because I feel like I am not the only person that has this type of problem.

- Chula Vista, CA, USA

problem #2

Apr 202016

Insight

  • 14,598 miles
The contact owns a 2013 Honda Insight. The contact received notification of NHTSA campaign number: 16V061000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The approximate failure mileage was 14,598.

- Oak Park, IL, USA

problem #1

Dec 122013

Insight 4-cyl

  • 20,300 miles
My car was hit at 60mph, from a run away car fleeing the police, on the front passenger side. My car then flipped onto the driver side rotated 180 degree, rolled over and slid 100ft to stopped on the passenger side. My car stopped with two wheels in the air. The major complaint is only the passenger curtain airbags deployed. The passenger side airbags, driver side airbags, and driver curtain airbags did not deploy. My injuries were glass in my eye, seat belt restraint injuries, neck & back pain. I would like to file a complaint that the passenger side airbags, driver side airbags and driver side curtain airbags did not deploy during the accident.

- Mount Pleasant, SC, USA