2.0

hardly worth mentioning
Typical Repair Cost:
$660
Average Mileage:
173,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace fuel pump (1 reports)
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problem #1

May 232017

Odyssey ES V6

  • Automatic transmission
  • 172,962 miles

Dear Customer Service officer,

I own honda odessy s.n.5fnrl18894b134057 since september 2017 and did some necessary repairs on it. After i both the car I replaced timing belt with one year warranty, because the previous owner did not do it.

12/09/16 i took my honda odessy 2004 to Manhattan Honda dealership for recall. I asked to Honda representative to check and tell me what is necessary to replace or repair.

I knew that transmission recall for honda odessy 2004 was open and told them to check and repair it if it is necessary, but they refused to do it till i brought paper from internet about transmission recall. Then they kept my car 2 more days and when i came to pick up the car they said that i have not just transmission second gear problem but all transmission on this car must be replaced. They told me that my honda has many issues and repair all necessary things will cost me $10000. The fuel pump, timing belt, which i already replaced, and transmission clutch was included in the repair list.

I did not know at that time about the fuel pump noting, and because i did not experienced a transmission problem i took car home.

Last month i had a very bad experience when driving this car. It was loosing power and stopping when i was driving. I could start up car in 5 minutes and it was drawing with no problems then. It was a few times like this and the last time i drove home and could't strut up the car no more.

I towed car to repair shop and mechanic told me that my fuel pump needs to be replaced.

I came home and started research to understand what is fuel pump and suddenly i found the recall for honda odessy fuel pump, that said that honda odessy that was built on and after 06/21/04 is on recall for fuel pump repair or replace. My honda odessy was built 06/2004, so i learned that it is included in recall.

I replaced the fuel pump and car is running very good now and i do not have this problem again.

Because i had the fuel pump problem after my car was on recall, and because they knew that fuel pump replace was included in recall, and they knew that my car has this problem and did not fixed it i am hereby asking the honda dealership to reimburse money that i spent on fuel pump repair $653.03. I also asking honda dealership to check again a transmission and repair it, if it is necessary, Thank you,

Sincerely, Inga Shteinberg

- Inga S., New York, NY, US