9.7
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 648 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
A brand new 2019 Honda Odyssey ex with 80 miles on it, started having trouble with vehicle's central display. Message network communication lost, even on slight moves while the car is on smooth freeways. Radio clicking static noise. Display unit turns off and on sporadically while the vehicle in motion or even sometimes when the vehicle is started from parking lot. Vehicle display goes blank completely. Cuts off back up camera, no radio, no bluetooth, no apps. As most of functions are controlled with touch screen feel like the vehicle is unsafe to operate. Dealer tried to fix it 2 times but now they blame Honda does not a solution yet. Raised a case (10281802) with Honda corporate but Honda refused to accept the problem and refused to give a loaner car and said its up to to dealer to give a loaner as a courtesy. I feel like I was sold a lemon. Both Honda corporate and Honda dealer is not to help me. Dealer says they cannot do anything. I feel the vehicle is not safe to drive with the central display unit which so critical to the vehicle's function. Worst part is radio clicking static noise cannot be controlled as the display is blank. All the above makes me frustrated that it happens on a new car and no one is helping me.
- Aldie, VA, USA
Supper loud static noise. Board controls shut down, cannot control heat, navigation shuts down. Supper loud static noise. Took to local Honda.. they aware of this issue but no solution to fix at this time... 3 times already. Also vehicle while operating.. when this noises occur feels like its loosing power
- Waxhaw, NC, USA
Since I purchased this vehicle the headlights dim way down and sometimes change intensity greatly every single time the A/C compressor clutch engages and draws current. All lighting across every system in the vehicle dims way down as well. That is, interior illumination, instrument console and panel, exterior marker lights. All lighting dims when the compressor clutch engages. The local dealership has tried a few things as instructed by the manufacturer but the situation has not been corrected. While out on freeways at night following behind other vehicles, the driver will become annoyed in front thinking that I am purposefully flickering or flashing the headlights to encourage them to speed up or move out of the way. This can cause a dangerous situation. This situation has been present since the vehicle was purchased in November 2018 and remains.
- Hickory Grove, SC, USA
- El Paso, TX, USA