10.0

really awful
Typical Repair Cost:
No data
Average Mileage:
80,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace free of charge (1 reports)
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problem #1

Sep 012007

Pilot EX 3.2L V6

  • Automatic transmission
  • 80,000 miles

The headrests on the 2003 Pilot cannot be adjusted to meet the back of the driver's or passengers' heads. I got rear-ended over a year ago in what should have been a minor accident. Instead, I have suffered continual neck problems and have had to use pain medication and to seek physical therapy as well as consultations with doctors.

Honda should recall this car and fix this problem - most cars have movable headrests and you can adjust them to provide adequate protection from whiplash. In addition, the seats are concave and the driver is forced to sit pitched forward in the seat since your back sinks into the seat back; this exacerbates the danger to the driver's neck in the event of rear end collisions.

- Andrew W., Gaithersburg, MD, US