4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,194 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2007 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

problem #5

Jul 092012

Pilot 6-cyl

  • 57,984 miles
I had taken my 2007 Honda Pilot ex 4WD to my local Honda dealership service center to have the A/C unit looked at because my air conditioning system was blowing hot air. The Honda service technician had called me back a few hours later to report a hole on my condenser that was not repairable and required to be replaced. This repair by Honda is apparently not covered under Honda care warranty. On the Honda care website, it clearly shows that the condenser is covered under warranty repair. There is no "fine print" indicating otherwise. Honda claims that the damage was due to a "foreign object" like a rock or pebble while the vehicle was in motion. I strongly believe there is a serious design flaw with the vehicle. The front grill is an open design that exposes the radiator and A/C condenser unit. It is very clear that while the vehicle is in motion, there is the strong possibility that any "foreign object" can hit that are. Honda had quoted me at $700+ dollars on the cost of the repair. I believe that this is absolutely ridiculous that the repair cost must fall on the consumer to pay out of pocket expenses on a repair that is clearly not at fault of any driver and is due to a design flaw on the vehicle. I would like the NHTSA to investigate this matter. I've done some research and apparently there is already a class action lawsuit involving the 2004-2007 Honda Odyssey vehicle lineup that has a very similar issue with an open front grill design.

- Staten Island, NY, USA

problem #4

May 232011

Pilot

  • 27,000 miles
The contact owns a 2007 Honda Pilot. The contact stated that the engine made a heavy bass sounding noise. The vehicle did not stall or experience hesitation as a result of the failure. The vehicle was taken to an authorized dealer where the contact was informed that the automatic noise control unit needed to be replaced. The failure mileage was 27,000 and the current mileage was 28,000.

- Matthews, NC, USA

problem #3

Apr 122007

Pilot

  • 485 miles
The contact owns a 2007 Honda Pilot. While driving approximately 40 mph, the engine stalled without the warning light illuminated. The contact was able to restart the engine and the vehicle began to function normally. The vehicle was taken to an authorized dealer five times for the similar failure. The computer system was reset. The failure continued to occur after the repair was performed. The vehicle was currently being diagnosed at the dealer for the sporadic failure. The approximate failure mileage was 485.

- Yardley , PA, USA

problem #2

May 032011

Pilot

  • 500 miles
The car stalls when it is in motion. Each time the car stalls, I bring it to the dealer. The 1st time it happened the car was 5 days old. I was driving on the highway. 2nd time I had gone through the ezpass lane and the car stalled. The 3rd time I was driving an express route. The 4th time I was making a left turn and the car stalled in the middle of the turn. The 5th time I was at a traffic light. The 5th time is the only time the car wasn't in motion. Each time I bring it in to the dealership--where I purchased the car brand new, cannot find the problem. Because the dealership's mechanics cannot duplicate or find a problem they don't know what to fix. Twice they've replaced sensors.

- Yardley, PA, USA

problem #1

Oct 232008

Pilot

  • 40,000 miles
I was driving on a masspike (I-90) at 60 mph around 5 pm westbound. All of a sudden, without any warning, everything just went out in the car, the engine just died on me, all the lights on the dashboard, navigation, etc. Neither the accelerator nor the brake worked on me. I was lucky enough to pull the car over to the far right lane. But I couldn't turn the emergency signal on because there was no power. In addition, windows didn't operate either so I couldn't even let other drivers on the road that I was stopped in the middle of the highway. I called aaa and the state trooper. While I was waiting for them to come out, about 10 minutes later, the power came back on by itself. So I finally turned the key to the off position and tried starting the car again. And it started and I dropped off the car at the service department at the dealer. I was very lucky that I didn't get into an accident and also lucky my 7-month-old daughter was not in the car with me. This is a serious safety issue to me and therefore, I filed a complaint to Honda. After 4 days, case manager finally called me back telling me they will fix the car. The mechanic thinks it's a battery cable problem. I bought that car brand new and drove it for about 18 months with about 40,000 miles on it now. According to the case manager, because the car is out of warranty, there is nothing they can do other than fixing the car "out of courtesy." I don't want to be in that car, not especially with my little girl. They can't even guarantee me that this won't happen again when they "fix the problem" they think is the cause.

- Natick, MA, USA