10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
23,836 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2010 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

problem #8

May 112022

Pilot

  • miles
My battery light was on and after charging the battery overnight my wife drove to her workplace, parked the Pilot and then a coworker stated there was a car on fire in the parking lot and it turned out to be mine! The fire department was finally able to put out the fire but the whole front end of the car is totally burnt and part of the cabin inside was also burnt.

- Whitefish Bay, WI, USA

problem #7

Sep 052017

Pilot

  • 56 miles
My boyfriend hit a deer at a high rate of speed

- Phenix City, AL, USA

problem #6

Jun 162017

Pilot

  • 120,000 miles
At 7:15am in a public parking lot of a strip mall setup, I approached a parking place but first letting an employee of panera bread cross in front of me before I approached the space. Upon approaching I was gliding in using the brake to slow me when all at once the engine reved while my foot was on the brake accelerating me and the vehichle into a tree 8 feet past the parking space, deploying the air bag and bouncing me back around 16 feet. The vehichle had at least accelerated to 20mph to accomplish what had happend. My husband had told me as well as the officer at the scene, that this had happened to him 3 times in the recent past on a graduated intensity. I suffered hand lacerations as well as forehead with chest bruising from the seat belt and a hand burn from the deployed air bag. I also had a slightly bleeding lip and was released at the scene from the ambulance with a strong suggestion to follow up if necessary. It is a shame that your own insurance company would rather look the other way then get involved and attorneys only want "severe" hospital ridden patients to move forward on a case. My insurance company wants to fix the Honda Pilot and put me back behind the wheel. I had spoken with one individual who works on Honda's at a Honda garage and isn't it interesting he suggest it may be a sensor or electrical issue with the acceleration system......but oddly enough, he hasn't heard of this either, but upon research, I've found it all over the internet. I told my insurance company, "shouldn't we start somewhere."

- Monroe, MI, USA

problem #5

Oct 152015

Pilot

  • miles
I took my vehicle to all star Honda in milwaukee wi when I received a letter of recall for bushings. I explained I had been having multiple other issues that I had not had time to be without my car to leave it for repair. The service agent explained spark plugs were recalled which would resolve the sluggish take off I reported. She also said the transmission switch I had replaced was in need of an update which would further cure my problems. Finally they were to check the bushings due to recall. She assured me the recalls would cure all but the radio issue I had but they would check that out while they had my vehicle. They found nothing but the bushings. I filed complaint with Honda Corp that dealer wont uphold recalls as they dont get error codes. They told Corp rep they had my car several days which is a lie. They had it about 4 hours from when they opened until I picked up. Corp rep said nothing else we can do. Meantime, I have no brakes on cold winter days and my car puts along getting on the freeway until it jerks, RPM's drop and then I zoom up to speed quickly. I would have to check receipts for exact date I was at dealer & filed complaints.

- Greenfield, WI, USA

problem #4

Dec 192015

Pilot

  • 63,000 miles
Electrical short in driver's side outside power mirror. When adjusted in, a short blows fuse #36 (10A). It also looses power heater, defoggers (front and rear). 63,000 miles.

- Locust Grove, VA, USA

problem #3

Jan 012010

Pilot

  • 50 miles
Since the day we bought the car the door locks (especially the driver side) squeal upon locking and unlocking. Upon regular maintenance we brought to the attention of service and the door locks were replaced. The problem continued. Issue was mentioned again to service and we were under the impression the door locks were replaced again (however, they were not - parts were ordered, but not installed). The issue has now moved beyond squealing as the driver door occasionally fails to unlock upon turning off ignition. (the driver door is supposed to unlock automatically, but now fails). We feel this has changed from being simply annoying to a safety issue. If there were an accident the driver door may fail to unlock and the driver could possibly be trapped. However, because we are 3,000 miles past our warranty Honda will not replace door locks again (even though this has been an ongoing issue since day of purchase). They have offered to pay for half however, we were told it would not fix the problem as Honda has not changed the door lock mechanism and fix would most likely be temporary. We were also informed that this is a very common problem. Seeing how it is common a possibly a safety issue, we believe Honda should not only replace the defective parts, but should redesign the locking mechanism so the issue will be solved.

- San Clemente, CA, USA

problem #2

May 132011

Pilot 6-cyl

  • 2,000 miles
I have had multiple problems with the vehicle cranking / starting. It is an intermittent problem, but is very frustrating and I am concerned that it could lead to larger problems. The vehicle is 1 year old with 11,000 miles on it and should not be having these problems. My wife and I have been experiencing the starting problems since the 1st month of ownership (new). It has been in for service 4 times (3 times to the dealership where I purchased it and once to another dealership). One dealer has updated the software and made another timing update, but neither dealer has been able to fix the problem.

- Towson, MD, USA

problem #1

May 112010

Pilot

  • 5,580 miles
2010 Honda Pilot touring hit a bump in the road and the ABS and vsa sensor wires were severed causing both features to be disabled. The sensor wire goes from the middle of the undercarriage to each rear wheel and is totally unprotected. Also, the sensor and wire are one piece and should have a connector rather than one piece so it could be repaired. Additionally, the wire should be encased in a wire conduit (the flexible wire conduit that could be purchased from a parts store.) this would add some level of protection. And a mere tree branch in the road can sever the cables. The manual suggests that the illuminated warning lights, if ignored, can cause injury or death. I was in a long tunnel and could not even pull over. After researching on line, this is a common problem with this flaw. The dealership claims the vehicle can still be driven without these two features functioning. I feel this is dangerous.

- North Attleboro, MA, USA