10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,875 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

Aug 242021

Pilot

  • miles
ON 8/24/2021 I visited a Honda dealer(Planet Honda Dealer located at 2285 Route 22 West Union NJ 07083) to fix my air bag recalls and met the service advisor/Eric Malheiro, and showed him the mailed letter regarding the recall on my vehicle, after the service crew get my vehicle n the shop, the service advisor told me that have to pay for diagnosis and after that I will pay for the parts needed Modules and other stuff, I tried to explain to hi m that as per the federal law my car has a recall for a safety issue, s dealers or Manufacturers should fix it free of charge, but he refused and return car from service, I left and decided to file a complain, please respond thanks

- Springfield, NJ, USA

problem #7

Feb 182021

Pilot

  • miles
I have never been in an accident other than being rear ended and it was not major. My air bag light would not go out. My seat belt alarms would no longer work and my locks would not work automatically. My air bag module(SRS unit) needed replaced. It effected my airbags, seat belts and my power locks. The dealership did not know that the locks could even be effected but as soon as is was replaced the locks worked as they did prior to the malfunction. I have had a couple mechanics tell me that the module should not ever go bad unless I have been in an accident.

- Angola, IN, USA

problem #6

Dec 192019

Pilot

  • 110,000 miles
The contact owns a 2015 Honda Pilot. While driving on the highway, the contact's wife adjusted the sun visor on the passenger side and the air bags suddenly deployed without warning. There were no injuries. The contact was able to pull the vehicle over to the side of the road. The contact drove to an unknown Chevrolet dealer to try to get the air bags to deflate. The contact was given a pair of scissors to puncture and completely deflate the air bags. The manufacturer was called and stated that they would call back in a few days. The contact was advised to take the vehicle to O'malley Honda (3405 stewart ave, wausau, wi 54401, (715) 842-2131). The manufacturer called back and asked the contact if he struck something, to which the contact denied. The dealer stated that they found a mark on the undercarriage of the vehicle next to the rear passenger tire. The contact did not recall striking anything that would have caused the air bags to deploy. The dealer stated that they would send pictures to the manufacturer and call back. The failure mileage was 110,000. The VIN was unknown.

- Wausau, WI, USA

problem #5

Jul 112018

Pilot

  • 60,000 miles
Vehicle backed out of an angled, on-street parking spot. Camera and visuals indicated all clear. An individual driving westbound struck my vehicle as I backed out. Point of impact was at driver's side bumper. Only the right side (passenger second and third row) curtain airbags deployed. Airbag deployment did not align with the damage. Low speed collision, no injuries.

- Faribault, MN, USA

problem #4

Jan 312019

Pilot

  • 60,000 miles
Takata replacement air bags did not deploy. The Pilot was traveling at 45 mph on a secondary 4 lane highway. A truck pulled out onto the highway and the Pilot T-boned the truck. There was significant front end damage but no air bag deployment. The insurance inspector stated that two of the stages for deployment had been activated. I have more pictures and a dash cam video of the wreck.

- Somerville, AL, USA

problem #3

Jan 102017

Pilot

  • 45,000 miles
The compass started flashing I call the dealership they said that to calibrate it back just drive in a circle on a parking lot. That would work but the flashing has appeared more often and now it won't go away. It flashes all the time and it is distracting while driving. It has the possibility of causing an accident specially at night. Please I need this defect recalled asap. Ps. I'm screenshooting this request for proof of reporting in case something happens.

- Odessa, TX, USA

problem #2

Feb 012017

Pilot

  • 44,000 miles
The contact owns a 2015 Honda Pilot. After the vehicle was started, the driver side air bag off warning indicator illuminated while the seat was being occupied. In addition, the horn failed to operate. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 44,000.

- Lilburn, GA, USA

problem #1

Aug 242016

Pilot

  • miles
Takata recall - I currently lease a 2015 Honda Pilot from Virginia. Because of the military, my family and I are now in las vegas. After reading about the recalls, calling american Honda, and 3 different dealerships, I found out the recalled airbag part numbers are the same exact part numbers in my car. Not one of the places I called are willing to help fix it without there being an actual recall, so I'm driving a death trap with my children waiting around for the company to catch up and place a recall on the newer model vehicles as well. All it would take is one vehicle on the interstate to swerve into my lane and hit anywhere at the front end and those airbags will inflate and send the metal shrapnel through my neck and body and my passenger's. I'm willing to just give the vehicle back, but I can't get anyone associated with Honda to even try to help. I don't know if it matters or is true, but I read Honda has already been sued for lying about this matter. Also, the airbag manufacturer has until 2018 to phase out the airbag and more recalls will be implemented, but when and under what circumstances does there have to be for it to happen. Do people have to die specifically in a 2015 Honda Pilot before action will be taken?

- Henderson, NV, USA