7.7

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,808 miles

About These NHTSA Complaints:

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problem #6

Feb 182023

Pilot

  • miles
While traveling at highway speed there was what sounded like an explosion and first thought was it was a blown tire, but upon stopping to inspect it was discovered that the sunroof had exploded, leaving a large gaping hole across it. There had been no warning signs and there was no previous known damage to sunroof. I was lucky that the sun shade had been closed at the time or there would have been the real risk of the interior passenger compartment being peppered with flying glass shards, posing a danger to all 6 occupants, including 4 minor children, and especially to the front passenger and driver sitting directly underneath the sunroof who would have been at greater risk of injury with the very real possibility of the driver losing control of the vehicle.

- South Easton, MA, USA

problem #5

Aug 162021

Pilot

  • miles
The driver side sun visor fails to swing down. Dangerous to drive in bright sun Replace commercially and mechanic said this is a common Pilot failure Why is this not a recall?

- St. Louis, MO, USA

problem #4

Oct 142019

Pilot

  • 6,500 miles
After only a few months of ownership and roughly 6,500 miles my windshield has two large cracks in it from rocks hitting it. It just seems a bit ridiculous that these windshields are so susceptible to damage in such a small amount of time.

- Portland, TX, USA

problem #3

Jul 042019

Pilot

  • 13,350 miles
Since the transmission was replaced at 12,181 miles in June 2019 on a 2018 Honda Pilot elite, other issues have popped up. The forward collision system has gone off twice on a 2 lane state highway. In both cases, I was on a 2 lane highway going about 50 miles an hour with no cars in front of me for at least a mile or two, no vehicles coming the other way, on a straight part of the road, nothing in the road and nothing on the side of the road. The dealer said that it didn't happen to them when driving the car, so there's nothing to fix & Honda corporation said the dealer couldn't find anything to fix. One night when driving on the interstate it it stopped raining but was very muggy and there was moisture on the windshield the automatic wipers did not come on and the defrost did not work - this was over the course of several hours of driving trying different temperatures on defrost and nothing helped. Even with the wipers on manually, visibility was poor. Also, one day after the car had been sitting all day I drove it 20 miles and the car did not cool down - I had to run the air conditioner on full blast the whole time. The car is not cooling like it should! of course, when they tried it out it had actually already been driven 20 miles to the dealership with the air in early morning and then the Honda service department tested it out, there was cool air and said it's blowing just fine now.

- Stokesdale, NC, USA

problem #2

Aug 172018

Pilot

  • miles
Driver's seat sinks and changes the seat/mirror field of vision of the rear view mirrors. This "sink" happens slowly (and without notice) causing dangerous blind spot situations while driving and parking. The "sink" began on first day of ownership but I didn't realize it and almost caused an accident because of the change in seat vs rear view mirror position. I am the only driver of SUV. Male, 69 years old. 180 lbs. Driver's seat slowly sinks over time. Approximately 2-5" per day. While driving, in all instances. Also when the SUV is sitting parked and empty of passengers, but sink is slower. Dealer and Honda main phone complaint site say it is normal. Service woman at local betten-baker Honda said she has 2016 Pilot with the same seat and issue. Said the sink is normal. I believe it is possibly a leaking air bladder. Cause unknown. LX model with 5000 miles.

- Muskegon, MI, USA

problem #1

Nov 282018

Pilot

  • 15,000 miles
Highway driving, apparently a small stone hit the windshield. (picture attached) and the windshield cracked. The stone in barley 1/4 inch in size. This is not unusual situation, a windshield should not crack, this is a normal driving situation. The ism's windshield is on back order, and will take 4 weeks to receive, as only Honda can recalibrate this at this time, they will only recalibrate an oem windshield.

- Rockford, IL, USA