definitely annoying
Typical Repair Cost:
No data
Average Mileage:
2,200 miles
Total Complaints:
1 complaints

Most common solutions:

  1. not sure (1 reports)
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This problem may be covered under warranty. Ask your Honda dealer.

problem #1

Apr 052019

Pilot EX-L 3.5L V6

  • Automatic transmission
  • 2,200 miles

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infotainment system screen goes dark

On 4/4 I read on Facebook about a Class Action Lawsuit directed at the 2019 Pilot Infotainment System having issues. On 4/5 my screen when dark. It comes and goes. Went to the dealer on 4/6 and the answer was to reset it. They rest it and I lost all my settings. Screen went out again after reset every day several times a day and then reappears. Very annoying. Radio.XM Phone etc all still function with steering wheel controls just can't see anything on the screen. Volume knob is also dead on the screen as is the on off button. Very disappointed now knowing this is a problem with the model.

- George G., Cleveland, OH, US