10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
4,953 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #9

Oct 062019

Pilot

  • 80 miles
Brakes are ridiculously slow. Brake response time is very slow even though speed is within 30 miles per hour or less. You literally have to push paddle completely down to the floor and even after that it won't stop immediately. Car stops very slow. So considering situation (driving in street and child pops up in front of car) if you have to stop suddenly you not gonna make it unless you use emergency brake of the car. Honda must fix the issue otherwise someone will lose life for sure. Also, weirdly car moved forward little bit when I just pushed start button to start the car even after brake paddle was pushed down position and touching gas paddle at all. I was bit surprised and thankfully it was in parking lot so didn't hit anyone. I am going Honda dealership to check with them if they can check and do something to make brake more responsive and tight. This is just second day of car and this crap happening. I am bit scared, disappointed and frustrated.

- Mcdonald, PA, USA

problem #8

Sep 142019

Pilot

  • 16,000 miles
The transmission has slipped now twice while driving. Once on the highway and again yesterday after turning right onto a busy narrow road. The navigation system and screen display has blacked out and become non-functional while driving at least 6-7 times (no radio, navigation, or anything functions when this occurs). The car has had to be turned off in order reset the screen and function again. It is not possible to turn off the car when driving on a highway or narrow country road. Lastly, the car has breaked unnecessarily on several occasions despite adjusting the settings to not be overly sensitive. Once it came to a complete stop unnecessarily, thankfully no one was behind me. It has started breaking unnecessarily while driving on a highway and on a country road when no vehicles or anything were around. These situations have been scary and unsettling.

- Mooresville, NC, USA

problem #7

Jul 262019

Pilot

  • 1,200 miles
Our "network" components were not working. At high speeds, the adaptive cruise control would not brake properly and could have caused an accident. The "brake" sensor is not working properly. Upon taking to dealer for service, service technician said that this "network" issue has occurred on other cars. Strongly recommend an immediate inquiry to this issue as it affects the safety features touted by the car manufacturer, Honda. The solution is to reconnect the network components, this has still not resolved our issue.

- Betheda, MD, USA

problem #6

Jun 012019

Pilot

  • 3,000 miles
When driving on some rural roads where line is clearly present in road my car automatically applies brakes as crash avoidance when oncoming car is coming that is clearly in its own lane. This has happened multiple times and Honda was notified and does not seem concerned about this safety issue but is aware that it happens.

- South Riding, VA, USA

problem #5

May 222019

Pilot

  • 8,900 miles
Rear breaks is self activating when vehicle is stationary or in park or at stop light and when you apply the accelerator or start to drive you can hear it release with some noise in the rear and it continues to grid the pads as if the break calipers have not fully released from the rear rotors. The noise is also very noticeable as the vehicle moves at a lower speed below 25mph.

- Silver Spring, MD, USA

problem #4

Nov 262018

Pilot

  • 100 miles
Started seeing this problem from day 1. this is a safety issue and it's an accident waiting to happen. You have to press on the brakes really hard to get any kind of decent stopping. Seems like the brake cylinder has no pressure or leaking. Brakes are too soft and the pedal goes all the way to the floor to get any decent braking. Even at the stop lights, you have to keep a very high pressure on the brake pedal to make sure the car doesn't start moving and slam into the car in front of you. Because you have to constantly apply a high pressure, I've developed sciatica nerve pain in my right leg. I've shown this to the local dealership but the usual answer is this is how it is. I have a Honda civic but the brakes are properly tightened on it and I've driven 10 hours without any fatigue to my sciatica, but on this car, 30 minutes driving starts aggravating my sciatica nerve. Honda.... please fix this before it get out of hand. It will not get any better.

- Falls Church, VA, USA

problem #3

Mar 012019

Pilot

  • 4,000 miles
When the brakes are needed suddenly the brake pedal travel is to excessive. The brakes are slow to respond as if they are not working and then they grab suddenly with the brake pedal almost to the floor. This is very unnerving as you think you are loosing control of the car. Normally I have to tap the brake pedal let off and get back on the brake pedal quickly for the brakes to respond normally or have a good brake pedal feel. I am getting tired of doing this every time to stop the vehicle. Honda cannot be serious that this is normal. This is an accident waiting to happen.

- Stillman Valley, IL, USA

problem #2

Jan 192019

Pilot 6-cyl Diesel

  • Automatic transmission
  • 3,300 miles
The contact owns a 2019 Honda Pilot. The contact stated that 'apply brakes' illuminated on the instrument panel when the brakes did not need to be applied. Also, the brake pedal traveled to the floorboard when the brake pedal was depressed. Nalley Honda brunswick (178 altama connector, brunswick, ga 31525, (912) 267-7000) was notified and was unable to replicate and diagnose the failure. The contact was not driving the vehicle due to the random brake failure. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN and failure mileage were not available. Consumer stated both dealers could not find anything wrong.

- Yulee, FL, USA

problem #1

Oct 012018

Pilot

  • miles
Brakes are extremely slow to react and very mushey when they do. Holding the brke pedel hard takes the pedal to the floor. When service rep was asked to adjust, they stated, all Pilot are like this. This is an accident wating to hpen.

- Longs, SC, USA