10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
4,953 miles

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problem #29

May 272023

Pilot

  • miles
On May 27, 2013, while approaching a traffic light controlled intersection, I applied the vehicle brakes (depressed the brake pedal) with no response. My vehicle speed was slow enough to allow me to make a right turn at the intersection without damage to my vehicle or others in the vicinity. Within a few seconds (less than 5) the brakes started responding correctly with no subsequent occurrence, to date.

- Arvada, CO, USA

problem #28

Mar 022023

Pilot

  • miles
When I was parking my Honda Pilot 2019, the car suddenly accelerated on its own without pushing the gas pedal and hit the wall of a building. This accident caused head, neck and back injury for myself. FYI, there was not any warning lamps or messages or other symptoms. I have also reported this incident to American Honda Motor but no one has inspected my car yet.

- San Jose, CA, USA

problem #27

Oct 012021

Pilot

  • miles
The auto -stop feature is now completely defective. Since I hit 30,000 miles I have had issues with it infrequently completely shutting off the engine. Now the mileage is higher, the vehicle shuts off every time I stop at light or stop sign. I have approximately 56,000 miles on the vehicle. It has been regularly serviced at the dealership. I feel this is a major safety issue since other vehicles expect me to be moving one the light etc., changes. There are no warning lights or other symptoms prior to the failure.

- Tappan, NY, USA

problem #26

Oct 152022

Pilot

  • miles
For the second time is the last few weeks the car experienced issues after losing electrical power. It failed to start after being parked for about an hour at the airport. All sorts of warnings started randomly blinking on the dashboard. But the door, cabin lights etc all would come in when the doors were opened.

- Oakland Gardens, NY, USA

problem #25

Sep 122022

Pilot 6-cyl

  • miles
I got my brand new Honda in 2019; the problems started right away, after a few weeks, the radio system would just turn off while driving. The whole console wouldn-€™t work. I would turn it on/off but still nothing. If I let the car set over night sometimes it may work the next day. They replaced my radio but it continued. [XXX] from Honda said it was finally in Error state and it was the Amplifier. [XXX] had ordered a new 1 & put it in 9/8/22, I thought my problems were over. On 9/12/22; I dropped my daughter off at school, I was leaving but I had to stop for traffic. I was about to pull out when the dash starting flashing/lighting up & I couldn-€™t go anywhere. The car was in Park and I was stuck. I pushed the car into drive, etc., but it wouldn-€™t go. I turned the car off/on to try to restart things but nothing. The brakes then locked up and I couldn-€™t do anything. I tried everything that I could think, I was blocking traffic not allowing people to leave from the school and cars from coming in. I called Honda Rd. Asst. But they said I had no longer a warranty as I am at 30,000 but I thought it was 36,000 miles. They connected me to AAA which I had to pay out of pocket for towing. I called [XXX] & my Serv. Advr. [XXX] so they knew that I was going to towed in. I couldn-€™t get the vehicle to turn off or on after awhile. 2 hrs. later; the tow truck had came, he had to jump start it to get it on his truck, he toke me to Honda. I waited over 4 hrs. but [XXX] said battery was good, he ran errors but couldn-€™t find anything wrong except the back up camera had an error but it seemed as though he didn-€™t believe that is the problem. I could take it home but he said if his wife was having issues, he wouldn-€™t want her to drive it. I left it w/Honda, [XXX] took it hm. to see if it would do what it did for me. I honestly don-€™t want to drive it, I am scared; what if something worse happens or pay to be towed again. I didn-€™t want a new vehicle to deal with issues. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA

- Goodyear, AZ, USA

problem #24

Aug 092022

Pilot

  • miles
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.

- Newark, NJ, USA

problem #23

Jan 012020

Pilot

  • 0 miles
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.

- Kingston, MA, USA

problem #22

Oct 122021

Pilot

  • miles
Driving and the automatic braking engage with no vehicles around

- Noble, OK, USA

problem #21

Jan 072022

Pilot

  • miles
On several occasions the car has flashed BRAKE and then started braking when there has been no car in front of me.

- Dayton, OH, USA

problem #20

Dec 072019

Pilot

  • miles
When driving my Honda Pilot the Automatic Emergency Braking system has engaged multiple times (3-4 times with me, and once with my husband driving) in the middle of driving with there was no reason for the braking to occur - Meaning there were times when no cars were even in front of me. When this happens the orange BRAKE warning shows up on my dashboard advising "BRAKE" and my car jolts forward to strongly break. There has not been a recall on this issue, therefore, there has not inspection on my car specific to this issue. When this occurs it causes extreme panic on unawareness of what is going on. There is a threat of a crash behind me, especially when driving on roads 55 MPH, when the car all of a sudden out of nowhere comes to almost a complete stop. Also, it extremely distracts me due to the suddenness of this issue without any perceived warning. Therefore, I quickly try to understand if I do need to swerve or figure out how to quickly speed up after it brakes so no cars hit me from behind. Then it takes me awhile to calm down and understand what happened.

- Saint Peters, MO, USA

problem #19

Jan 172022

Pilot

  • miles
Having Crackling noise coming from the front dash of my car which interferes with the radio and the screen of my radio. Seems to be the electrical problem but if it-€™s shutting down the radio it-€™s possible that it could totally shut down my car while driving. It has become a safety issue. Break problem getting a pop/clicking noise in the front left & right tire has been put in shop 5 time never fixed.. they keep adding lubricant still have the same problem.. another safety hazard..

- Somerville , MA, USA

problem #18

Oct 152020

Pilot

  • 5,300 miles
While driving during the daytime on a road without any other vehicle in front of me or behind me, my car's automatic emergency braking system engaged on its own without any reason. When I brought the car to the dealership, the service advisor told me he had been getting other complaints about the same problem for this vehicle.

- Lake Worth, FL, USA

problem #17

May 012019

Pilot

  • 2,846 miles
I purchased brand new elite 2019 Pilot in April of 2019. Immediately after purchase I had horrible static coming through all speakers, at times vehicle would not start, randomly the vehicle would sense a collision even when I was only one on road, windshield wipers come on randomly and other electrical issues would occur, brake light flashes randomly. I do not feel safe driving this vehicle at all.. I have taken it in three times now and every time I am told that there is nothing wrong with the vehicle. I have been asked to take videos of it when it occurs. This is insane as my cell phone is disabled while I am driving. So, basically they are asking me to get phone, enable it and take a video all while I am driving with the vehicle doing all sorts of unsafe things. I have come close to being in a number of accidents due to the random collision braking occuring. I refuse to drive the vehicle on the freeway as I do not feel safe at all driving it. This has occured on the freeway, highways and city streets. I always drive in a lane where I can pull to the side if something occurs. I did not pay over 50,000 for a vehicle to not feel safe driving. I am tired of Honda telling me that they cannot find anything wrong with the vehicle. Basically implying that I am crazy and this does not occur unless I can get a video of it when it is happening. All services have been done at the morgan hill, ca 95037 Honda dealership. I have all paperwork on it but it is currently at dealership now again and the paperwork documentation is being attached and they have records in their files as well. I do not know what my next step is in getting help since the dealership just shared there is nothing they can do for me since they don't have a video and or witness these issues firsthand. Car serviced on 7/25/19, 4/13/20 and 9/18/20 at Honda dealership in morgan hill,

- Morgan Hill, CA, USA

problem #16

Sep 072020

Pilot

  • 39,995 miles
9/7/2020 around 2:15pm on a beautiful clear, sunny day, my 2019 Honda Pilot incorrectly sensed an "invisible" collision hazard and engaged the automatic collision avoidance braking system. There was not even a vehicle driving in front of me. My 2019 Pilot automatically slammed on the brakes and brought the vehicle to an immediate and compete stop while I was driving 55 mph on a busy highway. The vehicle behind me almost rear-ended me. This faulty automatic collision avoidance braking system, slamming on the brakes for no reason at all, is going to severely injure or kill someone!

- Moyock, NC, USA

problem #15

Sep 082020

Pilot

  • 40,000 miles
9/8/20 at 7:45am a clear sunny morning on my way to work. I was stopped at a red light and when the light turned green I pushed on the accelerator. As soon as I started to pick up speed ~15-20 mph, my Honda Pilot sensed another "invisible" collision hazard and engaged the automatic collision avoidance braking system. The automatic braking system slammed on the brakes and brought the vehicle to an immediate and compete stop while I was turning in the middle of the intersection and the truck behind me almost rear-ended me. This faulty automatic collision avoidance braking system slamming on the brakes for no reason at all is going to severely injure or kill someone! I am afraid to drive home from work.

- Moyock, NC, USA

problem #14

Jul 032020

Pilot

  • 9,000 miles
Honda Pilot 2019 -driving on a highway with my whole family with 3 kids at the back, at a speed ~40mph. The lane in which I was driving (right) slowed down, so moved to the left lane. That lane was also slowing as I can see the cars in the front slowing down and stopping. My attempts to stop the car proved futile. The car did not stop. 1) repeated pumping of the breaks did not yield to stop the car. Honda Pilot collided with the car in the front. 2) the cars system to slow the car while approaching a vehicle in the front did not function. 3) airbags did not deploy at all - none of the airbags deployed. - collision center was literally baffling, over this - have no clue how the airbags did not deploy with this kind of a collision. I seriously suspect that there is some thing seriously flawed. Since I'm not an automobile engineer, I'm not sure of technicality involved in this. Something went wrong terribly, that the car did not stop on braking, car did not slow down, & the airbags did not deploy. When informed about this to Honda, Honda was referring to geico, that they will do the investigation. Geico says that its not their problem and Honda should do the investigation. As a common man I would like to have this problem investigated and necessary action to be taken. I see they subrogate each other, which is not correct. I'm not sure how many cars are running in this condition on the road. Please do take necessary steps to check on this. I can give all the required documents, pictures and police reports in this regard. I need assistance in investigation of this accident and find out why the car did not respond. I see that there are other recalls with reference to Honda Pilot 2019, though my car is not on the recall, I have my doubts that there is malfunctioning component in the car, that has caused this flaw. Hoping to hear from you soon. Thank you.

- Germantown, MD, USA

problem #13

Jun 302020

Pilot

  • 420 miles
When driving the vehicle, these messages shown on the screen from time to time: Brake, emission systems problems and low tire pressure.

- West Hartford, CT, USA

problem #12

Nov 012019

Pilot

  • miles
My vehicle is automatically braking at high speeds for no reason.ive travelers at over 50 mph on highways and it just suddenly slams on the brakes where I've almost been rear ended a few times. It's been in the dealership and they keep claiming nothing is wrong.

- Howell, NJ, USA

problem #11

May 012019

Pilot

  • 4,500 miles
When applying the brakes, the brake pedal is low/soft. Also, when in stop-N-go traffic and applying the brakes, the brakes pedal goes lower and I have to press harder on the brakes. I took my car to stevens creek Honda in calif and they bled my brakes this helped a little but did not solve the problem. I called the next day to have my brakes looked at again for the same problem but the service manager said my brakes were normal. Now, I am going to upgrade my front pads with a non-Honda brake pad. I hope this works and does not void my warranty. Honda uses low grade pads I believe because the low beam headlight on the ex-L uses a low watt (low grade) light bulb making driving a night dangerous since it is hard to see. I had to upgrade the low beam bulbs for the same reason I have to upgrade the pads: Safety. Please help. The 2019 Honda Pilot brakes are a known safety problem. Go to https://www.piloteers.org/ and read the complaints on this Honda forum.

- San Jose, CA, USA

problem #10

Jun 012019

Pilot

  • 5,000 miles
Automatic braking (collision) mitigation activates erroneously. Upon slight right curve in road, detects opposing traffic as collision. Applies brakes. Even upon setting system to least sensitive, still exhibits condition. Continues to occur multiple times per week.

- Pine Grove Mills, PA, USA

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