9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 910 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
our family was driving on the interstate at 70mph, when the electronic system malfunctioned. The car said every system was failing and to see dealer immediately. The car immediately stopped accelerating, steering wheel shook, and car was difficult to control on the busy, holiday weekend interstate traffic. We had to be towed to Honda dealership, where they "fixed" the problem and we were good to go. 30 minutes later on the busy interstate, the same problem occurred again. Electrical, braking system, brakes started smelling hot. We had to drive on the interstate shoulder at 20 mph for 2 miles to an exit with our family of 5 and our dog. A second tow on Thanksgiving Eve. There were absolutely no warnings from the vehicle before the issue began. The car was bought with 320 miles on the odometer on November 20, and this occurred on November 22 with 570 miles on the odometer. From what we keep reading, we need 4 repairs for the same issue in order for the car to be considered "not operable" or "not safe." Are we supposed to drive on the interstate a few more times, get towed 2 more times, and just hope that we aren't hit and killed by a semi truck after our car suddenly stops accelerating" From looking online, there have been a large number of complaints with exact or similar issues. Does someone have to get killed for something more to happen"
- Bloomington, IN, USA
Vehicle will randomly display multiple warning lights- usually starting with the braking system, until all warnings are triggered. This has happened about 10 times so far. Happens in a variety of driving situations. When car is parked, it then requires multiple presses on start button to turn the car off. Every time this happens the rear lift gate is completely disabled and unable to open. About 11/15/2023 I have a video of the errors I can provide- it is a large file and can-??t be attached with the other photos. The error also occurred one time while driving at about 70mph using the adaptive cruise. There were no vehicles ahead, but one was approaching from behind- the vehicle brakes or the cruise controls caused the car to rapidly decelerate. I had had to push the accelerator to avoid causing an accident with the person behind me. I had the passenger take a photo of the dashboard warnings. About 11/3/23
- Omaha, NE, USA
The contact owns a 2023 Honda Pilot. The contact stated that while driving at an undisclosed speed, the stability, traction control, ABS, brakes, Lane Departure, and speedometer warning lights were illuminated. The "Anti-lock Brake System, Brake Performance Reduced", "Parking Sensor Failure", "All-Wheel Drive System Failure", "Electric Power Steering System Failure - Steering Assist Reduced", and "Vehicle Stability Assist System Failure - Reduced Traction and Handling" messages were displayed. The vehicle was taken to the dealer, where it was diagnosed that the sensor assembly front (57450-T90-A02) needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,100.
- Nobleboro, ME, USA
At 850 miles on the odometer, the 2023 Honda Pilot ECU failed during normal operation of the vehicle on local roads, leading to a loss of power to engine transmission components, emissions systems, brake hold system, and traction control leading to reduced control and speed over the vehicle. The vehicle has been sent to the dealer for inspection of the OBD warning messages displayed. The driver was unable to operate the vehicle due to impaired speed, acceleration and braking capabilities that accompanied the ECU malfunction. The problem is currently being diagnosed by the dealer at the Keating Honda Service Center in Conroe, TX. The warning messages which appeared included the following while experiencing the ECU failure: Emissions System Problem. Avoid Heavy Acceleration and High Speed. See your Dealer Brake Hold System Problem " Traction Control Problem " Lane Keep Assist Problem " Adaptive Cruise Control Problem "
- Conroe, TX, USA
Wireless phone charger works for about 10 minutes then stops charging. I-??ve tried moving it phone to multiple positions and still have the same results.
- Henderson, TN, USA
The vehicle was purchased 7/1/2023. It is a 2023 Honda Pilot. 8 days after the purchase (OD mileage: 332), on a major highway, all mechanical systems in the vehicle failed within 2 minutes of each other. The engine, brakes, electrical, airbags, AWD, all of the ADAS systems, etc. ALL lit up within about 5 minutes of each other. Soon after this happened, the vehicle essentially shut down and was forced to a stop in a turning lane off of the major highway. The vehicle gave no indication that this was coming. The dealership's immediate response was to assume that we had put diesel fuel in the vehicle (this was not the case). As of now, they still have not been able to determine the cause of these catastrophic failures. Completely unsafe! This failure event could have been lethal and no one has any answers...
- Newark, DE, USA
The 360 surround camera is not showing a 360 view. This is a safety issue, as there could be a person in the camera stitching lines or the camera blind spot.
- Moore, SC, USA
According to the dealership, there was a ABS Sensor that went bad. Dropped off the 2023 Pilot Elite the other day and they said the part might be delivered in August 2023. The incident happened twice and everything went dead. The dashboard lit up with every warning under the sun in terms of electrical failures - Power Steering failure (Steering assist reduced), Anti-Lock Brake Problem (Brake performance may be reduced), Vehicle stability assist system problem (Reduced Traction and handling), Hill start assist problem, TSA system problem - see your dealer, Hill Descent Control system problem (apply brake when descending). I believe major problems with the design of the sensors/electrical circuitry might exist. But, I will leave that to the experts. I appreciate the help on what you find out.
- Columbia Station, OH, USA
According to the dealership, there was a battery failure, a wheel sensor failure, and possibly other things going on as well. The car was rendered useless. ABS stopped working, multiple transmission failures, traction control failures, power steering failures, brake failures, total sensor failures, and overall rendered the car dangerous and unsafe to drive. The car became a heavy, metal, killing machine with zero safety features. The trunk is also unable to be opened and the memory seats do not function. The car is still at the dealership 3 times with no resolution and has been sitting there now for weeks. Confirmed by the dealer to be a major flaw. The vehicle has been inspected by the manufacturer repeatedly. The dashboard list up like a literal Christmas tree. There was around 15-20 warnings on the dashboard.
- Soddy Daisy, TN, USA
- Spartanburg, SC, USA