10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
0 miles

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problem #3

Feb 122024

Pilot

  • miles
The cargo area carpet assessing to the spare tire was soaking wet after the car driving in raining condition and go to car wash. The car already service once at the Honda dealership and they seal the cargo area gap. They said it-??s manufactured defect and they need to reseal it. Water damage of trunk cargo area, cargo carpet and possibly car sensors on back of the car causing sensor malfunction. I am going to bring the car back to dealership and have them check the car again.

- Boston, MA, USA

problem #2

Jan 152024

Pilot

  • miles
The doors on my new Honda Pilot have an extremely sharp, hazardous, protruding edge on the lower outer corner at the bottom of the doors. The edge is so sharp, that while exiting the passenger door, it punctured my left leg in my calf on the left side of my shin bone. This required me to have 12 stitches in my leg. The laceration was very deep and exposed my then swollen bleeding inner tissue. The impact forced the outer skin underneath my intact layer of skin creating a V shape like the edge of the door. This required extra time and care to first get the buried skin out so that it could then be sewn back together. The edge was very pointed hard and sharp. There needs to be a protective covering (rounding the edge) so it won't be so sharp. Or adding additional rubber or plastic, preventing it from piercing a leg. In the photos, it is the black protrusion that is sharp not the white metal on the door. It is a little difficult to see from the photos, but it is a hard sharp black edge that is pointed and what caused the damage to my leg.

- Staten Island, NY, USA

problem #1

Dec 142023

Pilot

  • miles
On December 14, 2023 I noticed there was an orange spot and several smaller orange areas that appeared under the clearcoat on my front bumper. I was unable to remove them through hand washing and waxing. I decided to take it in to two local body shops who pointed out to me that the fender was misaligned. After further review we found paint peeling and cracking on and under the hood as well as the painted area around the engine components. In addition, seam filler was left exposed on the roof in multiple spots, not prepped correctly, and just painted over. The pin stripe installed by the dealership was also peeling off. Furthermore, the hood was painted (twice as thick) and other painted panels had a different paint thickness. I contacted the selling dealer directly (missed during PDI), and my nearest dealership to report these issues and to start case with Honda for a resolution.

- Prattville, AL, USA