Rear view camera not working, exposed wires from lift gate operation. I can now see the exposed wires and some have been cut due to operation of lift gate over time.

- Grand Junction, CO, USA

The contact owns a 2018 Honda Ridgeline. The contact stated while driving 50 MPH, all four windows of the vehicle were rolling up and down independently. Additionally, the contact stated while driving 50 MPH, the vehicle braked unintendedly. The vehicle was taken to the dealer, where the electric system was reset; however, the horn engaged unintendedly while the vehicle was parked. The contact stated that he disconnected the battery, and the vehicle was towed to the dealer, where it was diagnosed that the electrical control unit needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall related to the failure. The manufacturer referred the contact to NHTSA for assistance. The failure mileage was 22,000.

- Silverton, OR, USA

The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.

- Fayetteville, AR, USA

The backup camera intermittently works. When put in reverse, sometimes I-€™ll have a black screen with grid lines, other times just a blank screen. Yes, it is available for inspection. I cannot see persons and property when backing up. I am afraid, in reverse, of running over persons shorter than the vehicle that only the backup camera would pick up. This has not been reproduced or confirmed by a dealer or service station. The vehicle has not been inspected by another entity. There has been no warning lights or messages from the vehicle about the issue. I purchased the vehicle in October 2022 and the issue started two weeks after purchase.

- Bardstown, KY, USA

The failed system is the Backup camera and the failure can be inspected. Our safety is compromised because we cannot see objects behind the vehicle before or during backing maneuvers. The damage has been reported and confirmed by the Honda dealer as well as an independent. There was no warning of the failure, one day it worked the next day it did not work.

- Santa Cruz, CA, USA

Rear view camera failed - wiring harness drivers side in tailgate is damaged from normal use. Wires are frayed/cut.

- Rotterdam, NY, USA

Wire harness failed due to pinching in tailgate. This resulted in the rear view camera no longer functioning. Due to the camera failure, I can no longer see behind the vehicle when reversing. This has been inspected by the dealership. Although this is a common issue, they declined to repair it. Cost to repair would be $465 + labor.

- Temecula, CA, USA

What component or system failed or malfunctioned, and is it available for inspection upon request" Rear camera wire harness has failed. When vehicle is in reverse the screen displays a black image. Vehicle is available for inspection upon request. Please see attached image. These wires are visible when the tailgate is open. How was your safety or the safety of others put at risk? The rear camera adds tremendous safety information as I reverse the vehicle. In every situation this information is valuable; more so in a neighborhoods like the one I live in. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I will mention it during my next routine service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, first signs were the camera would fail sporadically, now almost permanently. Sometimes after opening/closing the tailgate the camera will work until the tailgate is opened again.

- Flemington, NJ, USA

My 2018 Honda Ridgeline pickup has a backup camera which became nonfunctional in June 2022. Upon inspection the wiring harness at the back gate pivot point has broken as the gate has been opened over time, disabling the backup camera - the display is now black when the vehicle is in reverse. This has made it difficult to accurately back the vehicle up, and puts pedestrians, pets and other objects at risk as it is impossible to see directly behind the truck when backing. The dealer has confirmed this wiring harness failure, and has quoted me $2,000 to repair the wiring harness. The vehicle is scheduled for repair, but I would not expect this failure to occur this early in the vehicle's duty cycle.

- Portland, OR, USA

Broken wire in backup camera bundle due to improper design where the bundle exits the tailgate and enters the left rear fender area. Wire had been broken and poorly repaired prior to my purchase. The wire bundle needs a redesign to prevent flexure at the point of failure. Failure caused loss of backup camera. There have been many reports of failures at this specific point in the wire bundle Needs redesign and recall. Thank you.

- Perrysburg, OH, USA

Rear backup camera does not work. This is a known manufacturer defect in the wiring from opening the tailgate the wiring harness breaks there should be a safety recall on this They want $653 to replace the harness with the same harness which will just break again

- Stockton, CA, USA

The back up camera no longer functions due to the wiring harness cracking and breaking at the junction where the wires run from the tailgate into the left rear tail light area.

- Center Conway, NH, USA

Back up camera stopped working.

- Erie , PA, USA

The backup camera stopped working. I brought the vehicle to a Honda dealer and they said it was due to a broken tailgate wiring harness. The dealer said the wiring harness would need to be replaced. I asked the dealer why the harness broke and he said it was due to corrosion. The replacement part was ordered and the repair was made within two days. I asked for the damaged part when I picked the vehicle up. Upon inspection, there was no visible corrosion (especially since the outer shielding is made of plastic).

- Lakewood, NY, USA

The backup camera doesn't always work correctly. Looks like it's due to an issue in the wiring. The wiring harness that runs near the tail gate left hinge is damaged and bare wire is showing.

- Loganville, GA, USA

Back up camera wiring crimped and is no longer working

- Lincoln, RI, USA

Several times now, the alarm of the vehicle has gone off in the middle of the night for no reason. The key access remotes does not respond to the commands properly after replacing them with new batteries. After several different combinations to set the alarm off, the vehicle is continuing to make electrical circuit noises, flashing the dashboard with potential risk of fire and damages to computer, plus creating the possibility of a heart attack to those nearby. The only solution to keep the alarm of is leaving one door unlocked. The vehicle reflected the Keyless start system problem light for many hours. However, the dealership "couldnt" replicate the issue and gave back the vehicle. The vehicle continues to malfunction & could cause an accident, fire while driving or theft, given known issues that Honda Corp doesn't want to recognize as manufactures' issues. There is a Technical Bulletin addressing 2016 & 2017 Honda Ridgelines (Service Bulletin 20-117), noting an extended warranty coverage & the requirement to replace different aspects. However, for 2018 to 2019 Honda Ridgelines, despite reporting the same issues as the 2016-2017 Ridegelines, the Technical Bulletin notes to check the alarm registry & complete replacement at the customer expense (Service Bulletin 21-055);no recalls or extended warraty. An investigation should be completed to ensure customers' safety

- Herndon, VA, USA

Screen for backup camera goes black when vehicle is in reverse. I can see that wire loom going from rear bumper to tailgate where camera is mounted is broken and wires within the loom are fractured.

- Massapequa , NY, USA

Currently my 2018 Honda Ridgeline RTL-E is having issues with the backup camera. The screen is completely blacked out, and the wire harness broke off. I believe it's the car design that is rubbing the wires that's causing the issue.

- Happy Valley, OR, USA

The backup camera wiring harness wires are rubbed down to bare wires. I just returned from my local Honda service center without having the issue repaired. I declined to have the work done because it would have cost me around $400 to replace the wiring harness. I have 39,000 miles on my truck so it is just 3,000 miles out of warranty. I do not use the tailgate very often so this looks to me to be just a poorly engineered or executed design flaw. (As noted online by many other Honda Ridgeline truck owners.

- Seattle, WA, USA