Manufacturer is refusing to complete recall #KCK. Dealer inspected vehicle and says backup camera works so Honda is telling them to do nothing. This was 5 months ago. Unable to get recall removed from my VIN.

- Loudon, TN, USA

Driving on the Interstate on 4/09/23 my 2019 Honda Ridgeline hood began to vibrate badly. I slowed and pulled over on the shoulder. The hood was barely still connected but had an open gap. I opened and slammed the hood and continued home at a slower speed, (approx. 62 MPH). I had taken the Ridgeline in on Feb. 16, 2022 at the Honda dealer as per Honda's safety recall concerning the Hood Latch Striker Recall. This complaint is that they obviously did not or were not able to fix the problem. I have another appointment at the local dealer in Alcoa, TN. But I worry they may not be able to fix it?

- Knoxville, TN, USA

2019 Honda Ridgeline backup camera broke 5/2022 due to defective wiring harness at side hinge. Wires were chaffed bare, design flaw rendering camera useless. Safety compromised while backing up. Honda not receptive to repair.

- Mayville, NY, USA

Hood is warped because of 3 years of it not latching properly. Recall did not fix the problem. According to the recall, if the hood is damaged they are supposed to replace it, which it is damaged. Honda Autonation 104 refuses to do so saying "this is normal" and I have provided Honda service people that will vouch for us. Provided photos and videos. Safety is put at risk for the driver and passengers along with other motorists if a failure happens and the hood fly's open at highway speeds it could cause death. Yes has been confirmed by dealer employees and and other service shops. The dealer managers refuse to even come look at the vehicle even when it is there at the dealer. First appeared 6 months after we bought the vehicle brand new from said dealer. Has been documented on many of our oil change visits. Still refuse to replace damaged/warped hood. To add to our frustration, Corporate Honda is also in agreement with the dealership. No one from the dealership or Corporate Honda has ever actually inspected the hood. This vehicle, 2019 Honda Ridgeline, has never been involved in any sort of accident and has been very well maintained and taken care of.

- Federal Heights, CO, USA

My dashboard on my 2019 Honda Ridgeline is melting. It causes a glare that is reflected off of the windshield and into the drivers eyes. The Honda factory representative said they will not replace it! this vehicle is only three months old with 4302 miles on the odometer! it was determined to be inferior materials in other auto manufacturers vehicles!

- Jacksonville, FL, USA

Leaking water on rear passenger side window, called the C pillar leak that is widespread. Mine happens after going through a car wash. Started like a trickle of water down and eventually gets worst. This is my 2nd 2019 Ridgeline first one had a similar leak and they swap it due to lemon law application after dealer failed to fix after 2 attempts. Now I an having the same problem with the new one. Honda either unresponsive or not offering any customer service, certainly a factory defect that need to be corrected by tsb properly. Dealer is trying but Honda need to be waken up. I searched google and it has happen to other people to.

- Pelham, MA, USA