10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,228 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Dec 162014

Azera

  • 200,000 miles
Brakes were loose took to shop told it was master cylinder, went through three master cylinders then the ABS, brake warning lights came on the dash panel, lost cruise control. Took to dealer and they said not covered by any recall. It is a question whether the brakes will stop the car in time since we need to go almost to the floor to stop. Dealer said $4,000+ to get it fixed, and it is okay to drive as it is. Who is responsible if a life is lost or property damage occurs" shouldn't a part as significant as the ABS module be warranted or relaced"

- Saint Joseph, MI, USA

problem #3

May 102013

Azera 6-cyl

  • 71,250 miles
Brake pedal was harder to push down on. The service engine light indicator lit. Took it to the nearest Hyundai repair center but they refused to look into it as I did not have "an appointment" and was asked to make an appointment and come back. Took it to a nearby repair station (pepboys) who read the error as a faulty brake A/B switch but could not rectify it as they did not have parts. Took it to another repair center. They replaced the switch and advised on the recall. Called Hyundai customer service but they refused to reimburse on the claim as the exact VIN number was not part of the recall even though they acknowledged that the 2007 Azera had this problem.

- Lake Forest, CA, USA

problem #2

Dec 132011

Azera 6-cyl

  • 37,662 miles
A steering failure occurred at about 50 mph while entering a gentle curve to the left. It caused the car to veer to the left. Car left the travel lane and briefly entered the smoothly paved and level shoulder of the divided roadway. Correction to the right triggered ESC system. At that point the driver input to steering and brakes were overridden by the ESC system. ESC sent car straight ahead but we were on a curve. This sent the car into the guard rail on the right side of the road after crossing both lanes because the car would not respond to steering wheel forces or to brakes. The car lightly grazed the guard rail causing a shallow dent in the rear fender. Body damage was limited to the rear fender in this case and the airbags did not deploy. Why not? this is, however, a deadly type of failure because the car sends you wherever it wants to go and you cannot do anything about it. We could have been sent into oncoming traffic or over the side of a cliff. As the car finally slowed, the ESC system eventually shut itself off and we could, once again, steer the car. But, this was way too late to prevent the damage. The car did not fail in a fail-safe manner. This event was triggered by a sudden mechanical failure in the steering system as evidenced by very badly misaligned front wheels and steering angle errors in the computer system. Tires do not show unusual wear from the misalignment because it happened suddenly at the time of the incident. A Hyundai field service engineer inspected the car. Hyundai will not tell us what failed so we do not know root cause. In fact, Hyundai denies there was a steering failure. Car is not safe to drive.

- Prescott, AZ, USA

problem #1

Jul 202010

Azera

  • 48,000 miles
Immediately after having the dashboard cover replaced due to defect in cover, the ESC/ABS system began engaging at approx 28 mph on right hand curves. System was trying to apply brake to one of the rear wheels. Pavement was warm and dry and the car was not in a skid situation. Dealer and Hyundai corporate engineers have tried to find cause and correct but have not been able to succesfully fix the problem. This has been ongoing for about a year now. I have concerns that the ESC/ABS system(s) may not function properly when needed in slippery-road conditions.

- South Park, PA, USA