10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jul 222005

Elantra

  • miles
My fuel pump went out on my 2003 Hyundai Elantra 40 miles from home on the highway on a day that was near 100 degrees outside. When picking my car up 4 days later (because they did not have the part in stock) I find out that the part was a recalled part on my car. I asked the service person why I was not notified of this and his response was that the recall was "only in Colorado". keep in mind that cheyenne Wyoming is only 10 miles from Colorado and often dealers in cheyenne get their cars from Colorado. I am a consultant and I travel across the state of Wyoming-my car is my employment. This put me in a situation where I could have lost my job. I had to borrow a friends car, transfer all my equipment from my car to theirs. Also, I was on the interstate on a very hot day, not only is it dangerous to be stranded on the highway, but it was extremely hot outside and things could have been very bad. I do not understand why I was not notified ahead of time of this, it would have saved me an incredible amount of trouble. Also, my car was full of gas fumes after the repair--I was told this was normal because of how the repair is done and that it would be gone in a couple of days. It took over a week for the stench in my car to disappear. I had to use my car immediately to travel across the state-I had to drive down the highway with my windows open in order to not get sick. I would have liked to have been notified of this defect/recall-believe I should have been notified. I was very frustrated that the service center in cheyenne was "dumbfounded" about the whole event.

- Cheyenne, WY, USA