4.0

definitely annoying
Typical Repair Cost:
No data
Average Mileage:
45,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace radio (1 reports)
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This problem may be covered under warranty. Ask your Hyundai dealer.

problem #1

Jun 152013

Elantra Limited

  • Automatic transmission
  • 45,000 miles

Got into my car one day and my music wouldn't work from my phone. I assumed it was a bad connection, tried the radio, tried a CD, and tried my GPS lady's voice and got nothing. Drove around for about a month without a radio and when I called Hyundai, they said they haven't heard of this happening before in a car and that they would take a look at it. Upon looking at it, they got back to me to tell me that the entire unit would need to be replaced (I have a Limited, so that included the CD player, radio, GPS, screen..etc) and would cost $3k to fix. This car was only two years old at the time and was a lease. I had to make numerous phone calls to Hyundai, state my claim, wait for them to get back to me and approve the repair, which took about 3 days.

They came back to tell me that they would cover the cost for the replacement this time, which was great. I basically told them that it was a leased car and that I had all of the intentions to buy the car after the lease was up but without a working radio I wasn't going to consider it and I definitely wasn't going to pay $3k for something that should work for years and years, never mind just 2. When I brought it back to the dealership to get it replaced the guys behind the desk were astounded that I actually got Hyundai to pay for the bill because they're usually not so great about it.

- Tricia J., Windham, ME, US