On 8/14/2021 I entered NHTSA complaint number 11429117. This was in regard to a fractured front coil spring in my 2011 Hyundai Elantra. Although there was a current recall (number 15V629000) on this issue, I was advised that my VIN did not qualify. Apparently the reasoning was that my car was built in a different location in Alabama. I contested this with appropriate documention that clearly showed the broken pieces with corrosion. I ended up suffering the cost of replacement of both strut assemblies. As I had to go to an independent shop for my service I sent and escalated my issue through Hyundai to no avail. So now it's March 2023, and I receive a recall (excuse me, campaign - 984) to have an underbody cavity wax and anti corrosion spray applied to prevent corrosion of components due to road salt. So, as I attempted to pont out to Hyundain in 2021, my car and perhaps many others were at risk for these potentially fatal failures. Fortunately my spring broke as I entered my garage. others may not have been so lucky. A break at high speed could take out a tire and that's the ball game. Continuing with the metaphor, Hyundai dropped the ball big time on this.

- Mansfield, MA, USA

In 2016 left front coil broke and took damage to tire Hyundai took and replaced it for your charged only one coil was replaced on the car in 2019 the other coil broke customers charged $966.30 to do the repair and replace the tire Hyundai says there's no recall on the springs for this vehicle yet I did find a recall saying there was but they're telling me that the serial numbers was no recall on that

- Rochester, NH, USA

I have had broken shocks and struts on my 2011 Hyundai Elantra Liminted, currently 69000 miles 2 times, once replaced by dealership 2nd done by BIG O Tires in Salt Lake, I did not have a breakdown, my tire blew the first time 12/26/2015, currently was caught by general tire mainainance. This must be some kind of a defect due to have them replace them so often. 2 incidents 12/26/2015 and 10/12/2022. I take very very good care of my car. I have read the issues of prior. Please contact both Murdock Hyundai Murray Utah & Ken Garff Salt Lake City Utah and Big O downtown Salt Lake City.

- Salt Lake, UT, USA

The rear suspension crossmember fractured allowing the lower suspension arm to move causing the wheel to move out at the bottom by a considerable amount. I noticed it after a short local trip. I think if I had continued driving the lower arm may have completely disconnected resulting in potential loss of control. The crossmember has significant corrosion in this area but the component should be thick enough to allow for this. The car is at my home address therefore has not been inspected by a dealer. I have contacted them and the manufacturer and neither offer any help.

- Westerly, RI, USA

Spring coil on strut broke off on passengers side of car. Sliced tired while driving. A couple years after getting that side repaired same exact thing happened on the driver's side.

- Springfield, MA, USA

The front subframe / crossmember has prematurely corroded at suspension mounting points. The control arm mount has rusted completely through resulting in the bottom half of the control arm mount becoming unstable and the control arm is at risk of full detachment.

- Lima, NY, USA

My daughter was driving my 2011 Hyundai Elantra and she got a flat tire on the drivers side front. Upon inspection, I discovered that the front strut spring had fractured and part of it went through the sidewall of the tire. Found out that there is a recall for this exact problem for certain 2011 Elantras. Called the Hyundai customer service line and was told that this particular Elantra was not part of the recall. Why not? The recall is to replace springs that, because of corrosion caused by road salt used in winter in certain states (my state NJ being one of the states affected), fracture and puncture the tires. This is EXACTLY what happened to this vehicle. I am working on getting Hyundai to make repairs but I don't have much hope.

- Brick, NJ, USA

2011 Hyundai Elantra. Driver side coil spring fractured. I had both front struts/springs replaced. I have all parts. This is a safety issue as the missing piece can cause the vehicle to lose control. Fortunately mine broke as I entered my garage. As my local dealer could not see my car for 7-10 days, I opted for local repair. I brought my documentation and parts to my local dealer for validation. Before I did anything, I verified that there was a recall on this exact issue (number 15V629000). My VIN did not appear nor was I ever notified of the recall. I then began to chase Hyundai for reimbursement. I will attach my communications with them. Basically I was denied as the VIN was not on the list and I was further told that they do not reimburse for non dealer repairs which is incorrect, as I started my process on their campaign website which addresses reimbursement.

- Mansfield, MA, USA

I have already reported my problem regarding the recall #107096 for suspension front spring coil. NHTSA campaign id 15V629000; date: Oct. 7, 2015 if a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash...and wanted to update since I have since contacted Hyundai. This was their reply: Campaigns and recalls are VIN specific, therefore, your 2011 Elantra may have been produced in the same time period as the affected vehicles but at a different factory. Not all Elantra's for this time period were recalled. Only the affected VIN's. my vehicle was manufactured during the affected dates, but they are apparently only VIN specific. My concern is that I had the same problem and the coil spring fractured...if others outside the VIN specific are also experiencing the problem maybe they need to expand the recall for this potentially deadly problems and would like to warn others to get this checked even though Hyundai will not cover the problem.

- Pittstown, NJ, USA

The contact owns a 2011 Hyundai Elantra. The contact stated that while reversing out of the driveway, the front passenger's side strut spring fractured and punctured the front passenger's side tire. The contact had the vehicle towed to an independent to be diagnosed. The contact was informed that the front strut rods were damaged and need to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 240,000.

- Urbana, OH, USA

While driving my husband heard a loud pop. Immediately the front passenger tire went flat which caused severe loss of control. Thankfully he was on a local road with no other cars at the time. Apparently a coil spring fractured off and slashed the tire. This spring still looked brand new yet it just sheered off which must be some type of defect in manufacturing of the part. While researching this I found a recall #107096 for suspension front spring coil yet my 2011 Elantra does not show up for this recall? this defect in the spring coil could have caused catastrophic effects if we were driving faster on highway. I haven't yet been able to contact Hyundai in regards to this yet but you should be aware....this defect which could be deadly depending on the circumstances. I now have to pay $1000 to repair the struts and coils on both sides. I'm not sure why Hyundai has not recalled all cars, but this must be addressed for safety.

- Pittstown, NJ, USA

My vehicle doesn't feel safe and this is the second report I make. Please contact me about this matter. Thank you!

- Rochester, NY, USA

While driving on the highway my car suddenly lurched and a disturbing noise started coming from the front on my car. Please see the attached problem description pdf and accompanying photos.

- Templeton, MA, USA

The problem with my vehicle are many. When im driving it throws me to the side for any dents the street has, bad control. The coils are bad. The engine block has a noise that gets louder and louder every time I turn the car.im not a mechanic but I know something wrong with my car control system.

- Rochester, NY, USA

According to my mechanic, rust on my coil spring caused it to fracture while driving and puncture my tire. My mechanic said it was "crazy" because there was a fresh fracture from it "snapping". I did some research and it sounds just like Hyundai recall #133. This recall involved rusting of the coil spring to 2011 Hyundai Elantras in states that use salt for snow removal, such as Minnesota. I live in mn, so I called Hyundai to see if my car was included in the recall. They said it was not. I am wondering if it should have been considering there were known and similar issues with other vehicles of the same year, make, and model in Minnesota. It should be noted, my vehicle was originally purchased in another state (I think Louisiana or Mississippi) and was not brought up to Minnesota until 2013. After which I purchased it.

- New Hope, MN, USA

Both front coils broke of the entire strut assembly needed to be replaced. One of the coil spring fractured and ruptured the front passenger tire. This happen drive at 20 mph on a city street.

- Warwick, RI, USA

Both front coils broke and the entire strut assembly needed to be replaced. This could have slid off and punctured a tire. Also the rear strut shock absorber needed to be replaced.

- Green Bay, WI, USA

When traveling above 40mph and going over bumps in road loss of control occurs. This creates the drive to over correct and cause traffic safety concerns with vehicles around the elentra as well as collision issues for elentra driver.

- Plover, WI, USA

The contact owns a 2011 Hyundai Elantra. While driving 25 mph over a bump in the road, the coil spring fractured and ruptured the front passenger tire. The contact inspected the vehicle himself and found that pieces of the coil spring penetrated the front passenger tire. The vehicle was not taken to the dealer. The manufacturer was contacted and stated that the VIN was not included in NHTSA campaign number: 15V629000 (suspension). The vehicle was not repaired. The failure mileage was 167,000.

- Green Dale, IN, USA

Was driving the car and felt something rubbing the tire. Took it to a mechanic and he said the driver's side front coil spring broke and dug a groove in the tire. Had it replaced and noticed there was a recall for this year make and model. It was for VIN numbers that started with kmhd which mine does. I called Hyundai customer care and they said it wasn't for my specific VIN number. I explained that it was same vehicle and not just coincidence that it's exactly what happened as in the recall. They told me to submit a bunch of documents showing repair bill, proof of payment and proof of ownership and have the repair inspected by a Hyundai dealer. After jumping through all these hoops for possible reimbursement, I was told they wont reimburse because it's VIN specific. (then why did they make me go through all that?) if the vehicle had been driven much longer it would have punctured the tire. Furthermore if my son had been on the highway doing 55mph and that happened, I believe it would have veered the car into oncoming traffic. I sure hope no one gets injured or worse because they didn't recall all of the 2011 Hyundai Elantras and only certain ones.I will keep fighting until I get reimbursed and will never purchase another Hyundai vehicle. It was for campaign133

- Massena, NY, USA