10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 22,500 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Hello, I have a 2020 Hyundai Elantra [XXX] Vin. The car has a major problem with the steering and suspension at speeds over 45 mph. I am talking with [XXX] at this time after dialing [XXX] at Hyundai cust care (case #[XXX]). She told me she is on the West Side location. I asked where is that and she stated she is unable to let me know where. The car does not hold the road and the suspension and steering is not working well at speeds of 45mph or faster. This is a very dangerous situation and this year and model of Hyundai should be examined before someone loses control because of a defect made at Hyundai. [XXX] stated she does not have a recall for this problem and I am at a complete loss for what to do. She stated an appointment is not easily made until Dec 31st because of staffing issues. I looked online and also found other comments with this same exact issue so I know it is a major problem that needs to be addressed. Please let me know what I should do before a tragic accident happens with this and other 2020 Elantra vehicles. Thank you in advance. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Saint Augustine, FL, USA
- Springfield, VT, USA