10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
57,096 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2011 Hyundai Genesis:

Unsubscribe any time. We don't sell/share your email.

problem #13

Dec 082021

Genesis

  • miles
Brakes stop working randomly. Press pedal down and there is very little braking power. Had to pump brakes and limp home. Came back after sitting a while. This has happened several times - 6/7.

- York, SC, USA

problem #12

Feb 152020

Genesis

  • 91,950 miles
The Z01 diode failed causing the brake lights not to illuminate when the brake pedal is pressed. There is no warning to the driver that this failure has occurred. This is a known issue by Hyundai. They released a tsb, technical service bulletin 09-be-023, concerning the issue but the solution is to replace the same diode when it has failed. No improvements have been made to make the part more reliable. It is a serious safety issue as the driver has no indication that the brake lights do not work putting them, passengers, and other drivers at risk of a serious rear end collision.

- Bedford, MA, USA

problem #11

Apr 182019

Genesis

  • 98,000 miles
Recall on car back in 2014 for brake failure. Improper fluid used causing ABS assist module to fail resulting in soft break pedal. Purchased vehicle in 2014 used and never told of this issue after purchasing vehicle nor never sent any info. Electrical problems, drive seat wont respond, wind shield wipers randomly turning on. Tail lights not working also on recall. This notification also never sent to use resulting in the vehicle being rear ended last year. Passenger seat head rest deployed and not drivers. Car was fixed and a couple of weeks ago the passenger head reset deployed again hitting my daughter and at the same exploded and came of its frame landing in the back seat. Hyundia dealer wont do anything other than whats on recall now.

- Phoenix, AZ, USA

problem #10

Dec 172018

Genesis

  • 97,000 miles
I purchased my used pre-certified Hyundai Genesis 20 11 car in February 2014 and shortly thereafter I found that my brakes which originally were firm would go down to the floor or nearly to the floor within 6 months I did some research on the car and found that in 2013 Hyundai corporation issued a recall on the ABS system do 2 corrosive brake fluid that was could potentially corrode the ABS system and 2013 the brake fluid was replaced on my car prior to my purchase. However Hyundai did not inspect whether ABS systems had already been damaged by this corrosive brake fluid and merely replaced it my car has an ABS system that has been tested and it fails. The brake pedal on my car nearly touches the floor and it is difficult to stop the car safely. I was driving in the rain recently and just missed hitting a car that stopped suddenly.

- Mission Hills, CA, USA

problem #9

Nov 292018

Genesis

  • 59,900 miles
Steering is extremely tight and difficult to turn. Brake failure, had it checked out by the dealer who "fixed" it, however, the problem came back on after 3 weeks.

- Warrington, PA, USA

problem #8

May 112016

Genesis

  • 84,000 miles
I was sitting in my car with the emergency break engaged when my car started to roll back down my driveway. No matter how hard I tried I could not push the break in and the emergency break was on the entire time. My door is now crunched up from rolling back into a tree. It went all the way down my driveway, across the street and into my neighbors yard before my husband was able to get it to stop by pushing the break pedal as hard as he could. I bruised my shoulder trying to get out of the car while it was rolling away.

- Gastonia, NC, USA

problem #7

May 102015

Genesis

  • 55,000 miles
The contact owns a 2011 Hyundai Genesis. The contact stated that there was a increased in stopping distance when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA campaign 13V489000 (service brakes, hydraulic). The failure mileage was approximately 55,000.

- Buford, GA, USA

problem #6

Feb 022016

Genesis

  • 68,000 miles
The contact owns a 2011 Hyundai Genesis. While driving 35 mph merging into traffic, there was no response when the brake pedal was depressed. The brakes failed and the vehicle jumped a curb. There were no injuries. The front bumper and front and rear wheels were damaged. The vehicle was towed to a dealer where it was diagnosed that the rear braking system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was unknown. The failure mileage was 68,000.

- Los Angeles, CA, USA

problem #5

Feb 022016

Genesis

  • 78,000 miles
Tuesday February 2, 2016 I was driving on olympic blvd approximately 35 pmh. As I attempted to turn right on the round about to the avenue of the stars I was unable to brake. I floored the brake pedal and the brakes were unresponsive. I attempted to brake again but by that time it was too late. My car hit and drove onto the curb where it remained unable to move until aaa arrived. I broke both left wheels and the axel along with other serious damage to the front of my vehicle.

- Inglewood, CA, USA

problem #4

Oct 202014

Genesis 6-cyl

  • 25,000 miles
I was driving at 35 mph in the lane, the car on the left lane hit the rear body and tire of driver side, but the car didn't stop even after the impact. After the collision, I pressed very hard on the brake pedal to stop, but it kept moving, even increased its speed up to 60 mph, and turned into the different direction. Also the wheel was stuck by itself and I was not able to turn anywhere with my hands. It went off the opposite side of the road without any control. 20 years old Toyota Camry was able to stop at the spot of collision, but Hyundai Genesis couldn't. the wheel and the brake were both stuck and unable to be controlled and crashed into the electric pole. The air bag was deployed, and Hyundai Genesis was totaled. In 2014, the brake recall service was received two times from the dealer. There must be the mechanical failure in the brake, speed control, and the wheel which caused this total loss. I was injured and taken by the ambulance later. I never had any accidents like this before with any other cars!

- Centreville, VA, USA

problem #3

Jan 092014

Genesis 6-cyl

  • 73,400 miles
Twice in last month I was driving in traffic and had a total loss of brakes almost hitting the car directly in front of me. I pushed the brake pedal in both cases to the floor and my car was not stopping. I was able to get the car to finally slow down after pushing the petal against the floor as hard as I could. Needless to say this was a very frightening experience both times. I took the vehicle in to the dealership after receiving a recall notice in the mail. I was told that they replaced the brake fluid per the 114 recall and that they were able to reproduce the stopping issue. The dealership stated that the ABS module was not operating properly and that it was going to be a $2200 fix that I was responsible for paying for and that the recall did not cover the required parts and labor and that the warranty and extended warranty that I have would not cover the repairs. It seems they only replaced the fluid that was causing the issue with the module, but would not take responsibility for replacing the critical parts that the brake fluid compromised. I can not afford to fix this car and am being treated like it is my responsibility to fix the issue they caused. I am still driving an unsafe car because I have no choice. What is my recourse?

- Mckinney, TX, USA

problem #2

Oct 112013

Genesis 8-cyl

  • 0 miles
When the brake assist system is active and the car was stopped it would not move an inch. Now the vehicle inches forward and makes a vibration sound until eventually the disc brakes lock up and the car stops rolling. I took my car to Hyundai of orange park and showed the service writer the issue. When the car was returned, they said there was no problem. Since this has never occurred until recently, and I have owned the car for 3 years, there is definitely an issue.

- Jacksonville, FL, USA

problem #1

Oct 012012

Genesis 6-cyl

  • 12,000 miles
My 2011 Genesis sedan with 30,000 miles had brake lights fail 2 times. I would press the brakes and none of the brake lights would come on. On both occasions, the issue was due to a failed diode per the dealership. I noticed that there is a brake light recall from Hyundai-Kia that I saw in the news today. However, the article seemed to suggest that it only covers the Genesis coupe. However, I can tell you that I had similar issues with the Genesis sedan as well with the diode failure mentioned above. On the first incident around 10/2012, another driver on the road alerted me regarding the issue. The second time, around 1/2013, I noticed it on the driveway.

- Irving, TX, USA