10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100 miles

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problem #1

Oct 132017

Ioniq Hybrid

  • 100 miles
Due to severe front windshield glare, I am unable to clearly see approaching traffic, vehicles preparing to turn left/right at intersections, and pedestrians standing on the side of the road or in a cross walk.on numerous occasions, I have had to stop the car quickly to avoid collision with oncoming vehicles and pedestrians.this hazard is present under both sunny and cloudy environmental conditions (photos attached).the ongoing occurrence of extreme glare on the windshield appears to emanate from the light colored dashboard and presents a dangerous safety hazard while the car is in motion as well as when stopped at an intersection. To date, I have reported this issue to: 1) on 10/13/17 and 10/19/17 to Hyundai dealership: Jeff reeb, general manager, fred beans Hyundai-genesis, doylestown, pa 18902, (215) 345-8200. I was informed that this issue was not covered by warranty since it was not a manufacturing defect and I would have to correct the problem at my own expense. 2) on 10/30/17 to Hyundai motor America: Omar, regional Consumer Affairs, (714) 887-2537, Hyundai motor America. I received a written determination letter indicating the Hyundai denied my claim #10724458. Per that determination letter and my rights to contest that determination, I provided them a dealer invoice documenting extreme glare, photos of extreme glare, as well as the address of one of the many websites/blogs reporting glare on Hyundai vehicles. Again, in April, 2018, I received a verbal final determination that Hyundai will take no corrective action to remedy this safety hazard. I do not feel safe operating this vehicle. It is imperative that Hyundai take corrective actions immediately for my vehicle, as well as correct this design flaw before human injuries and/or fatalities occur. I would be happy to provide more detail, as needed. Thank you.

- Pennington, NJ, USA