9.8
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 462 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Rear shock absorbers leaking and need replacement Can fail at any time and cause vehicle to swerve while driving Yes, inspected by dealer and was told "its a known issue" Loud clunking noise coming from rear is how we noticed
- Garner, NC, USA
Vehicle front and rear suspension has unsafe shock/strut equipment, which causes lack of control while driving, audible noise within the passenger compartment, and rough handling.
- Los Angeles, CA, USA
2020 Hyundai Palisade Limited rear and front shock towers and/or stabilizer links rattle and are not stable at low speeds, and probably at high speeds also but for traffic noise. Causing instability when navigating in traffic and under road conditions
- Los Angeles, CA, USA
The self-leveling rear suspension on this vehicle has failed twice at approximately every 20,000 miles. I do not tow anything or haul heavy loads. It is a family transport vehicle that is primarily operated on smooth, flat paved roads in a suburban environment. The service writer at Don Moore Hyundai in Owensboro, KY advised that this is a very common issue due to poor design. The components require complete replacement. My personal research via vehicle interest/information forums seems to support this claim as many others have been experiencing the same issue. There is no warning that failure is imminent. The suspension makes a knocking sound, primarily at low speed. Ride and handling are negatively impacted, and the tires are subject to damage and premature wear. The vehicle is available for inspection and it is serviced at the aforementioned dealership.
- Newburgh, IN, USA
With about 47,000 miles of use the suspension became rough, mostly in the rear when driving. It is like you are driving with little to no shocks. The smallest bumps in the road you feel it and bounce in the seat. It used to be a very smooth driving car and very enjoyable to drive. This suspension problem is making it less than enjoyable and more difficult to drive. I spend more time looking at the road and avoiding things that could a rough drive. I have had vehicles in the past that had auto leveling systems and air shocks which has caused similar driving, so it may be a design problem. With this low mileage it should not be a ware issue.
- Tucson, AZ, USA
About a year after purchase (new) a loud popping noise emanating from the rear suspension was reported to my Hyundai dealer. At first I was told it was a normal characteristic of the car. After escalating the complaint I was told it had a bad rear shock, which was replaced under warranty but the noise continued. They told me that a Hyundai tech specialist would contact me for resolution. That was 5 months ago. The noise persists.
- Petaluma , CA, USA
at 30K miles, the car started to make loud noises when driving over speed bumps, the smallest of road variations. Dealer detected the issue until Hyundai executives were contacted. Then, the dealer changed their story and confirmed the shocks on the car need to be redesigned in reinstalled and it's becoimg a national/ international problem. They are talking about the rear shocks only and not including the front. The issue with the shocks are wide spread and being discussed on the multiple forums. Very concerned about potential and major damage to the tires/car that can cause major accidents..
- Lewis Center , OH, USA
My vehicle has what appears to be a major alignment issue. When driving on almost any straight stretch of road the vehicle pulls/veers to the right. Dealer says this is as designed from Hyundai and that they have checked "everything". I am baffled that any car can be "designed" to not drive straight. They claim all Hyundai vehicles are "designed" to pull to the right. One the test drive with the service manager, driving 50 - 60 mph, my vehicle drifted 1 and a half lanes to the right on its own. Under acceleration it veered 3 lanes to the right. This was in a matter of 6 or 7 seconds. This happens on almost all roads and interstates, not just some. The dealer says there is nothing to repair and this is "normal" and to take it up with the manufacturer. I can provide video of the issue.
- Springfield, VA, USA
Vibration at speeds of 64/65mph and up. Not sure if driveshaft or transmission. Hyundai has issued a tsb but will not honor it. I have asked 2X for dealer service dept. To evaluate this problem. They said they do not have to honor this tsb. I have seen on forums others are having same problem with cars made in December 2019. It is painful to drive on the highway and I do not know if it is the driveshaft, will it break" will the transmission fail" this is a brand new car purchased new and it is unsafe to drive on the highway and I cannot get Hyundai to look at the problem and they have sent emails saying tough luck. This is anytime you are driving on interstates or highways with speed limits of 70mph..at around 64/65 car steering wheel, seat, floor vibrates unless you go below 63mph. Happens every time. First time was driving home from dealer on highway--been reaching out to Hyundai usa since July been to dealer in July, August...but always told appointment will be two weeks to 6 weeks away.
- Bethel Park, PA, USA
Since purchasing my Palisade, ive felt constant vibrating coming from the gas pedal while driving. It seems to have gotten progressively worse and now feeling vibrating in the steering wheel and brake pedal. There is no vibrating while stationary.
- Glenwood, IL, USA
- Garner, NC, USA