hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,930 miles

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problem #8

Sep 012010

Santa Fe

  • 140,000 miles
The contact owns a 2002 Hyundai Santa Fe. The contact stated that when applying the brakes and driving at low speeds, the anti-lock brakes would then engage independently. The vehicle was not inspected by a dealer nor repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000. The VIN was unavailable.

- Manahawkin, NJ, USA

problem #7

Jul 302006

Santa Fe

  • 65,000 miles
The contact owns a 2002 Hyundai Santa Fe. While driving approximately 30 mph down a slight decline, pressure was applied to the brakes and she heard a grinding sound. The brakes did not function and after repeated pressure to the emergency brake he was able to stop the vehicle. The failure occurred intermittently and the vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The vehicle was not repaired. The failure became progressively worse over time and began to recur more frequently. The vehicle was taken to various authorized dealers and independent mechanics who were unable to diagnose the failure. Both the front and rear brakes have been replaced but the failure continued to occur. The failure mileage was 65,000 and the current mileage was 100,000.

- Lansdale, PA, USA

problem #6

Mar 172007

Santa Fe

  • 90,000 miles
Premature rusting of powerstering 2 (5 year), & transmission 2 (6 year ), & brake (7 year), steel lines. And ABS, traction control sensor ring on front drive wheels shaft, rust & split, needed to replace axles as the only fix. Right front axle to transmission case seal slips out and leaks oil has been repaired 5 times under warranty & still need to be put back in a oil changes (3000miles) on 2002 Hyundai Santa Fe.

- Schoharie, NY, USA

problem #5

Jun 302009

Santa Fe

  • 85,669 miles
2002 Hyundai Santa Fe gls. When moderately braking to slow down to exit the interstate the car rapidly decelerated and vibrated violently. Pulled over and could not get the car to go over 20 mph. My initial impression was that the transmission was failing. This happened randomly on several occasions. The 2nd time it occurred I had the car towed to the nearest Hyundai dealer. Dealer could find nothing wrong with the vehicle. I drove the car back without incident and dropped it off at the Hyundai dealer that sold me the car. They had the vehicle for several days before they could reproduce the problem. The diagnosis was a faulty brake system master cylinder and proportioning valve. Cost of the repair was over $500. I investigated this problem at various Hyundai forums on the internet and learned that this same problem has been reported on other Hyundai vehicles (including my generation of Santa Fe). I feel that any brake system failure is a serious safety defect that should be investigated.

- Hampton Falls, NH, USA

problem #4

Jun 172005

Santa Fe

  • 50,744 miles
The contact owns a 2002 Hyundai Santa Fe. On May 27, 2008, while driving between 1-20 mph, the ABS light illuminated and the vehicle would not stop. The contact was able to avoid crashing several times by applying the hand brake. On June 17, 2005, she took the vehicle to the dealer for NHTSA campaign id number 04V131000 (service brakes, hydraulic:antilock:control unit/module); however, they could not duplicate the failure in the 2002 model. The manufacturer advised him to take the vehicle back to the dealer for a diagnosis. The contact will take the vehicle back to the dealer. The failure mileage was 50,744 and current mileage was 115,864.

- Forth Worth, TX, USA

problem #3

Jul 052007

Santa Fe 4-cyl

  • Automatic transmission
  • miles
Grinding and other odd noises when braking in my 2002 sante fe. Purchased the car new and I have replaced the hydraulic brakes once a year since I purchased it. I have complained to two different Hyundai dealerships and to hydundai motor corporation. Itself and was told that I must be a brake rider and city driver. Either of these is true. I have never had to replace brakes every 8-10,000 miles on any car I have ever owned. I was told a complete, full brake job must be done each time because the rotors are so thin that there is little margin for error of over resurfacing. This could cause a very serious situation. I was told by one service manager from one Hyundai dealership that he would never allow his wife and children in this particular car with turned down rotors and that he would rather lay out the hundreds of dollars on constantly replacing the front brakes for piece of mind. I was spoken to like I was an idiot by Hyundai customer service line when I complained and my concerns of an inferior braking system were ignored. I have just had my fifth set of front brakes put on the car and was actually told by a new service manager that between him and I, that the brake pads were made for a small vehicle not an SUV of this size, and that this car was known for brake problems. This only confirmed what I tried to explain to Hyundai as was also told to me by two other private party repair centers. I now refuse to allow Hyundai to charge me almost double the price to replace their inferior, cheap braking system. They apparently put cheap, horrible wear and tear parts in their car, so you will need to replace them very regularly. Resulting in them making a bundle and then some back on their oh so great bumper to bumper warranty. I actually saw their brake pad and it is small.

- Garrison, NY, USA

problem #2

Aug 152002

Santa Fe 4WD 6-cyl

  • Automatic transmission
  • 24 miles
Purchased "new" it took over six hours to deliver the vehicle on site. 1.)the "security system failed returned to jim ellis; "no correction" to date. 2.)several other defects existed: Battery failed leaving me stranded at least twice, brakes ware quickly and repeatedly require repairs, heated seats on at "all" times, the temperature remains on "celsius" rather than on than "fereinheight" temperatures, clock won't set to current month, date, year. 3.)the 10 year;100 mile warranty is disregarded/minimized; from 24,000 miles. 4.) while in for defect review; the car has been returned to me from 2 dealerships with "dings" up and down the side; dents on corners(physical damage). In addition repairs weren't made and managers looked the "other way" and failed to return calls or respond to letters. Also the "check engine" light became a new issue and defect initiated the evening the vehicle was returned home. Was told to anticipate engine trouble to be initiated in the near future despite the oil change date being within limits. Was told that excessive oil existed and blamed me. Then demanded I pay several hundred dollars "before" they'd release car to me.(needed for work). Mgrs were defensive and shut down regarding information. 5.)the "recalls" aren't recognized or corrected on 1st,2nd, or 3rd request-I'm told by the dealership they don't have the computer to do it.

- Sugarhill, GA, USA

problem #1

Feb 232004

(reported on)

Santa Fe

  • miles
Consumer experienced an alarming grinding sound when attempting to brake. Grinding sound of the brakes occurred several times while on snow-covered roads. (nar) once the vehicle was driven about 30 minutes the brakes worked fine.

- Mercer, PA, USA