definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,750 miles

About These NHTSA Complaints:

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problem #3

Nov 062013

Santa Fe 6-cyl

  • 134,249 miles
I was driving and applied my brakes at an intersection, when I came to a complete stop, the drivers side seat belt broke apart!I have not been able to afford to repair and replace the defective part!!I am scared if I get into a bad accident, but, can not afford to repair.is there a resolution. To repair/replace by Hyundai, per their safety dept and good will the services and parts!!!please help!!! [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Mt.Dora, FL, USA

problem #2

Feb 022008

Santa Fe

  • miles
On 2/2/08, I purchased a replacement seat belt assembly for my 2002 Hyundai Santa Fe from butler Hyundai (indianapolis, in. 317-848-4200). Label on belt states: Seat belt part no. 89810-26 500 yd, dated 11/09/06. The seat belt did not come with any installation instructions. I asked angela, at the parts desk, where they were. She said she did not know. I mentioned that according to the NHTSA, all seat belt assemblies are required to come with instructions. I asked for the supervisor. She came back and said that the supervisor was busy, and he was not aware of what I was talking about. I asked if there was something in the service center that she could give me, or make a copy of for me. She said no. She said I could go to Hyundai online, or call technical support. She did not give me a phone number or web site instructions. Before purchasing the seat belt, I spoke to claudia kovell of NHTSA (phone: 202-366-5293). She stated that to be in compliance, all seat belt assemblies need to come with instructions.

- Whitestown, IN, USA

problem #1

Jan 282008

Santa Fe 6-cyl

  • Automatic transmission
  • miles
I have a 2002 Hyundai sante fe. I am the second owner. It has about 90700 miles on it. My rear drivers side seatbelt retainer system does not lock when using with a child seat.. this is the same problem that a Kia was recalled for: "Kia seat belt recall: In July 2006, Kia recalled about 32,000 vehicles that failed to comply with Federal Motor Vehicle Safety Standard no. 208. The automatic locking retainer function in the rear outboard seatbelt assemblies may disengage when used with certain child seats. In the event of an accident, this defect poses an increased risk of injury to the seat occupant. " I have called the Hyundai dealer, and hyndai usa. They both tell me I am out of warranty, and I must pay for diagnosis and all repairs. Even if it is a safety issue.

- Whitestown, IN, USA