5.3
fairly significant- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 17,687 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2008 Hyundai Santa Fe. The vehicle has Bridgestone/Firestone tires. The contact stated that the vehicle drove roughly at 55 mph. The vehicle was taken back to the dealer and they stated that a tire was defective. The dealer rotated the tires and stated that they had to order a new tire. A new tire was installed on March 15, 2009, but the vehicle was still shaking when in motion. The dealer test drove the vehicle and confirmed the failure. The contact was put in touch with a district manager and given a case number, but the district manager did not assist. Bridgestone referred the contact to a store in syracuse, NY and was informed that the tires were out of alignment. It would cost $194.36 to balance the wheels. Both rear wheels were out of balance. On March 28, 2009, the contact added undercoating, which the dealer stated may have caused harmonic vibrations. The tire information was unknown. The current mileage was 1,100 and failure mileage was 19.
- Mexico, NY, USA
The contact owns a 2008 Hyundai Santa Fe. The vehicle has Bridgestone dueler A/T 693 tires, size LT225/75R16. Within one month of purchasing the vehicle, the contact experienced failures with both driver's side tires. The failures occurred while driving 45 mph or less. The dealer found a defect in the front tire where the steel belts had begun to unravel; however, they would not replace the front tire due to the nature of the failure and because it was not covered under warranty. The rear tire was plugged because there was a hole in the tire. Firestone confirmed that there was a defect with the tire, but the contact would be liable for the estimated $130 repair cost. The rear tire was replaced with the same brand, but a different model (turanza). He received a recall notice for NHTSA campaign id number (04T018000 tires:tread/belt) stating that the original tires on the vehicle were being recalled due to incorrect weight requirements. The manufacturer stated that the recall would not apply to him because the contact already purchased the tires from Firestone. The dot number was unknown. The failure mileage was 1,500 and current mileage was 59,000.
- Aloha, OR, USA
- Ellenton, FL, USA