10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
39,300 miles

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problem #5

Aug 012019

Santa Fe 4-cyl

  • 115,000 miles
The contact owns a 2011 Hyundai Santa Fe. While driving various speeds, the rear calipers seized. Also, when the brake pedal was applied, the pedal felt spongy and traveled to the floorboard. There were no warning indicators illuminated. The vehicle was taken to an independent mechanic who stated that the calipers seized and the master cylinder and brake pads needed to be replaced. The local dealer and manufacturer were not contacted. The contact stated that the failure was similar to NHTSA campaign number: 10V613000 (service brakes, hydraulic). The failure mileage was 115,000.

- Campbell Hall, NY, USA

problem #4

Oct 082015

Santa Fe 6-cyl

  • 40,000 miles
The contact owns a 2011 Hyundai Santa Fe. The contact stated that after depressing the brake pedal, the vehicle experienced a period of unintended acceleration. As a result, the contact crashed into a brick wall. Prior to the failure, the vehicle was repaired under NHTSA campaign number: 13V113000 (exterior lighting, service brakes, hydraulic). The vehicle was destroyed. A police report was filed. The contact sustained burns from the air bag and a neck injury which required medical attention. The manufacturer was not notified of the failure. The failure mileage was 40,000. The VIN was not available. Updated 01/12/16 updated 4/18/18

- Chicago, IL, USA

problem #3

Aug 262012

Santa Fe 4-cyl

  • 31,000 miles
First of all I know our 2011 Hyundai Santa Fe is not made in usa, it is a Korean 2.4 L, 7 seater bought in panama. I wrote to the Hyundai complaint website and they very politely answered that the car was a non-us model and they sent me a link to a website where I could file the complaint. I did it but I have not received an answer, yet. My first problem after the crash was the unavailability of parts for repairing the car. I filed a complaint with our local consumer authority here in panama. Our car was in the shop for more than 9 months, its running now but still some parts missing. The issue is that after getting the car back from the shop I received a call from our local Hyundai dealer (petroautos) telling me about the campaign of the faulty brake switch (just as in the us models) and that I had to take the car to the dealer. So I looked up in internet and I find several recalls related to the brakes. I took the car to the dealer and they changed the switch. So im wondering if this was related to the crash because I always had my doubts of what happened when I braked that day. Finally there was a crash and although I know this may only be for your information or files, and that you can't help me; please take this into account for your evaluations. Thanks.

- Panama, AA, USA

problem #2

Mar 102012

Santa Fe 6-cyl

  • 7,600 miles
Driving slowly in traffic down a hill my steering wheel, gear shift and brakes locked up. Immediately my generator light came on my dashboard. I managed to pull over and somehow get the car in park. I turned the car off and realized through my manual my generator light was on. I opened the hood and couldn't see anything. When turning the car back on the light went off and everything was fine. That Monday I took the car to my dealership where I bought it and they told me they checked everything. Put the car up to a computer, drove it around, test everything couldn't find anything. I haven't had a problem since but something had to occur for this to happen. I am please with my car otherwise. Just hope this never happens again. It couldn't be weather related because it was neither super warm or super cold it was approximately 50 degrees Fahrenheit. Fortunately I was stuck in traffic otherwise if I was driving the speed limit this could have ended up very badly possibly even fatal.

- Aliquippa, PA, USA

problem #1

Jun 262011

Santa Fe

  • 2,900 miles
On May 26th 2011 around 6:20 pm when I drove on a local down hill road which is about 400 yard long, at a speed about 20 mph, my car lost brake and power steering. I supposed to stop at a stop sign and make a left turn. When I pressed my brake pedal, my car can't stop and the pedal was very heavy, and I can't turn the steering wheel either. My car kept going straight. I kept stepping on the brake pedal very hard and my car finally stopped in the middle of street gradually. When I looked, I noticed check engine light and oil light were on. I then turn off my car and rest a while. I then turned my car back on and found check engine light and oil light went off and everything seemed back to normal. Worth to note that it was hot that day about 90 degree and I ride on brake slightly for about 300 yard on that down hill road before this incident happened. I was able to drive slowly back home that day and brought my car to the closest Hyundai dealer at 7:30 am the next morning. However the dealer was not able to reproduce the failure and found nothing. I then contacted Hyundai and Hyundai created a case number and suggested me go to the selling dealer. On June 7th, I brought my car to the selling dealer and they could not reproduce the failure either and asked me to come back to them when it happens again. However, it could be dangerous when my car loses brake again when I am driving. I am wondering if there is any other way to investigate root causes or stress my car to reproduce this issue.

- Winchester, MA, USA