10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
21,546 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Apr 122023

Santa Fe

  • miles
About this date had accidentair bags failed to go off for any off

- Kellogg, MN, USA

problem #6

Apr 162023

Santa Fe

  • miles
I pulled up into my grandma's driveway, put the car in park. The car continued moving forward and when I depressed the brake pedal, the car accelerated for some unknown reason. So I put both feet on the brake and it still continued to accelerate. My car crashed into my grandparents garage door, then into their car, then pushed their car into their washer and dryer, causing those appliances to push against the wall, breaking the structure, busting water lines, smashing the washer and causing damage.

- Shafter, CA, USA

problem #5

Nov 192019

Santa Fe

  • 49,000 miles
Passenger occupant detection system in 2011 Hyundai Santa Fe is malfunctioning/ broken. Only way to replace is by purchasing an entirely new seat, $4000, in order for the air bags to work properly. Vehicle has less than 50,000 miles on it. When I contacted Hyundai about the issue they were unhelpful and told me I should have purchased an extended warranty. Don't feel I should ever have to pay out of pocket for a faulty airbag sensor even if it is out of warranty. Not only that, but the fact that the entire seat has to be replaced because they don't sell the sensor any other way is robbery. Airbags should never have to be maintained or fixed on a vehicle when there is no fault by the owner. Especially only after 8 years and less than 50,000 miles.

- Mishawaka, IN, USA

problem #4

Oct 082015

Santa Fe 6-cyl

  • 40,000 miles
The contact owns a 2011 Hyundai Santa Fe. The contact stated that after depressing the brake pedal, the vehicle experienced a period of unintended acceleration. As a result, the contact crashed into a brick wall. Prior to the failure, the vehicle was repaired under NHTSA campaign number: 13V113000 (exterior lighting, service brakes, hydraulic). The vehicle was destroyed. A police report was filed. The contact sustained burns from the air bag and a neck injury which required medical attention. The manufacturer was not notified of the failure. The failure mileage was 40,000. The VIN was not available. Updated 01/12/16 updated 4/18/18

- Chicago, IL, USA

problem #3

Apr 112014

Santa Fe 6-cyl

  • Automatic transmission
  • 15,500 miles
The contact owns a 2011 Hyundai Santa Fe. When starting the vehicle, the air bag warning light flickered and remained illuminated. The vehicle was taken to the dealer where the wiring was reconnected, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 15,500. MA 10/15/2015 the consumer stated the passenger seat belt assembly was replaced. Updated 01/05/16.

- Staten Island, NY, USA

problem #2

Apr 042013

Santa Fe

  • 15,323 miles
Brought car in for service about problems with cruise control, airbag on passenger side, bad smudge mark on windshield on passenger side which dealer could not fix after several tries but never wrote up a service order. When car is set at 50mph and we are coming to a left turn I turn on left turn signal car lurches forward at very high speed.dealer claims because on incline, but I do it without turn signal does not speed up. Airbag passenger side intermittent dealer claims cannot find problem. Also white powder shows up on dashboard above glove compartment, we wipe it off comes back possiblyleak in airbag passenger side dealer claims not possible. Thought dealer should have fixed windshield under 5 yr warranty? also noticed 2014 Hyundai sport they scanned me into buying has problem with airbag passenger side off light stays on.

- Simi Valley, CA, USA

problem #1

Aug 262012

Santa Fe 4-cyl

  • 31,000 miles
First of all I know our 2011 Hyundai Santa Fe is not made in usa, it is a Korean 2.4 L, 7 seater bought in panama. I wrote to the Hyundai complaint website and they very politely answered that the car was a non-us model and they sent me a link to a website where I could file the complaint. I did it but I have not received an answer, yet. My first problem after the crash was the unavailability of parts for repairing the car. I filed a complaint with our local consumer authority here in panama. Our car was in the shop for more than 9 months, its running now but still some parts missing. The issue is that after getting the car back from the shop I received a call from our local Hyundai dealer (petroautos) telling me about the campaign of the faulty brake switch (just as in the us models) and that I had to take the car to the dealer. So I looked up in internet and I find several recalls related to the brakes. I took the car to the dealer and they changed the switch. So im wondering if this was related to the crash because I always had my doubts of what happened when I braked that day. Finally there was a crash and although I know this may only be for your information or files, and that you can't help me; please take this into account for your evaluations. Thanks.

- Panama, AA, USA