4.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,400 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Hyundai Santa Fe:

Unsubscribe any time. We don't sell/share your email.

problem #1

Aug 072017

Santa Fe

  • 21,400 miles
I received a recall from you regarding the secondary latch on the hood release. I called the dealer to arrange correction. Dealer rep said that parts on back order and I could be put on waiting list. I called Hyundai finance as the vehicle is leased and said can you do anything" they said to take vehicle to dealer and have latch inspected. I called dealer back and asked for an appointment. Today is August 7, they set an appointment for September 5. I said an inspection requiring 5 minutes takes a month? paperwork, rep said. My complaint is that you issued an important safety recall and mf. Has no parts? is sealer stalling" dealer name is johnson Hyundai in cary, North Carolina. Don't send recalls if the company won't co-operate!

- Fuquay Varina, NC, USA