10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
41,714 miles

About These NHTSA Complaints:

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problem #8

Sep 132021

Santa Fe

  • miles
Passenger airbag light flashes in the instrument panel, while passenger airbag indicator shows Off in amber color when a person is seated in the passenger seat.

- Tallahassee, FL, USA

problem #7

Mar 262021

Santa Fe 6-cyl

  • 85,400 miles
The contact owned a 2015 Hyundai Santa Fe. The contact stated while making a left turn at 5 mph, when another vehicle impacted the front passenger wheel. The contact stated no warning light was illuminated. No airbags deployed. The contact sustained a fractured left wrist and right shoulder sprain and did not seek medical attention at the moment. A police report was filed. The vehicle was drivable, the insurance company deemed the vehicle totaled. The vehicle was towed to impound lot. A dealer was not contacted. The manufacturer had not been informed of failure. The failure mileage was approximately 85,400.

- East Providence, RI, USA

problem #6

Dec 012019

Santa Fe

  • 35,960 miles
While exiting the highway at a rate of 20mph on a decline, we began to slide in the snow, as we slid I began pumping the brakes to slow us down but the hill made us gain speed even though the wheels were not spinning. After sliding down hill for close to 100 yards, we made impact with another vehicle driving through the intersection. The front of my vehicle made direct impact with the side of the minivan. Impact was hard enough for the front bumper of my vehicle to be completely ripped off, my radiator cracked, the minivan is totaled and all the airbags went off in the minivan, but my airbags never did resulting in my chipping my teeth on the steering wheel, aggravating a fractured wrist, hurting my ribs, as well as my passenger hitting their head hard enough to give them a physician diagnosed concussion putting them out of work for 2 days and giving her whiplash. We purchased the vehicle because of the safety standards and reputation of Hyundai with the plan to be having children, we are fortunate that we have not had children yet.

- Manchester, NH, USA

problem #5

May 262016

Santa Fe

  • 125,000 miles
Bought brad new 2015 Hyundai Santa Fe in 2015. Dealer sold me on safety. I think it was 8 to 10 airbags. Got in accident and not one deployed. Hit solid pole going about 35 to 40. Car totalled no airbags deployed. Made complaint to Hyundai and no response.

- Scituate, MA, USA

problem #4

Nov 172018

Santa Fe

  • 75,355 miles
Air bag warning light on dash stays lit. Car scanned at dealer. Shows air bag control module defective. Told air bags non functioning. Car is at dealer now. Other warning lights activated at same time (traction control and down hill brake). Car was being driven when error lights activated.waiting on call back from Hyundai.

- Crosby, TX, USA

problem #3

Nov 242015

Santa Fe 4-cyl

  • miles
The contact owned a 2015 Hyundai Santa Fe. While driving 35 mph, another vehicle crashed into the front passenger side of the contact's vehicle. The front passenger sustained eye injuries due to door fragments and gashes on the arm. The front passenger side door components were not structurally sound upon impact. The driver and front passenger sustained whiplash and back pains, which required medical attention. Only the curtain air bags deployed on both sides of the vehicle during the crash. A police report was filed. The vehicle was towed by the insurance company. The contact requested that the manufacturer diagnose the air bag failure, but the request was not heeded. The insurance company declared the vehicle destroyed. The failure mileage was not available.....updated 07/05/16

- Leesburg, FL, USA

problem #2

Jan 302016

Santa Fe

  • 12,000 miles
The contact owns a 2015 Hyundai Santa Fe. While the contact was driving approximately 5 mph merging into traffic, another vehicle traveling approximately 40 mph failed to stop. As a result, the other vehicle crashed into the contact's front and rear doors on the driver side. The contact's vehicle turned and came to a stop. The air bags failed to deploy. The driver received head and neck injuries, but did not require medical attention. The vehicle was driven home. A police report was filed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 12,000.

- Moore, OK, USA

problem #1

Jul 022015

Santa Fe 4-cyl

  • miles
Air bag did not deploy....updated 07/30/15 the insurance company declared the vehicle totaled. Updated 08/13/15

- Savannah, GA, USA