My ac unit will not function intermittently. About once or twice a week when turning it on it will blow hot air. I’ve taken it to both a local mechanic as well as the Hyundai dealership to have it checked out. In both cases the technician was unable to duplicate the issue. Sometimes when it is blowing hot air it will begin to work again after 20-30 minutes while driving. Other times after the vehicle is shut off for 10-15 minutes and restarted it will function normally. I’ve taken it back to the dealership during one of its hot air occurrences, left the vehicle running had the service manager observe the issue. He had the service tech take the vehicle inside to evaluate, the vehicle did not throw any codes, as they were going to run analysis it started working properly, thus they said the couldn’t duplicate the customer’s issue.
I believe this is an electrical issue. The dealership has not identified any similar issues in their data base with this vehicle/ model.
Unfortunately I believe I have a lemon but due to the age of the vehicle it no longer qualifies.
I’ve contacted Hyundai customer support twice and have not had any. After the first time I reconnected with them and found out they had the wrong info. I provided the correct contact info. I expressed my concerns and explained that I think I have a lemon as they have not been able to identify the issue nor do they have anything similar in their data base on how to address this problem.
I was told that it would be elevated to a national team as I was claiming that I have a lemon. That was a week ago and still I have not received any contact from this organization.
At this point I will never purchase another Hyundai or Kia vehicle. It is a shame to spend this amount of money and not be able to enjoy it, especially no ac in the dead of summer
My ac unit will not function intermittently. About once or twice a week when turning it on it will blow hot air. I’ve taken it to both a local mechanic as well as the Hyundai dealership to have it checked out. In both cases the technician was unable to duplicate the issue. Sometimes when it is blowing hot air it will begin to work again after 20-30 minutes while driving. Other times after the vehicle is shut off for 10-15 minutes and restarted it will function normally. I’ve taken it back to the dealership during one of its hot air occurrences, left the vehicle running had the service manager observe the issue. He had the service tech take the vehicle inside to evaluate, the vehicle did not throw any codes, as they were going to run analysis it started working properly, thus they said the couldn’t duplicate the customer’s issue.
I believe this is an electrical issue. The dealership has not identified any similar issues in their data base with this vehicle/ model.
Unfortunately I believe I have a lemon but due to the age of the vehicle it no longer qualifies.
I’ve contacted Hyundai customer support twice and have not had any. After the first time I reconnected with them and found out they had the wrong info. I provided the correct contact info. I expressed my concerns and explained that I think I have a lemon as they have not been able to identify the issue nor do they have anything similar in their data base on how to address this problem.
I was told that it would be elevated to a national team as I was claiming that I have a lemon. That was a week ago and still I have not received any contact from this organization.
At this point I will never purchase another Hyundai or Kia vehicle. It is a shame to spend this amount of money and not be able to enjoy it, especially no ac in the dead of summer
- Michael L., New Franklin, US