8.1

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,600 miles

About These NHTSA Complaints:

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problem #5

Jan 282023

Santa Fe

  • miles
Moon roof suddenly shattered while on the highway, no other vehicles around, nothing was thrown or anything object found to hit the car, glass was thrown in vehicle, Had to slow down due to wind entering car, dealer was called and he declined to repair, said it was an insurance problem, adjuster will be out to inspect damage, there was no warning, only a loud boom then strong outside wind, until I slowed down and pulled over.

- Las Cruces , NM, USA

problem #4

Aug 272022

Santa Fe

  • miles
The very front glass portion of the sun roof suddenly shattered. I have years of aviation experiences involving inspecting of crash damaged parts and sudden failures. This glass shows no signs of any external damage from a strike of a foreign object. It appears to be a manufactured discrepancy or a stress issues. I have enclosed some pictures of the discrepancy glass. I reported the issue to Automation Hynduia in Corpus Christi, Texas. They said it-€™s a common issue that falls on the owner. The warranty does not cover this issue, I also paid several thousand dollars for a extended warranty besides my new auto insurance. This is definitely a safety issue that should be addressed by the auto manufacturer. I appreciate your help in making these people accountable for this poor design that involves safety. I taped the glass to profit from the weather. Thank You

- Corpus Christi, TX, USA

problem #3

Mar 302022

Santa Fe

  • miles
While driving down the freeway, the sunroof of my vehicle exploded. This was not caused by a foreign object, there was nothing on or near my car at the time of the incident, and upon pulling off of the roadway I was able to confirm that no foreign object had entered the vehicle. It was an explosion sound accompanied by glass falling into the vehicle, a large hole in the sunroof, and the glass on the edge of the hole appearing in an upward direction as though the force of the explosion came from inside the vehicle. The vehicle was being operated in a normal manner at the time of the incident, there was nothing to indicate any potential issue with the vehicle. The hazards associated with this incident include the potential for loss of vehicle control following the loud and unexpected explosion and the potential for injury from falling glass. The vehicle was taken directly to the Hyundai dealership where it was purchased, where service staff confirmed the upward appearance of the glass and stated that the repairs would be covered by the vehicle warranty.

- Burien, WA, USA

problem #2

Aug 072021

Santa Fe

  • 15,000 miles
The contact owns a 2020 Hyundai Santa Fe. The contact stated while driving 70 MPH, the contact heard a loud explosion. The contact felt the wind coming from the sunroof. The contact pulled over to the side of the road and saw that the glass sunroof had exploded and shattered. The contact stated that no object had struck the sunroof to cause it to explode. The contact was able to continue driving to her destination. The contact took the vehicle to a local dealer to have the vehicle inspected however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.

- Farmington Hill, MI, USA

problem #1

May 302020

Santa Fe 4-cyl

  • 8,000 miles
Sunroof exploded while traveling on the highway.

- Melbourne, FL, USA