The shocks and suspension in my car are almost nonexistent causing multiple almost car accidents

- West Valley City, UT, USA

The contact owns a 2004 Hyundai Sonata. The contact stated that while performing a 4-wheel alignment, the independent mechanic informed her that he was unable to complete the alignment successfully because the sub frame was severely corroded. Additionally, the contact stated that while driving 35 MPH, she heard and abnormal sound coming from the sub frame and the vehicle started shuddering. The contact stated that she almost lost control of the vehicle. The contact was able to veer to the side of the road. The vehicle was towed to an unknown dealer who informed the contact that she needed to pay for the repair because the VIN was not included in NHTSA Campaign Number: 09V124000 (Suspension) or TSB Number: 12-01-029. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was 310,000.

- Fredericksburg, VA, USA

The contact owns a 2004 Hyundai Sonata. The contact stated upon taking the vehicle to an independent mechanic, she was informed that the subframe was severely corroded. The independent mechanic informed the contact that the failure was associated with NHTSA Campaign Number: 09V124000 (Suspension) however, the VIN was not included. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 148,000.

- Hightstown, NJ, USA

The contact owns a 2004 Hyundai Sonata. The contact stated that while driving the vehicle, she noticed that her brakes were failing. The contact stated that she drove her vehicle to an independent mechanic who attempted to replace the brakes however, the mechanic informed her that her vehicle had a lot of corrosion on the brakes, and underneath the vehicle, which caused the brakes to fail. The contact stated that the mechanic did fabrication and installation of the brake line. The contact stated that she then took her vehicle to be inspected and was informed that the corrosion on the vehicle was too severe and the vehicle would not pass State Inspection. The vehicle was taken to the dealer and the contact was informed that the VIN was not included in NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 122,000

- Franklin Square, NY, USA

I entered my VIN number on the has buddy app and it says that I have a recall for suspension but called a dealer and they said that it doesn't. something is wrong with the wiring too because my doors lock at random times my seat goes forward and back randomly my speakers don't work. When I hit a bump jt feels like my tires are gonna fall off

- Maysville, KY, USA

There is a recall on 2004 Hyundai Sonata for bad subframes that has been an ongoing issue since at least 2001. The subframes rust and rot out! my 2004 Sonata has only 84K original miles and I recently took the car to a mechanic to replace a control arm and I was told that the repair could not be performed due to a rotted subframe! I called Hyundai motors of America and spoke with Consumer Affairs. I was told that according to the VIN number on my car that the recall was not on my car! there is a known issue and recall for the very same issue that I am having. How can they tell me that the recall is not applicable ? there probably has been thousands of 2001-2004 Sonata's that have had the subfram replaced under this recall.. I dont understand why Hyundai would not acknowledge the issue and cover it under the recall.. this car has 84660 miles and the car is otherwise mint ! not a speck of rust on the original body!

- West Warwick, RI, USA

The contact owns a 2004 Hyundai Sonata. The contact stated that he recently purchased the vehicle used in 07 of 2020. The contact inspected underneath the vehicle and saw rusted holes and corrosion in the sub frame. The contact researched and saw numerous incidences of the same issue in that model vehicle. The dealer (D'arcy Hyundai 2521 w jefferson St, joliet, il 60435 (815) 725-5200) said there was nothing they could do. Due to the aging of the vehicle, mileage and an expired warranty. The dealer advised him not to fix the sub frame. The manufacturer gave a case number to the contact and referred him to the dealer. The vehicle was currently at the dealer still unrepaired. The failure mileage was 94,727.

- Braidwood, IL, USA

I was driving my car when I started hearing noises and the car started steering to the right. When I got my car home, I discovered that the front suspension cross member subframe had come loose because the bolts had completely rusted out and the cross member had rusted. I discovered that my vehicle had a recall #XG350 in July 2009. I purchased my Hyundai in the fall of 2009, but did not receive any recall notice. Is my Hyundai still eligible for recall repair" we like our Hyundai and it has been one of the best cars we have owned. The body and motor are still in good shape. What do I do next"

- Hurley, VA, USA

The contact owns a 2004 Hyundai Sonata. The contact stated that while having a routine check at an independent mechanic, the mechanic noticed the front sub frame was severely corroded and needed to be replaced. The vehicle was not repaired. The dealer superior Hyundai North 5665 dixie hwy, fairfield, oh 45014 (513) 870-9800, was contacted and informed of the issue. The contact was informed that the VIN was not subjected to a recall. The contact referenced NHTSA campaign number: 09V124000 suspension as a possible solution to the failure. The manufacturer was contacted and informed of the failure. The failure mileage was 101,000.

- Fair Filed, OH, USA

The contact owns a 2004 Hyundai Sonata. The contact stated that the steering wheel had to be slightly turned to the left in order for the vehicle to drive straight. The contact referenced NHTSA campaign number: 09V124000 (suspension). The vehicle was taken to an independent mechanic where the contact was informed that the A-rod was rusted. The vehicle was not repaired. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in any open recalls. The failure mileage was approximately 200,000.

- Overland Park, KS, USA

Suspension: I have changed both lower control arms and now my struts and shocks are out I called and have been told my VIN number is not part of the recall but I dont understand how that is when I have a 2004 Sonata and that is the car part of the recall

- Bisbee, AZ, USA

Severe subframe corrosion found during inspection of car that was originally from Illinois.

- Naples, FL, USA

I have a 04 Hyundai Sonata which was recalled for the subframe rot and the dealership says it doesnt come up with my VIN but iv had to replace 2 tired and a tie rod and the sub frame is getting worse causing more damage my car pulls bangs and one day my whole suspension will detach and how is it not under the recall I have a house and two children and can not afford a new car so please help me understand

- Woonsocket, RI, USA

The contact owns a 2004 Hyundai Sonata. The contact noticed that the subframe was rusted, which caused the front driver and passenger tires to detach. The vehicle was taken to reliable Hyundai (438 S ingram mill rd, springfield, mo 65802) where they informed the contact the vehicle was too old and unable to be repaired. The front tires were replaced; however, the subframe remained rusted. The tires needed to be replaced four times. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 09V124000 (suspension). The approximate failure mileage was 207,000.

- Springfield, MO, USA

Sub frame on front passenger rusted and corroded. Caused damange to cv axle on same side. Caused alignment issues on front end. Causes tires to wear quickly, within a week. Anti theft system locks the car while driving and causes alarm to sound while driving and must open other doors and stop driving to stop the alarm from going off, headlights and dash lights and tail lights come on when brake is pressed and go off when brake is released but this problem only happens when headlights are not in use

- Springfield, MO, USA

The contact owns a 2004 Hyundai Sonata. While the vehicle was undergoing routine maintenance due to steering issues and front end noise an independent mechanic diagnosed that there was extensive rust and corrosion concerning the front cradle frame near the front passenger side tire and near the concentrix brake adjustment for both rear tires pertaining to the subframe. The independent mechanic advised the contact to contact the local dealer for the manufacturer for a recommendation.dealer recommends the entire cradle be replaced as it will not last much longer and can be dangerous to drive as it is almost rusted through and the rear brakes cannot be adjusted due to rust. There is a recall 09V124000 for this for cars from the rustbelt states but I am in tn and it is not covered. I am in the mountains of North East tn and it should be covered as we also get snow and they salt the roads. This car is dangerous to drive in its present condition and Hyundai needs to have this fixed as obviously from the complaints there is lots of this. Mfg in Sept of 2003 so it is within the time frame

- Bristol, TN, USA

The contact owns a 2004 Hyundai Sonata. While the vehicle was undergoing routine maintenance, an independent mechanic diagnosed that there was extensive rust and corrosion concerning the front frame, rear frame, near the front passenger side tire, and near the front rear tire tie rods pertaining to the subframe. The independent mechanic advised the contact to call the manufacturer for a recommendation. The manufacturer had key Hyundai of salem (470 S broadway, salem, nh 03079, (603) 841-3099) schedule an appointment on August 28, 2018 to diagnose and repair the vehicle. The contact was not included in NHTSA action number: EA08016 (suspension, structure) and NHTSA campaign number: 09V124000 (suspension). The manufacturer provided no remedy and advised that the dealer repair the vehicle. The failure mileage was not available.

- North Andover, MA, USA

The contact owns a 2004 Hyundai Sonata. While driving 30 mph, the vehicle began to wobble violently and an abnormal squealing sound was heard. There were no warning indicators illuminated. The contact lost control of the vehicle as it came to a stop by the curb. The vehicle was driven to the contact's residence. The contact called inver grove Hyundai at (888) 706-5928 (located at 1290 50th St E, inver grove heights, mn 55077), but no assistance was provided. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and no assistance was provided. The failure mileage was 175,000.

- St. Paul, MN, USA

There is a recall on the 2004 Hyundai Sonata NHTSA vehicle safety recalls recall number 09V124000 but, Hyundai says my car miss by 2 weeks cut off is Nov. 20 2003, my vehicle date is Dec. 19 2003

- Pittsburgh, PA, USA

My car has failed the state safety inspection due to a rusted sub-frame. Hyundai has recalled may of these cars (same year, make and model) due to this issue yet refuses to cover mine as they say it was not part of the recall. It has the same exact issue as those that were recalled. I have tried twice unsuccessfully to have them correct this safety issue. There are 2 case numbers, 11190286 & 100927.

- Warwick, RI, USA