10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
13,245 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #15

Oct 102023

Sonata

  • miles
1) I purchased 2017 Hyundai Sonata Hybrid new. Now for 2nd time, trunk latch won't open trunk. 1st time i paid for a new park on the trunk. Now again, trunk won't open. Dealer states they have to replace rear bumper antenna. 2) Airbag light came on on the dash, and remains on when I start car. Dealer stated it is the driver seatbelt light. I Never had an accident with this vehicle and air bag(s) have never inflated. Dealer stated they will have to replace driver airbag which will cost me $1,436.35. I don't know why I have to pay for a new driver airbag when I bought the car new and never had an accident with the car.

- Highlands Ranch, CO, USA

problem #14

Sep 072023

Sonata

  • 38,000 miles
The contact owns a 2017 Hyundai Sonata. The contact stated that the air bag warning light was illuminated. The contact stated that he was concerned for his safety while operating the vehicle. An undisclosed dealer was notified of the failure and the contact was informed that the vehicle was not covered under warranty and the contact was advised take the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

- Williamsburg, IA, USA

problem #13

Jan 082023

Sonata

  • miles
The car was involved in a front end collision going about 35 mph. The Collison was enough to bust the radiator and likely total the car. The entire front end is heavily damaged. There was a driver and front seat passenger in the vehicle at the time of Collision. The seat belts did not lock nor did any airbag deploy.

- Eastman, GA, USA

problem #12

Oct 112022

Sonata

  • miles
Airbags did not deploy when involved in a 30mph front end collision. Driver sustained injuries from seatbelt and whiplash.

- Knoxville, TN, USA

problem #11

Sep 052022

Sonata

  • miles
The Abs brakes and traction control go in and out and affects the brakes while driving, I know there been reports of fire but for some reason my car is not in the recall, same thing with the air bags lights come on showing faulty air bags and on scanner tools but not recalled even though Hyundai knows about these issues. Now for engine I went to have my engine looked at 2 times for oil consumption and all they did was a combustion chamber cleaning twice which both failed in less the 8100 miles so when I took it back for another oil consumption test for the 3rd time today, the engine light came on, it started knocking, lost power and riding rough. Well, they did an engine scanner test and suspect faulty rings allowing oil into the combustion chamber and fouling my new sparks plugs that was installed less then 10000 miles ago, now they tell me I need a new engine and refuse to replace it for free even though they said they fixed the problem before with the engine cleaning now the same part is the problem and now, I am without a car to drive! They tell me I can lose power while driving which could lead to a car accident.

- Saint Johns, FL, USA

problem #10

Aug 152022

Sonata

  • miles
Airbag warning light activated on vehicle on or around August 15th of this year. Vehicle was in normal operating condition, and had not been involved in any accident. Vehicle was taken to Hyundai dealer for service. Dealer diagnosed issue as failed driver's side airbag. Airbag replacement was required at owner expense, not covered under manufacturer warranty (as confirmed with the manufacturer). I am concerned as consumer that the standard safety equipment of the vehicle failed under normal operating conditions, requiring expensive repair in order for consumer to restore safety of the driver. Vehicle has been repaired at dealership and can be made available for inspection if desired.

- Urbandale, IA, USA

problem #9

Oct 102021

Sonata

  • miles
Air bag and antilock brake lights came on. First dealer replaced the air bag control module. Secondary issue then identified a defective air bag. Both have not been replaced. I asked for the old parts and was told I could not have them. They were sent back to be rebuilt.

- Salem, IN, USA

problem #8

Oct 102021

Sonata

  • miles
Air bag and traction warning lights came on at the same time. Dealer scanned and said the air bag control module was defective. After replacing the module the dealer informs me that the passengers front air bag is defective. Failure of these parts would cause the air bags to not deploy in an accident. The car is still at the dealer at this time.

- Salem, IN, USA

problem #7

Jul 012021

Sonata

  • miles
I went to my dealer today and they reported that My car in fact did not have a safety recall set for my car. therefore there were no repairs to list or update..I attached the supporting document that my dealership printed out for me today..

- Philadelphia, PA, USA

problem #6

Oct 092020

Sonata

  • miles
The air bag control module is defective and need to be replaced. This marks several times I've had problems with this vehicle.

- Clover, SC, USA

problem #5

Sep 092020

Sonata

  • 20,000 miles
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 20 mph, another vehicle made an illegal-U turn and crashed into the driver side. The rear driver seat air bag deployed partially but no other air bags deployed. The contact and her husband sustained whiplash but no medical attention was sought. In addition, the contacts daughter who was seated in the rear of the vehicle and was not wearing a seat belt mentioned encountering with air bag debris. The contact had underlying respiratory conditions and due to the debris intends to visit a doctor. A police report was filed. The vehicle was towed by the police to a lot where geico inspected the failure but further information was provided. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.

- Margate, FL, USA

problem #4

Jun 102019

Sonata

  • 67,879 miles
The contact owns a 2017 Hyundai Sonata. While driving approximately 55 mph, the air bag warning indicator began to flash and remained lit. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The dealer and manufacturer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 67,879.

- Atwood, TN, USA

problem #3

Jan 022019

Sonata

  • 32,000 miles
Passenger side airbag cover popped off.

- Virginia Beach, VA, USA

problem #2

Mar 032019

Sonata

  • 12,800 miles
I was in a collision in which I was going 10 mph and the other car was going 45 mph on a divided highway intersection. My airbags deployed. However, when the driver's steering wheel airbag deployed it shot the Hyundai logo from the steering wheel into my arm at 200 mph. The only injury that I sustained was from the "H" logo that was propelled into my right forearm; I sustained a deep bone bruise/minor impact fracture. When I reported this to Hyundai they investigated and determined that the airbags deployed properly and that I should expect the logo to be shot from the steering wheel along with the airbag. However, I also own a 2011 Hyundai and the steering wheel does not have a separate logo but an imprinted "H". I don't think that when an airbag deploys it should shoot anything except for the airbag. The logo hit my arm but if it hit my eye I would have lost my eye. If it hit my throat it could have collapsed my airway. Airbags are supposed to protect you and not cause injury. I don't understand why I should have anticipated that this piece would become a projectile in an accident, or why its acceptable.

- Orlando, FL, USA

problem #1

Jul 282018

Sonata

  • 28,000 miles
I tapped a car in front of me going less than 5 mph, not even a scratch on either car, but the steering wheel & the driver airbag deployed, causing cuts, bruises, & scrapes. The officer, the emt, as well as the other driver have no idea why they would go off in such a slow, light tap. The damage to me, as well as the inconvenience is disturbing.

- Ellenwood, GA, USA