10.0

really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
28,077 miles

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« Read the previous 20 complaints

problem #133

Dec 012021

Tucson

  • 68,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that while driving at various speeds, the front driver-€™s, front passenger-€™s, and rear driver-€™s side windows would independently lower without warning. The contact stated that each window regulators had gradually failed over time. The contact then stated that while driving at approximately 65 MPH, the passenger-€™s side front window shattered into tiny pieces and fell inside the vehicle. The contact was able to drive the vehicle home and had an independent mechanic come to her home to replace the front passenger-€™s side window. In addition, the contact stated that the rear passenger-€™s side door would fail to open from both inside and outside the vehicle. The contact had yet to notify either the dealer or the manufacturer of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 68,000.

- Hendersonville, TN, USA

problem #132

Apr 272021

Tucson

  • 37,861 miles
The contact owns a 2016 Hyundai Tucson. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic who diagnosed that the starter had failed and needed to be replaced. The starter was replaced. The independent mechanic also informed the contact that the brake pedal needed to be replaced, and the rear trailing arm was corroded and could fracture while driving. There were no warning lights illuminated. The independent mechanic stated that the suspension front spring and coil spring could damage the tire overtime. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic). The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 37,861.

- Kittery, ME, USA

problem #131

Dec 312021

Tucson

  • miles
The car vibrates, shakes, when stopped; hesitates, shakes, vibrates on accelerating from stopping, in traffic at stoplights. Incident becomes unsafe in traffic, etc. Reported to Dealer (Horne Hyundai, Mesa, AZ, 85120) and took car in for troubleshooting, diagnostics, or repair(s); twice, 1 st on Jan. 19, 2022, Dealer duplicated the same problem; Dealer technician performed 7 Type Judder Test, Vehicle Failed. Performed Transmission (TCU) update, Vehicle Passed, performed test drive, vehicle passed. Dealer acknowledged the same issue with vehicle; however reported to customer that it passed the Judder Test. Vehicle released to customer, no further testing or logic improvement. Customer drove vehicle home and incident occured again, less than 24 hrs from Dealer troubleshooting the incident. Customer returned vehicle to Dealer on Jan. 31, 2022; with the same issue; vibrating, hesitating, when stopping, and accelerating at stop lights, etc. Safety Issue in traffic. Dealer acknowledged the same issue again. Dealer technician again performed 7 Type Judder test. Judder detected. Performed Dual Clutch Transmission Detection and TCU Software updates, proceeded to test for Judder, Vehicle Passed. Returned vehicle to customer. Customer conferred with Dealer Service Manager about the vehicle issues, and was unable to resolve any further testing or next logical repair issues. Dealer suggested the customer contact the Manufacturer for further issues; unable to satisfy customer complaints of this issue and documented issues with previous recall of 41,000 Hyundai Tucson DCT issues and problems. Dealer could not reconcile with customer on why this VIN number was not included in the recall #149 for Hyundai Tucson vehicles; suggesting we report to NHTSA for the safety issue. This DCT issue is recurring with recurring "reprogramming by the Dealer(s) never really repairing anything, just software updates. Invoices 358494 (2) Horne Hyundai, Apache Junction, AZ 85120

- Mesa, AZ, USA

problem #130

Sep 302021

Tucson

  • miles
electrical issues and/or hardware issues with rear windows. understand the issue to be electrical motor and/or window regulator. One window fixed but other to be repaired. in driving, window starts to sag and persons outside the vehicle have attempted to gain entrance through the sagging window. for the repaired window, the dealer inspected and was to repair except the price seemed too high and was only for the window regulator. taken to a glass/auto body shop who indicated both motor and regulator needed to be replaced and charged what the dealer was going to charge for only the replacement of the regulator. the within days after one window fixed, the other window refused to close all the way and the issue of someone trying to gain entrance occurred.

- Honolulu, HI, USA

problem #129

Jun 252021

Tucson

  • miles
Sensor default, ABS on dashboard, acceleration on dashboard, oil lights default on dashboard, electrical problems, and radio default. My vehicle is still under warranty however im trying to figure out will warranty cover for all of the problems within my vehicle.

- Oberlin , LA, USA

problem #128

Jun 012021

Tucson

  • miles
My back door on the driver's side does not open from the inside or out. I had the same issue with my driver's door but would open from the outside. I went to the dealership and replaced the door latch assembly. I am not under warranty, so it cost me alot to get fixed. Just one month later the backdoor stopped working completely. I got a letter in the mail form Hyundai saying this is a known issue and if your warranty has expired they'll fix it at no cost, that doesn't help me at all. This is a safety issue and needs to be a recall. I am worried the other doors will stop working. It is not affordable to get fixed.

- Des Moines, IA, USA

problem #127

Nov 082021

Tucson

  • miles
While I was driving on the highway my check engine light started blinking. I immediately pulled off on the next exit 1/4 mile from when the light started blinking. After stopping completely off the exit the engine stalled and both the oil light and battery light popped on. I was not able to accelerate or drive it from there. An independent mechanic who towed it to their shop said there was no oil in the engine. This is impossible because I had plenty of time left before the next oil change. A week prior to this incident we took the car to the Hyundai dealership to fix a recall problem. There was no indication anything was wrong with the engine or car at the time they fixed the recall issue. Somehow the oil in the engine disappeared and there was no indication from any low oil lights, engine lights, or any other notification that there was an issue. It currently has been towed to the Hyundai dealership and awaiting their diagnostic and solution. A claim has been opened with Hyundai corporate since there is a recall opened for 2016 Hyundai Tuscons.

- Carmel, NY, USA

problem #126

Jun 022021

Tucson

  • miles
1) Front right driver headlight warning message, keeps illuminating. Mechanic, noticed wires are burning inside compartment. Safety issue burning wires may cause entire electrical system to burn out causing a fire and not having headlights. Vehicle being serviced 10/29/21 2) Driver Brake light message illuminated, replaced light 2 mo ago, as of today 10-28-21, brake light out again. Vehicle being serviced 10/29/21 3) Purchased vehicle 3/21. Vehicle will not accelerate, it will jerk causing a slow start, safety issue. Vehicle taken to mechanic covered thru warranty, he stated vehicle drove ok, still having same problem since 3/21

- Nuevo, CA, USA

problem #125

Oct 252021

Tucson

  • miles
Major electrical components associated with the vehicle malfunctioned including speedomoter, tachometer, deactivation of airbags and inability to indicate which gear the vehicle was in. Situation was remedied with the replacement of a secondary vacuum pump. Water entry into the pump is cause of issue to major electronic components.

- New Bedford, MA, USA

problem #124

May 142021

Tucson

  • miles
I'm mid may-end of may I took it in to Fort mill Hyundai the first time because it was starting to crank hard, sounded funny and my dashboard lights would come on saying I needed oil and there was an engine issue. When I idled too long the car would just die, I'd have to shift into park actually turn the car off and let it sit 1-3 mins turn it back on and all the lights would be off and it would drive like it did before it died, loud. They did testing on it and said these repairs (crankshaft sensor, spark plugs and I think an oil change) should fix it. This was less than a month after my previous oil change. Got the car back 3-4 days later and it sounded better but I still felt like it didn't drive and smooth as it should. 2-3 weeks goes by and my oil light again comes on only with sharp turns. The car over the next couple of days would do the loud cranking noise, didn't drive well over 60 and the engine light came on and gauges would go down but would be fine again once the car was turned off for a couple min like 5. I set up an appt to hVe them look it over again because of the lights coming back on. Not even 2 days later twice going to and from work it completely died out on me (like the first time) but this time it would turn over once it was out in park and turned off correctly. First time I was in the middle of traffic at a red light waited 10 mins multiple times trying to turn the car on to move to the side and it wouldn't. I let it sit for 5 mins without trying to turn it on and it started the gauges didn't work and it was VERY loud stuck in like first gear wouldn't go above 20 mph. Pulled into a neighborhood turned it off to let it cool off again thinking it was over heating. It would crank but again lights still all on and the gear gauge didn't work (down at 0 liek the car was off). I waiting like 20 mins it still had the lights on but the gauges worked, when I tried to drive home it wouldn't go about 45mph or out of 2nd gear.

- Rock Hill, SC, USA

problem #123

Aug 182021

Tucson

  • 71,000 miles
The contact owns a 2016 Hyundai Tucson. The contact stated while driving 35 MPH, the TPMS warning light illuminated. The contact was able to drive to her destination. The contact stated that currently there were multiple warning lights illuminated. The contact was unable to start the vehicle or shift out of the park. The contact took the vehicle to the local dealer who was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 71,000.

- New Windsor, NY, USA

problem #122

Aug 022021

Tucson

  • 69,000 miles
The contact owns a 2016 Hyundai Tucson. The contact's husband stated that while coming out of a complete stop, the vehicle would jerk and not upshift properly. The contact stated that no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA campaign number: 16V628000 (Power Train, Electrical System) however, the VIN was not included. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure. The manufacturer agreed to cover 75% of the costs of the repair. The failure mileage was approximately 69,000.

- Montevallo, AL, USA

problem #121

Jul 182021

Tucson

  • miles
Financed the vehicle in July of 2019. After about 6 months of having the vehicle the right back brake light stopped working. Light bulb, socket, and fuses were changed but theres still an issue. I also noticed that I was having a problem with acceleration. Just recently I was on the highway on my way to work, as I was trying to accelerate my speed was going down, my vehicle basically wouldn't move. It started making this awful loud almost whistling sound. I thought I was going to die. I havent used my vehicle since. The vehicle also still has the same inspection sticker on it from the dealership. I have been unable to pass state inspection due to these ongoing issues.

- Seabrook, NH, USA

problem #120

Apr 222021

Tucson

  • miles
My transmission gears shift keeps on sticking in the park position and also I-€™ve been having to replace my left side parking lights I believe it-€™s an electric problem or fuse and the dealership seems to can-€™t fixed this issue with my vehicle each time I take it there

- Jamaica , NY, USA

problem #119

Jul 182021

Tucson

  • miles
All dashboard lights turned on and speedometer stopped working while driving. Vehicle accelerated and braked without driver input.

- Darien , WI, USA

problem #118

Jul 182021

Tucson

  • miles
The left passenger door wont open from inside and outside. I have a child that is still in a car seat and this is a huge safety issue. I have to make sure he sits on the right side so I can open the door if there became an emergency.

- Beaverton, OR, USA

problem #117

Jun 082021

Tucson

  • miles
Left turn signal glitches and indicates right turn signal instead of left, like prompted. Driver window does not roll down or up. completely locked and does not respond to the switch

- Winnie, TX, USA

problem #116

Oct 152020

Tucson

  • miles
Had to replace 2 door latches on passenger side in 2020. 3 months later the rear passenger on driver side is also defective. Can't open door from inside OR outside. This is a major safety issue. 3 out of 4 door latches failed.

- Sainte-Catherine, VT, USA

problem #115

May 082021

Tucson

  • 22,651 miles
While stopped, , with car powered both on and off, rear left door lock mechanism working but door will not open from the inside or the outside.

- Salem, MA, USA

problem #114

Mar 012021

Tucson

  • miles
Just short of 63,000 miles, my key fob quit unlocking the front driver's door in it's normal sequence. I have to keep pressing "unlock" several times until the lock opens. The other doors seem responsive at this time. There have been times I have had to use the key. The safety of being able to quickly unlock my doors when approaching my car in my carport or in a public space is compromised. I did an online search and found many people complaining of the same or very similar circumstances on the identical make and model Hyundai. It seems to be associated with the actuator. I have not taken my car to the shop yet, but wanted to add my experience to your database. Apparently, this is a known issue by Hyundai according to people writing about it on a popular automotive website and I am hoping that attention brought to this flaw will trigger a recall. I am fearful that the problem will spread to other doors or that I may be prevented from exiting my driver door when I need to get out of the car.

- Baltimore, MD, USA

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