10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
9,950 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #5

Dec 092018

Tucson

  • 10,600 miles
Panoramic sunroof unexpectedly exploded, without any external (or internal) cause while driving on interstate 635. Fortunately, it was closed, so no glass penetrated the interior of the car.

- Mesquite, TX, USA

problem #4

Sep 012018

Tucson

  • 18,000 miles
Since shortly after purchase, the vehicle's backup camera has experienced blacking out after the initialization blackout with regular frequency. When putting the car in reverse the screen initially shows a black screen until the camera intializes. Then the picture of behind the vehicle shows, followed by the backup guide lines. With the vehicle in motion in reverese the camera will again periodically turn black obstructing the view of the driver. The vehcile has been brought in multiple times for repair but the service departemnt frequently says they cannot replicate the issue. After getting Hyundai North America involved the service department took it in again. This time we were able to replicate the issue. The rear camera was replaced but this did not resolve the concern. Upon return to the service department including an open ticket with Hyundai's technical service line, the service department thought they had replicated the issue but only saw the initialization black out at which point they claimed this is as "works as designed". this was not the issue, the issue is once the system has loaded and the vehicle is in motion it blacks out causing a safety issue when backing out onto streets and in busy parking lots.

- Framinghsm, MA, USA

problem #3

Mar 092017

Tucson

  • 21,000 miles
The vehicle failed to accelerate on a circle causing me and another vehicle to collide. I have taken the car into the shop on numerous occasions the first time at 150 miles on the odometer and continuing for over a year, each time the dealership insists that no problem exists or existed, neither Hyundai nor the dealership will acknowledge that there is an inherent safety issue with this 7 speed transmission, this vehicle decelerates, hesitates from a stop and does not always handle in a safe manner. I am extremely careful and cognizant of these issues when I am driving always taking extra precautions however, in this instance that slight hesitation in acceleration was enough to produce severe damage to my vehicle, substantial monetary loss and injury.

- Wall Township, NJ, USA

problem #2

Jan 252018

Tucson

  • 150 miles
Headlights project a weird dark shadow on both sides and it makes it very difficult to see in front of me just off center on both sides. This is a very dangerous situation to not feel safe enough to see the road ahead of

- Scottsdale, AZ, USA

problem #1

Apr 042017

Tucson

  • miles
The rear hatch glass has a destination line about 2 inches down from the top of glass that runs the full width of the glass. The dealership has replaced it 2 times and all have the same defect. After the second glass replaced I took it to a glass shop. They verified it has defect line in glass. Defect present at all times.

- Haven, KS, USA