Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    SUSPENSION

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158626

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Customer may report a knocking noise when driving over bumps.

      More Information »

    • TSB #JTB00674NAS2

      NHTSA ID #10158614

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).

      More Information »

    • TSB #JTB00674NAS1

      NHTSA ID #10155310

      • Date Announced: FEBRUARY 08 2019
      • Additional Info: How to Fix

      Summary: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).

      More Information »

    • TSB #SSM74164

      NHTSA ID #10152709

      • Date Announced: NOVEMBER 16 2018
      • Additional Info: How to Fix

      Summary: Jaguar I-PACE front suspension noise on Air Active derivative (Air spring and active damper) when driving over speed bumps.

      More Information »

    SUSPENSION:FRONT

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158626

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Customer may report a knocking noise when driving over bumps.

      More Information »

    • TSB #JTB00674NAS2

      NHTSA ID #10158614

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: A knocking noise may be heard from the front suspension when driving over bumps at speeds between 13 km/h (8 mph) and 32 km/h (20 mph).

      More Information »

    BRAKES (PWS)

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163754

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: A customer may report there is a noise at low speeds while braking.

      More Information »

    • TSB #SSM74070 Attachm

      NHTSA ID #10148522

      • Date Announced: SEPTEMBER 06 2018
      • Additional Info: How to Fix

      Summary: Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.

      More Information »

    • TSB #SSM74070

      NHTSA ID #10148521

      • Date Announced: SEPTEMBER 06 2018
      • Additional Info: How to Fix

      Summary: Issue: Some customers may report a higher than expected level of hydraulic actuation system noise during brake applications. No DTCs or warning messages are present on the instrument panel and the vehicle is otherwise behaving as expected.

      More Information »

    SERVICE BRAKES, AIR

    • TSB #SSM74567

      NHTSA ID #10167316

      • Date Announced: OCTOBER 08 2019
      • Additional Info: How to Fix

      Summary: EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not availa

      More Information »

    PARKING BRAKE

    • TSB #SSM74567Att

      NHTSA ID #10167317

      • Date Announced: OCTOBER 08 2019
      • Additional Info: How to Fix

      Summary: EPB (Emergency Park Brake) is applied and will not release. The EPB applied light is not on. The ABS (Anti-lock braking system), DSC (Dynamic stability Control) and brake warning lights are on. The "Autonomous Emergency Braking not availa

      More Information »

    ENGINE (PWS)

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163752

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Customer states the vehicle will not start

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164938

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer experiences judder with Restricted Performance message.

      More Information »

    ENGINE AND ENGINE COOLING

    • TSB #SFCC_OCT19_35

      NHTSA ID #10167342

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Customer states the vehicle will not start

      More Information »

    • TSB #SSM74305Attachme

      NHTSA ID #10155285

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

      More Information »

    • TSB #SSM74305

      NHTSA ID #10155284

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

      More Information »

    • TSB #SSM74305Attachme

      NHTSA ID #10155286

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

      More Information »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #SFCC_OCT19_18

      NHTSA ID #10167331

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Range displayed is always 201 at 100% State of Charge

      More Information »

    POWER TRAIN

    • TSB #JLRTB02012NAS1

      NHTSA ID #10169910

      • Date Announced: DECEMBER 18 2019
      • Additional Info: How to Fix

      Summary: 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type

      More Information »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #NAS19.08.018.2

      NHTSA ID #10164955

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

      More Information »

    • TSB #NAS19.08.002

      NHTSA ID #10164970

      • Date Announced: AUGUST 01 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164942

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: TCU_3 Programming failures

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158625

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: TCU_3 programming failures

      More Information »

    ELECTRICAL SYSTEM

    • TSB #UPS6419-2bNAS1

      NHTSA ID #10169900

      • Date Announced: DECEMBER 19 2019
      • Additional Info: How to Fix

      Summary: Instrument Cluster (IC) Software Update

      More Information »

    • TSB #UPS7919-5bNAS1

      NHTSA ID #10169907

      • Date Announced: DECEMBER 19 2019
      • Additional Info: How to Fix

      Summary: REDUCED ELECTRICAL VEHICLE (EV) RANGE DISPLAYED

      More Information »

    • TSB #NAS19.07.001_2

      NHTSA ID #10169946

      • Date Announced: DECEMBER 19 2019
      • Additional Info: How to Fix

      Summary: RESCINDED - A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where anInstrument Cluster (IPC) software update is available to bring the module up to the latest level and make sure the

      More Information »

    • TSB #NAS19.02.002_2

      NHTSA ID #10169944

      • Date Announced: DECEMBER 17 2019
      • Additional Info: How to Fix

      Summary: RESCINDED - An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may not have had Direct Current to Direct Current Converter charging activated. The vehicleâ¿¿s high voltage batt

      More Information »

    • TSB #SSM74636

      NHTSA ID #10168928

      • Date Announced: NOVEMBER 29 2019
      • Additional Info: How to Fix

      Summary: Vehicle only accepts charge up to 94% then IPC shows charge completed.

      More Information »

    • TSB #Tech_RS_NOV19_95

      NHTSA ID #10168863

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer may state there is a pop noise or crackle when playing the audio.

      More Information »

    • TSB #Tech_RS_NOV19_97

      NHTSA ID #10168865

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer may state there is no audio present or volume control.

      More Information »

    • TSB #Tech_RS_NOV19_99

      NHTSA ID #10168867

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer states not able to start vehicle after state inspection test is performed.

      More Information »

    • TSB #TechRS_NOV19_100

      NHTSA ID #10168868

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer is able to unlock and lock the vehicle but not able to start vehicle

      More Information »

    • TSB #TechRS_NOV19_106

      NHTSA ID #10168875

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Quiescent battery drain due to TCU module.

      More Information »

    • TSB #Tech_RS_NOV19_96

      NHTSA ID #10168864

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer may state there is no audio present or volume control.

      More Information »

    • TSB #Tech_RS_NOV19_80

      NHTSA ID #10168831

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: At 100% State of Charge, range will not display higher than 201 on the cluster

      More Information »

    • TSB #Tech_RS_NOV19_81

      NHTSA ID #10168832

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Vehicle is not charger when charge indicator light is flashing Green

      More Information »

    • TSB #Tech_RS_NOV19_82

      NHTSA ID #10168833

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: High Voltage Battery State of Charge is below 10% after 120 or 150 day maintenance

      More Information »

    • TSB #TechRS_NOV19_109

      NHTSA ID #10168878

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Web Browser functionality is not available.

      More Information »

    • TSB #TechRS_NOV19_108

      NHTSA ID #10168877

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Voice control is not able to locate destination entry.

      More Information »

    • TSB #TechRS_NOV19_104

      NHTSA ID #10168873

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: SOTA download does not complete first time through

      More Information »

    • TSB #TechRS_NOV19_107

      NHTSA ID #10168876

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Intelligent Emergency Braking warning displayed on IPC.

      More Information »

    • TSB #SFCC_NOV19_18

      NHTSA ID #10168899

      • Date Announced: NOVEMBER 18 2019
      • Additional Info: How to Fix

      Summary: Creep Mode is switched off with each ignition cycle

      More Information »

    • TSB #SFCC_OCT19_36

      NHTSA ID #10167343

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC_OCT19_37

      NHTSA ID #10167344

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SSM74557

      NHTSA ID #10166450

      • Date Announced: SEPTEMBER 24 2019
      • Additional Info: How to Fix

      Summary: Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

      More Information »

    • TSB #SSM74554

      NHTSA ID #10166449

      • Date Announced: SEPTEMBER 23 2019
      • Additional Info: How to Fix

      Summary: An I-Pace customer has reported an inability to charge at a public charge station.

      More Information »

    • TSB #SFCC SEP19 Slide

      NHTSA ID #10166456

      • Date Announced: SEPTEMBER 19 2019
      • Additional Info: How to Fix

      Summary: Vehicle may display a traction battery fault message on the Instrument cluster. This may be accompanied by restricted performance and/or inability to charge completely.

      More Information »

    • TSB #SFCC SEP19 Slide

      NHTSA ID #10166455

      • Date Announced: SEPTEMBER 19 2019
      • Additional Info: How to Fix

      Summary: After 60+ days HV battery drains significantly and suddenly.

      More Information »

    • TSB #SSM74544

      NHTSA ID #10166448

      • Date Announced: SEPTEMBER 10 2019
      • Additional Info: How to Fix

      Summary: The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.

      More Information »

    • TSB #NAS19.08.018.2

      NHTSA ID #10164955

      • Date Announced: AUGUST 23 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

      More Information »

    • TSB #SFCC_AUG19_Slide

      NHTSA ID #10164966

      • Date Announced: AUGUST 08 2019
      • Additional Info: How to Fix

      Summary: Customer states the vehicle will not start.

      More Information »

    • TSB #SFCC_AUG19_Slide

      NHTSA ID #10164958

      • Date Announced: AUGUST 08 2019
      • Additional Info: How to Fix

      Summary: Customer may experience a ?Clunk? whilst driving.

      More Information »

    • TSB #NAS19.08.007

      NHTSA ID #10164968

      • Date Announced: AUGUST 02 2019
      • Additional Info: How to Fix

      Summary: All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken.

      More Information »

    • TSB #NAS19.08.002

      NHTSA ID #10164970

      • Date Announced: AUGUST 01 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range which will display a lower than expected range at the Pre-Delivery Inspection (PDI) due to a Powertrain Control Module (PCM) software

      More Information »

    • TSB #SSM74490Attachme

      NHTSA ID #10163740

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

      More Information »

    • TSB #SSM74490

      NHTSA ID #10163739

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

      More Information »

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163748

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Popping sound or crackling noise from the audio system while in use.

      More Information »

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163752

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Customer states the vehicle will not start

      More Information »

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163751

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SSM74458

      NHTSA ID #10163099

      • Date Announced: JUNE 19 2019
      • Additional Info: How to Fix

      Summary: Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).

      More Information »

    • TSB #SSM74458

      NHTSA ID #10164829

      • Date Announced: JUNE 19 2019
      • Additional Info: How to Fix

      Summary: Customers and Retailers are reporting issues related to low, discharged or 12v battery related warning messages on Jaguar I-Pace (X590).

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163107

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer may experience a judder with Restricted Performance message.

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164943

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Popping sound or crackling noise from the audio system while in use.

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164946

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163105

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Range does not exceed 201 miles (323 km) in the instrument cluster.

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163106

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster.

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163108

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer experiences judder with Restricted Performance message.

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163111

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163112

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: TCU_3 Programming failures

      More Information »

    • TSB #JTB00619NAS3

      NHTSA ID #10164949

      • Date Announced: JUNE 11 2019
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

      More Information »

    • TSB #SSM74443

      NHTSA ID #10164832

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: The customer may experience creep mode switched off after ignition cycle.

      More Information »

    • TSB #SSM74445

      NHTSA ID #10164831

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.

      More Information »

    • TSB #SSM74443

      NHTSA ID #10163102

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: The customer may experience creep mode switched off after ignition cycle.

      More Information »

    • TSB #SFCCMAY19Slide9

      NHTSA ID #10162305

      • Date Announced: MAY 17 2019
      • Additional Info: How to Fix

      Summary: Vehicle will not charge

      More Information »

    • TSB #SFCCMAY19Slide11

      NHTSA ID #10162307

      • Date Announced: MAY 17 2019
      • Additional Info: How to Fix

      Summary: Vehicle does not get expected range

      More Information »

    • TSB #SFCCMAY19Slide24

      NHTSA ID #10162314

      • Date Announced: MAY 17 2019
      • Additional Info: How to Fix

      Summary: TCU_3 programming failures

      More Information »

    • TSB #SSM74401

      NHTSA ID #10162297

      • Date Announced: MAY 03 2019
      • Additional Info: How to Fix

      Summary: Battery system warning message shown on the Instrument Cluster, due to an intermittent fault on the High Voltage (HV) Propulsion System.

      More Information »

    • TSB #SSM74403

      NHTSA ID #10162298

      • Date Announced: MAY 03 2019
      • Additional Info: How to Fix

      Summary: Brake pedal feel reduced warning message is shown on the Instrument Cluster.

      More Information »

    • TSB #SSM74408

      NHTSA ID #10162300

      • Date Announced: MAY 03 2019
      • Additional Info: How to Fix

      Summary: Telematics Control Module (TCU) fails activation during the Pre Delivery Inspection (PDI) or the eCall button does not illuminate after PDI.

      More Information »

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159483

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: Vehicle has various HV related BECM codes stored

      More Information »

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159484

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: Vehicle will not charge

      More Information »

    • TSB #H193NAS2

      NHTSA ID #10158616

      • Date Announced: MARCH 28 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

      More Information »

    • TSB #H188 UPS0519-2BN

      NHTSA ID #10158615

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158618

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Vehicle has various faults and messages on the IPC after programming

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158623

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Poor quality from Voice Control. Poor quality from Voice Command

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158625

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: TCU_3 programming failures

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158627

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: A Customer may report the climate seat function may turn ON and then OFF

      More Information »

    • TSB #SSM74290

      NHTSA ID #10158558

      • Date Announced: MARCH 12 2019
      • Additional Info: How to Fix

      Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

      More Information »

    • TSB #SSM74290Attachme

      NHTSA ID #10158559

      • Date Announced: MARCH 12 2019
      • Additional Info: How to Fix

      Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

      More Information »

    • TSB #NAS19.03.001

      NHTSA ID #10158557

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

      More Information »

    • TSB #JTB00686NAS1

      NHTSA ID #10158556

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

      More Information »

    • TSB #SSM74305

      NHTSA ID #10155284

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

      More Information »

    • TSB #SSM74304

      NHTSA ID #10155283

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

      More Information »

    • TSB #SSM74305Attachme

      NHTSA ID #10155286

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

      More Information »

    • TSB #SSM74305Attachme

      NHTSA ID #10155285

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: Red low coolant warning message displayed on the Instrument Cluster intermittently. Vehicle shows no indication that the coolant is low and no leaks can be found from the coolant systems.

      More Information »

    • TSB #SSM74191

      NHTSA ID #10155317

      • Date Announced: FEBRUARY 18 2019
      • Additional Info: How to Fix

      Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

      More Information »

    • TSB #SSM74191-2

      NHTSA ID #10155295

      • Date Announced: FEBRUARY 18 2019
      • Additional Info: How to Fix

      Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

      More Information »

    • TSB #SFCC-Slide12

      NHTSA ID #10155319

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: The vehicle does not charge or charges intermittently. Charge Indicator may flash white & stuck in initializing phase of charging process

      More Information »

    • TSB #SFCC-Slide43

      NHTSA ID #10155327

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: A customer may express a concern that after selection of the seat squad icon on the Touchscreen, the function turns on, then off again.

      More Information »

    • TSB #SFCC-Slide15

      NHTSA ID #10155320

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: Vehicle has various faults and messages on the IPC after programming

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    • TSB #SSM74290

      NHTSA ID #10155300

      • Date Announced: FEBRUARY 13 2019
      • Additional Info: How to Fix

      Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

      More Information »

    • TSB #SSM74290Attachme

      NHTSA ID #10155301

      • Date Announced: FEBRUARY 13 2019
      • Additional Info: How to Fix

      Summary: Battery Energy Control Module (BECM) records DTC: P0A95-00 High Voltage Fuse 'A'

      More Information »

    • TSB #SSM74254Attachme

      NHTSA ID #10155289

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74254Attachme

      NHTSA ID #10155290

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74254

      NHTSA ID #10155288

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

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    • TSB #H189NAS1

      NHTSA ID #10155281

      • Date Announced: FEBRUARY 04 2019
      • Additional Info: How to Fix

      Summary: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range which may not have had Direct Current to Direct Current Converter charging activated. The vehicle?s high voltage batteries will con

      More Information »

    • TSB #SFCC_10JAN19_Sli

      NHTSA ID #10153456

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Customer may express concern in the calculated range displayed on the IPC versus the battery state of charge.

      More Information »

    • TSB #SFCC_10JAN19_Sli

      NHTSA ID #10153455

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: The vehicle does not charge or charges intermittently Charge Indicator may flash white & stuck in initializing phase of charging process

      More Information »

    • TSB #SFCC_10JAN19_Sli

      NHTSA ID #10153454

      • Date Announced: JANUARY 10 2019
      • Additional Info: How to Fix

      Summary: Customer is unable to charge vehicle or has concerns regarding expected range of the vehicle

      More Information »

    • TSB #SSM74034

      NHTSA ID #10153449

      • Date Announced: JANUARY 07 2019
      • Additional Info: How to Fix

      Summary: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on the Inst

      More Information »

    • TSB #SSM74228Attachme

      NHTSA ID #10153866

      • Date Announced: DECEMBER 22 2018
      • Additional Info: How to Fix

      Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

      More Information »

    • TSB #SSM74228

      NHTSA ID #10153865

      • Date Announced: DECEMBER 22 2018
      • Additional Info: How to Fix

      Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

      More Information »

    • TSB #NAS18.12.014

      NHTSA ID #10153869

      • Date Announced: DECEMBER 19 2018
      • Additional Info: How to Fix

      Summary: Certain Jaguar vehicles within the listed Affected Vehicle Range require an update to the infotainment software to make sure customers receive their new vehicles with the latest infotainment features and enhancements. This program does not

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    • TSB #SSM74213

      NHTSA ID #10153867

      • Date Announced: DECEMBER 16 2018
      • Additional Info: How to Fix

      Summary: Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel (SICP)

      More Information »

    • TSB #SSM74195Attachme

      NHTSA ID #10153861

      • Date Announced: DECEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Addit

      More Information »

    • TSB #SSM74195

      NHTSA ID #10153860

      • Date Announced: DECEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Addit

      More Information »

    • TSB #SSM74178

      NHTSA ID #10153858

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No Operation

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    • TSB #H169NAS1

      NHTSA ID #10153853

      • Date Announced: DECEMBER 06 2018
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument Cluste

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    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146031

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: 18C - New face of InControl Touch Pro and 18C software improvements

      More Information »

    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146032

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: A customer may report "Hood Open" message displays on IP with hood closed.

      More Information »

    ELECTRICAL SYSTEM:BATTERY

    • TSB #SFCC_AUG19_Slide

      NHTSA ID #10164959

      • Date Announced: AUGUST 08 2019
      • Additional Info: How to Fix

      Summary: Customer may experience various warnings & symptoms i.e. difficulties charging the vehicle, a Traction Battery Warning, or inability to start the vehicle, Reduced Performance Warning.

      More Information »

    • TSB #SSM74445

      NHTSA ID #10163101

      • Date Announced: JUNE 06 2019
      • Additional Info: How to Fix

      Summary: During PDI the retailer may experience range less than expected at 100% charge, specifically this has been reported as 325km or 201 miles which does not meet customers' expectations.

      More Information »

    • TSB #NAS19.04.007

      NHTSA ID #10159476

      • Date Announced: APRIL 10 2019
      • Additional Info: How to Fix

      Summary: An issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range where the incorrect Electric Vehicle (EV) battery cooler assembly has been installed. This will result in increased battery chargin

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    • TSB #JTB00686NAS1

      NHTSA ID #10158556

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

      More Information »

    • TSB #SSM74285

      NHTSA ID #10155299

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.

      More Information »

    • TSB #SSM74274

      NHTSA ID #10155303

      • Date Announced: FEBRUARY 12 2019
      • Additional Info: How to Fix

      Summary: Recent visits to retailers to resolve concerns with the High Voltage (HV) Traction Battery have shown a number of concerns have been identified with the 12V system. Some functions within the HV Traction Battery can be inhibited if concerns

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    ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

    • TSB #JTB00619NAS3

      NHTSA ID #10164949

      • Date Announced: JUNE 11 2019
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

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    DIGITAL INSTRUMENT PANEL

    • TSB #JLRTB02012NAS1

      NHTSA ID #10169910

      • Date Announced: DECEMBER 18 2019
      • Additional Info: How to Fix

      Summary: 'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type

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    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164935

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Range does not exceed 201 miles (323 km) in the instrument cluster.

      More Information »

    • TSB #SSM73973 Attachm

      NHTSA ID #10146225

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.

      More Information »

    • TSB #SSM73973

      NHTSA ID #10146224

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.

      More Information »

    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163747

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: TCU_3 Programming failures

      More Information »

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159748

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: TCU_3 programming failures

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158625

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: TCU_3 programming failures

      More Information »

    • TSB #NAS18-10-020-2

      NHTSA ID #10155314

      • Date Announced: FEBRUARY 06 2019
      • Additional Info: How to Fix

      Summary: The I-PACE has been manufactured with hardware to enable DC-charging capability of up to 100kW and also to receive certain software updates via Software Over The Air (SOTA). On a limited number of vehicles, control module software updates

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    • TSB #SSM74000

      NHTSA ID #10146010

      • Date Announced: AUGUST 04 2018
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover has identified concerns that affects the update of the Infotainment Master Controller (IMC) .The concern occurs when updating to phase 4.0 using PATHFINDER 180

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    VISIBILITY:WINDSHIELD

    • TSB #JTB00686NAS1

      NHTSA ID #10158556

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

      More Information »

    STRUCTURE

    • TSB #H193NAS2

      NHTSA ID #10158616

      • Date Announced: MARCH 28 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the vehicle may not start due to a Body Control Module/Gateway Module (BCM/GWM) signal not being received.

      More Information »

    • TSB #SFCC-Slide39

      NHTSA ID #10155324

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: Customers may report the removable recovery panel is loose incorrectly aligned.

      More Information »

    • TSB #SSM73963 Attachm

      NHTSA ID #10146043

      • Date Announced: AUGUST 28 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963 Attachm

      NHTSA ID #10146041

      • Date Announced: AUGUST 28 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963 Attachm

      NHTSA ID #10146042

      • Date Announced: AUGUST 28 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963

      NHTSA ID #10146040

      • Date Announced: AUGUST 28 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963.1 Attac

      NHTSA ID #10146223

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963.1 Attac

      NHTSA ID #10146221

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963.1 Attac

      NHTSA ID #10146222

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963.1

      NHTSA ID #10146220

      • Date Announced: JULY 20 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963 Attachm

      NHTSA ID #10146164

      • Date Announced: JULY 13 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963

      NHTSA ID #10146162

      • Date Announced: JULY 13 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963 Attachm

      NHTSA ID #10146165

      • Date Announced: JULY 13 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    • TSB #SSM73963 Attachm

      NHTSA ID #10146163

      • Date Announced: JULY 13 2018
      • Additional Info: How to Fix

      Summary: Issue: Reports of delamination of the Jaguar logo and fender badge on the lower body side moulding - see example photographs attached.

      More Information »

    STRUCTURE:BODY:TAILGATE

    • TSB #JTB00686NAS1

      NHTSA ID #10158556

      • Date Announced: MARCH 04 2019
      • Additional Info: How to Fix

      Summary: One or more of the following issues may occur: power tailgate inoperative; power tailgate will not lock; power tailgate will not unlock; rear heated windshield inoperative; and/or potential 12v auxiliary battery drain.

      More Information »

    STRUCTURE:BODY:HOOD

    • TSB #NAS19.08.004

      NHTSA ID #10164969

      • Date Announced: AUGUST 02 2019
      • Additional Info: How to Fix

      Summary: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Ho

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    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #JTB00652NAS1

      NHTSA ID #10153854

      • Date Announced: DECEMBER 04 2018
      • Additional Info: How to Fix

      Summary: The door exterior handle(s) may not fully retract when locking the vehicle. Door handle(s) may also show signs of a 'clunky' type motion and/or noise when locking the vehicle.

      More Information »

    LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

    • TSB #SSM74195Attachme

      NHTSA ID #10153861

      • Date Announced: DECEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Insufficient earth contact at rear of headlining - various symptoms or fault codes due to poor earth connection at the following ground points - Tailgate Harness Grounds: G4D476, G4D180XT and G4D149EA, G4D149E (See pictures 1 and 2) Addit

      More Information »

    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #NAS19.08.004

      NHTSA ID #10164969

      • Date Announced: AUGUST 02 2019
      • Additional Info: How to Fix

      Summary: An issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the customer may not be able to close the hood and/or unable to lock the vehicle due to the hood state reporting as 'open' with the 'Ho

      More Information »

    TIRES:VALVE

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163753

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: The tire valve stem is broken or cracked.

      More Information »

    TRAILER HITCHES

    • TSB #SSM74562

      NHTSA ID #10167315

      • Date Announced: OCTOBER 08 2019
      • Additional Info: How to Fix

      Summary: There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

      More Information »

    • TSB #SSM74561Att1

      NHTSA ID #10167313

      • Date Announced: OCTOBER 08 2019
      • Additional Info: How to Fix

      Summary: There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

      More Information »

    • TSB #SSM74561Att2

      NHTSA ID #10167314

      • Date Announced: OCTOBER 08 2019
      • Additional Info: How to Fix

      Summary: There is a requirement mismatch in the Continental IPMB that will result one of two use cases: 1. No trailer trajectories when using Tow Assist and car is in EV mode 2. Failure to enter Advanced Tow Assist when car is in in EV mode

      More Information »

    SEATS

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159749

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: Smart Climate seat occupancy display does not change status of front passenger seat

      More Information »

    • TSB #H188 UPS0519-2BN

      NHTSA ID #10158615

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

      More Information »

    • TSB #JTB00681NAS2

      NHTSA ID #10158562

      • Date Announced: MARCH 13 2019
      • Additional Info: How to Fix

      Summary: On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen.

      More Information »

    • TSB #JTB00681NAS1

      NHTSA ID #10155297

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: On vehicles with climate seats only, the climate seat function may turn ON and then OFF after selecting the seat squab icon on the Touchscreen.

      More Information »

    • TSB #H188 UPS0519-1BN

      NHTSA ID #10153326

      • Date Announced: JANUARY 24 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

      More Information »

    • TSB #NAS19.01.013

      NHTSA ID #10153448

      • Date Announced: JANUARY 24 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then

      More Information »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #H188 UPS0519-2BN

      NHTSA ID #10158615

      • Date Announced: MARCH 20 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then OFF.

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158627

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: A Customer may report the climate seat function may turn ON and then OFF

      More Information »

    • TSB #NAS19.01.013

      NHTSA ID #10153448

      • Date Announced: JANUARY 24 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on a limited number of Jaguar vehicles within the listed Affected Vehicle Range, with climate control seats, where after selecting the seat squab icon on the Touchscreen, the function turns ON and then

      More Information »

    ELECTRONIC STABILITY CONTROL

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164936

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster.

      More Information »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163742

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Restricted Performance with or without Dynamic Stability Control message on Instrument Cluster.

      More Information »

    FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163746

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164941

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Automatic Emergency Braking not available. Forward Alert not available. Emergency Lane Keeping not available.

      More Information »

    • TSB #SFCCMAY19Slide23

      NHTSA ID #10162313

      • Date Announced: MAY 17 2019
      • Additional Info: How to Fix

      Summary: Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available.

      More Information »

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159487

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: Automatic Emergency Braking Not Available in Instrument Pack

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158624

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Automatic Emergency Braking not available. Forward alert not available. Emergency Lane Keeping not available.

      More Information »

    BACK OVER PREVENTION

    • TSB #SSM74544

      NHTSA ID #10166448

      • Date Announced: SEPTEMBER 10 2019
      • Additional Info: How to Fix

      Summary: The Diagnostic Trouble Code (DTC) U3000-96 ? Component Internal Failure can be stored in the Image Processing Module B (IPMB) with no functional effect on the vehicle or camera system.

      More Information »

    EQUIPMENT

    • TSB #TechRS_NOV19_100

      NHTSA ID #10168868

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer is able to unlock and lock the vehicle but not able to start vehicle

      More Information »

    • TSB #TechRS_NOV19_108

      NHTSA ID #10168877

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Voice control is not able to locate destination entry.

      More Information »

    • TSB #TechRS_NOV19_104

      NHTSA ID #10168873

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: SOTA download does not complete first time through

      More Information »

    • TSB #Tech_RS_NOV19_99

      NHTSA ID #10168867

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer states not able to start vehicle after state inspection test is performed.

      More Information »

    • TSB #TechRS_NOV19_106

      NHTSA ID #10168875

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Quiescent battery drain due to TCU module.

      More Information »

    • TSB #TechRS_NOV19_109

      NHTSA ID #10168878

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Web Browser functionality is not available.

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    • TSB #SSM74590

      NHTSA ID #10167329

      • Date Announced: OCTOBER 29 2019
      • Additional Info: How to Fix

      Summary: Customers can experiences Bluetooth connection issues after updating their Apple devices to Apple iOS 13.0 or later versions.

      More Information »

    • TSB #SFCC_OCT19_37

      NHTSA ID #10167344

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC_OCT19_27

      NHTSA ID #10167338

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Popping sound or crackling noise from the audio system while in use.

      More Information »

    • TSB #SFCC_OCT19_36

      NHTSA ID #10167343

      • Date Announced: OCTOBER 28 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #NAS1909013

      NHTSA ID #10166454

      • Date Announced: SEPTEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign p

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    • TSB #SSM74557

      NHTSA ID #10166450

      • Date Announced: SEPTEMBER 24 2019
      • Additional Info: How to Fix

      Summary: Apple devices with iOS version 12.2 & 12.3 may experience any of the following concerns when connected to the infotainment system using the USB cable and CarPlay mode active.

      More Information »

    • TSB #SFCC_AUG19_Slide

      NHTSA ID #10164965

      • Date Announced: AUGUST 08 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources.

      More Information »

    • TSB #NAS19.08.007

      NHTSA ID #10164968

      • Date Announced: AUGUST 02 2019
      • Additional Info: How to Fix

      Summary: All Jaguar retailers are advised that with immediate effect, UPS7919-1B H247 campaign has been suspended to allow for further investigations to be undertaken.

      More Information »

    • TSB #SSM74490

      NHTSA ID #10163739

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

      More Information »

    • TSB #SSM74490Attachme

      NHTSA ID #10163740

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

      More Information »

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163751

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164937

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer may experience a ?judder? with Restricted Performance message.

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164946

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164943

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Popping sound or crackling noise from the audio system while in use.

      More Information »

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164938

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer experiences judder with Restricted Performance message.

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163116

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC-JUN19-Slide

      NHTSA ID #10163113

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: Popping sound or crackling noise from the audio system while in use.

      More Information »

    • TSB #JTB00696NAS1

      NHTSA ID #10162304

      • Date Announced: MAY 23 2019
      • Additional Info: How to Fix

      Summary: The air conditioning (A/C) system may not operate as expected.

      More Information »

    • TSB #SFCCMAY19Slide25

      NHTSA ID #10162315

      • Date Announced: MAY 17 2019
      • Additional Info: How to Fix

      Summary: Popping sound or crackling noise from the audio system while in use.

      More Information »

    • TSB #SFCCMAY19Slide10

      NHTSA ID #10162306

      • Date Announced: MAY 17 2019
      • Additional Info: How to Fix

      Summary: Vehicle will not charge

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    • TSB #H219 UPS4919-1BN

      NHTSA ID #10162302

      • Date Announced: MAY 15 2019
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the Air Conditioning (A/C) system does not operate as expected. The A/C system has been charged with an insufficient amount of r

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    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158623

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Poor quality from Voice Control. Poor quality from Voice Command

      More Information »

    • TSB #SSM74304

      NHTSA ID #10155283

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

      More Information »

    • TSB #SSM74287

      NHTSA ID #10155292

      • Date Announced: FEBRUARY 20 2019
      • Additional Info: How to Fix

      Summary: InControl features not functioning in the vehicle due to mobile data connectivity concerns

      More Information »

    • TSB #SSM74191-2

      NHTSA ID #10155295

      • Date Announced: FEBRUARY 18 2019
      • Additional Info: How to Fix

      Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

      More Information »

    • TSB #SFCC-Slide43

      NHTSA ID #10155327

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: A customer may express a concern that after selection of the seat squad icon on the Touchscreen, the function turns on, then off again.

      More Information »

    • TSB #SFCC-Slide39

      NHTSA ID #10155324

      • Date Announced: FEBRUARY 14 2019
      • Additional Info: How to Fix

      Summary: Customers may report the removable recovery panel is loose incorrectly aligned.

      More Information »

    • TSB #SSM74254Attachme

      NHTSA ID #10155289

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74254

      NHTSA ID #10155288

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74254Attachme

      NHTSA ID #10155290

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74251

      NHTSA ID #10153327

      • Date Announced: JANUARY 25 2019
      • Additional Info: How to Fix

      Summary: The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed.

      More Information »

    • TSB #SSM74191

      NHTSA ID #10153859

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

      More Information »

    • TSB #NAS18.12.002

      NHTSA ID #10153856

      • Date Announced: DECEMBER 06 2018
      • Additional Info: How to Fix

      Summary: A potential issue has been identified on certain Jaguar vehicles within the listed Affected Vehicle Range where the 'Service required in X Kilometers/Miles' message and service required symbol will not be displayed on the Instrument Cluster

      More Information »

    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146030

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: SIM card activation issues

      More Information »

    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146029

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: InControl Touch Pro phase 4 customer letter

      More Information »

    • TSB #SSM73962

      NHTSA ID #10146166

      • Date Announced: JULY 16 2018
      • Additional Info: How to Fix

      Summary: Issue: Customers may report that the fascia centre vents have ceased to move in operatation

      More Information »

    EQUIPMENT:ELECTRICAL

    • TSB #SFCC_AUG19_Slide

      NHTSA ID #10164965

      • Date Announced: AUGUST 08 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources.

      More Information »

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159749

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: Smart Climate seat occupancy display does not change status of front passenger seat

      More Information »

    • TSB #SFCC_14MAR19_Sli

      NHTSA ID #10158623

      • Date Announced: MARCH 14 2019
      • Additional Info: How to Fix

      Summary: Poor quality from Voice Control. Poor quality from Voice Command

      More Information »

    • TSB #SSM74304

      NHTSA ID #10155283

      • Date Announced: FEBRUARY 22 2019
      • Additional Info: How to Fix

      Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work

      More Information »

    • TSB #SSM74287

      NHTSA ID #10155292

      • Date Announced: FEBRUARY 20 2019
      • Additional Info: How to Fix

      Summary: InControl features not functioning in the vehicle due to mobile data connectivity concerns

      More Information »

    • TSB #SSM74191-2

      NHTSA ID #10155295

      • Date Announced: FEBRUARY 18 2019
      • Additional Info: How to Fix

      Summary: On X590 with timed charging set (departure time and preferred charging window), the vehicle may commence charging prior to the charge window under certain conditions

      More Information »

    • TSB #SSM74254

      NHTSA ID #10155288

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74254Attachme

      NHTSA ID #10155289

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74254Attachme

      NHTSA ID #10155290

      • Date Announced: FEBRUARY 07 2019
      • Additional Info: How to Fix

      Summary: The charge cable (all variants) cannot be removed from the charge inlet

      More Information »

    • TSB #SSM74251

      NHTSA ID #10153327

      • Date Announced: JANUARY 25 2019
      • Additional Info: How to Fix

      Summary: The charge cable (any level/type/mode) becomes stuck in the Charge Inlet and cannot be removed.

      More Information »

    • TSB #SSM74048

      NHTSA ID #10146039

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

      More Information »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SFCC_JUN19_Slide

      NHTSA ID #10164947

      • Date Announced: JUNE 13 2019
      • Additional Info: How to Fix

      Summary: InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.

      More Information »

    EQUIPMENT:AIR CONDITIONER

    • TSB #SSM74178

      NHTSA ID #10153858

      • Date Announced: DECEMBER 10 2018
      • Additional Info: How to Fix

      Summary: HVCH is not operating causing no cabin heating. One of the following DTCs logged in the HVAC module: B1DC5-4B High Voltage Coolant Heater #1 - Over Temperature B1DC5-93 High Voltage Coolant Heater #1 - No Operation

      More Information »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159748

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: TCU_3 programming failures

      More Information »

    EQUIPMENT ADAPTIVE

    • TSB #TechRS_NOV19_106

      NHTSA ID #10168875

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Quiescent battery drain due to TCU module.

      More Information »

    • TSB #TechRS_NOV19_100

      NHTSA ID #10168868

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer is able to unlock and lock the vehicle but not able to start vehicle

      More Information »

    • TSB #Tech_RS_NOV19_99

      NHTSA ID #10168867

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Customer states not able to start vehicle after state inspection test is performed.

      More Information »

    • TSB #TechRS_NOV19_109

      NHTSA ID #10168878

      • Date Announced: NOVEMBER 27 2019
      • Additional Info: How to Fix

      Summary: Web Browser functionality is not available.

      More Information »

    • TSB #SSM74490Attachme

      NHTSA ID #10163740

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

      More Information »

    • TSB #SSM74490

      NHTSA ID #10163739

      • Date Announced: JULY 26 2019
      • Additional Info: How to Fix

      Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern

      More Information »

    • TSB #SFCC_JUL19_Slide

      NHTSA ID #10163751

      • Date Announced: JULY 11 2019
      • Additional Info: How to Fix

      Summary: Customer states there is no audio output from the speakers on all sources

      More Information »

    • TSB #SFCC_APRIL19_Sli

      NHTSA ID #10159749

      • Date Announced: APRIL 11 2019
      • Additional Info: How to Fix

      Summary: Smart Climate seat occupancy display does not change status of front passenger seat

      More Information »

    • TSB #SSM74228Attachme

      NHTSA ID #10153866

      • Date Announced: DECEMBER 22 2018
      • Additional Info: How to Fix

      Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

      More Information »

    • TSB #SSM74228

      NHTSA ID #10153865

      • Date Announced: DECEMBER 22 2018
      • Additional Info: How to Fix

      Summary: Incorrect function of the Incontrol Remote Apps feature including Remote Climate feature not functioning and Remote App will not contact the vehicle.

      More Information »

    • TSB #SSM74213

      NHTSA ID #10153867

      • Date Announced: DECEMBER 16 2018
      • Additional Info: How to Fix

      Summary: Both screens will appear blank and do not come back online after an ignition cycle. Acronyms: Upper screen = Interactive Display Module "A" (IDMA) Lower screen = Super Infotainment Control Panel (SICP)

      More Information »