10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,777 miles

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problem #2

Aug 102008

X-TYPE

  • 40,000 miles
This seems to be a common problem in which no one seems to want to address. There is a known flaw in the manufacturing process of the Jaguar X-type models from 2002-2005. The rocker panels which are constructed of steel, with no drainage holes and no corrosion protection. This is a safety hazard as the corrosion impacts the uni-body construction which impacts the side impact structure. Seems Jaguar is aware of this matter yet refuses to admit a flaw and addresses complaints to this issue by offering cash assistance on a case by case basis and "codes" it as a customer courtesy. My vehicle is a 2003 X-type purchased new in 2002, rust was found showing through the sill plate from the inside out, 7 days over a 6 year warranty. In repairing this due to Jaguar refusing to address the issue (yet offered me a courtesy of $3K towards repairs), the result was faulty mfg of '02 - '05 models in which the models where all defective. The rocker panel is built in steel, with no drainage holes allowing for salt/water to capture inside, thus corroding the unibody and A-frame of the car. I have receipts and online proof of this defect and ignoring of the issue. I am seeking restitution for the additional $4K put into the repair (Jaguar contributed $3K as a "courtesy") of the vehicle. This needs to be addressed as a total recall of X-type models showing proof of rust and/or invoiced repairs. I am in the process of speaking with the division of motor vehicles, dealers/license department with direction from the attorney generals office and am awaiting the response from the state's board of attorneys. I had my car totally refabricated due to a safety concern compromising the structural integrity of the car. If this complaint goes unattended to, then why can't one inspect a vehicle with visible rust?? must be because it's a safety issue.

- Johnston, RI, USA

problem #1

Mar 192010

X-TYPE

  • 139,554 miles
As the result of a recent accident I have discovered a manufacturer's defect with Jaguar's X-type automobiles that crucially compromises the structural integrity of the vehicle rendering it unsafe for use and is virtually undetectable by visual inspection. I have contacted the dealer I bought the vehicle from and they put me in touch with the Jaguar district rep. In NJ who declined to even inspect the vehicle. The vehicle is currently in a repair shop and is available for inspection.

- Concord , NH, USA