Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.

The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.

    STEERING: ADAPTIVE STEERING

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    SUSPENSION

    • TSB #JA17TE-09

      NHTSA ID #10127293

      • Date Announced: DECEMBER 15 2017
      • Additional Info: How to Fix

      Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

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    • TSB #SSM73660

      NHTSA ID #10127578

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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    • TSB #SSM73660

      NHTSA ID #10127284

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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    SUSPENSION:FRONT

    • TSB #SSM73660

      NHTSA ID #10127578

      • Date Announced: DECEMBER 05 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi

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    BRAKES (PWS)

    • TSB #SSM73929 Attachm

      NHTSA ID #10146159

      • Date Announced: JULY 05 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM73929 Attachm

      NHTSA ID #10146158

      • Date Announced: JULY 05 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM73929

      NHTSA ID #10146157

      • Date Announced: JULY 05 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM58558

      NHTSA ID #10124197

      • Date Announced: OCTOBER 27 2017
      • Additional Info: How to Fix

      Summary: Issue: Submitting a Brake Noise EPQR

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    SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

    • TSB #SSM73929

      NHTSA ID #10143041

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM73929 Attachm

      NHTSA ID #10143043

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM73929 Attachm

      NHTSA ID #10143042

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    SERVICE BRAKES, AIR:DISC

    • TSB #SSM73929 Attachm

      NHTSA ID #10143043

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM73929 Attachm

      NHTSA ID #10143042

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #SSM73929

      NHTSA ID #10143041

      • Date Announced: JUNE 27 2018
      • Additional Info: How to Fix

      Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.

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    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    SERVICE BRAKES, AIR:ANTILOCK

    • TSB #SSM73035

      NHTSA ID #10110969

      • Date Announced: NOVEMBER 03 2016
      • Additional Info: How to Fix

      Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

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    SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

    • TSB #SSM73035

      NHTSA ID #10110969

      • Date Announced: NOVEMBER 03 2016
      • Additional Info: How to Fix

      Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.

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    PARKING BRAKE

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    ENGINE (PWS)

    • TSB #SSM73814

      NHTSA ID #10141079

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

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    • TSB #JTB00349NAS2

      NHTSA ID #10127304

      • Date Announced: DECEMBER 22 2017
      • Additional Info: How to Fix

      Summary: A clatter/knock/rattle noise may be heard from the engine.

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    • TSB #JTB00349NAS2

      NHTSA ID #10127618

      • Date Announced: DECEMBER 22 2017
      • Additional Info: How to Fix

      Summary: A clatter/knock/rattle noise may be heard from the engine.

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    • TSB #SSM73067

      NHTSA ID #10131574

      • Date Announced: JUNE 09 2017
      • Additional Info: How to Fix

      Summary: Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.

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    • TSB #JTB00423NAS2

      NHTSA ID #10110943

      • Date Announced: DECEMBER 12 2016
      • Additional Info: How to Fix

      Summary: Situation: A 'humming' noise may be evident from the engine when the engine is idling.

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    • TSB #SSM73028

      NHTSA ID #10095351

      • Date Announced: NOVEMBER 26 2016
      • Additional Info: How to Fix

      Summary: ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WH

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    ENGINE AND ENGINE COOLING

    • TSB #SSM74023

      NHTSA ID #10146046

      • Date Announced: AUGUST 30 2018
      • Additional Info: How to Fix

      Summary: Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.

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    • TSB #JTB00566NAS4

      NHTSA ID #10142170

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

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    • TSB #SSM73814

      NHTSA ID #10142404

      • Date Announced: APRIL 19 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

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    • TSB #SSM73824

      NHTSA ID #10142402

      • Date Announced: APRIL 18 2018
      • Additional Info: How to Fix

      Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

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    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

    • TSB #SSM72865 Attachm

      NHTSA ID #10127576

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    • TSB #SSM72865

      NHTSA ID #10127575

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    FUEL SYSTEM, DIESEL

    • TSB #SSM72865 Attachm

      NHTSA ID #10127576

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    • TSB #SSM72865 Attachm

      NHTSA ID #10127282

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    • TSB #SSM72865

      NHTSA ID #10127575

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    • TSB #SSM72865

      NHTSA ID #10127281

      • Date Announced: DECEMBER 04 2017
      • Additional Info: How to Fix

      Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.

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    POWER TRAIN

    • TSB #SSM74008

      NHTSA ID #10151658

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

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    • TSB #SSM74008Attachme

      NHTSA ID #10151659

      • Date Announced: OCTOBER 22 2018
      • Additional Info: How to Fix

      Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

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    • TSB #SSM72254

      NHTSA ID #10148540

      • Date Announced: SEPTEMBER 19 2018
      • Additional Info: How to Fix

      Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

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    • TSB #SSM74008Attachme

      NHTSA ID #10148535

      • Date Announced: SEPTEMBER 18 2018
      • Additional Info: How to Fix

      Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

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    • TSB #SSM74008Attachme

      NHTSA ID #10148534

      • Date Announced: SEPTEMBER 18 2018
      • Additional Info: How to Fix

      Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

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    • TSB #SSM74008

      NHTSA ID #10148533

      • Date Announced: SEPTEMBER 18 2018
      • Additional Info: How to Fix

      Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.

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    • TSB #SSM74038

      NHTSA ID #10148518

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns

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    • TSB #SSM73410

      NHTSA ID #10131577

      • Date Announced: JUNE 20 2017
      • Additional Info: How to Fix

      Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

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    • TSB #SSM73384

      NHTSA ID #10131579

      • Date Announced: JUNE 07 2017
      • Additional Info: How to Fix

      Summary: Issue: Rear differential oil leak evident from the pinion seal.

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    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #JTB00417NAS3

      NHTSA ID #10096912

      • Date Announced: MAY 27 2016
      • Additional Info: How to Fix

      Summary: SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.

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    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #SSM73809

      NHTSA ID #10141078

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.

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    ELECTRICAL SYSTEM

    • TSB #SSM72307

      NHTSA ID #10151661

      • Date Announced: OCTOBER 18 2018
      • Additional Info: How to Fix

      Summary: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c

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    • TSB #SSM74131

      NHTSA ID #10151663

      • Date Announced: OCTOBER 17 2018
      • Additional Info: How to Fix

      Summary: Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar

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    • TSB #SSM74060

      NHTSA ID #10148516

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost

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    • TSB #SSM74054

      NHTSA ID #10146038

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).

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    • TSB #SSM74034

      NHTSA ID #10146036

      • Date Announced: AUGUST 23 2018
      • Additional Info: How to Fix

      Summary: Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on

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    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146031

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: 18C - New face of InControl Touch Pro and 18C software improvements

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    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146032

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: A customer may report "Hood Open" message displays on IP with hood closed.

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    • TSB #SSM73798

      NHTSA ID #10143019

      • Date Announced: JUNE 04 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #JTB00566NAS4

      NHTSA ID #10142170

      • Date Announced: MAY 23 2018
      • Additional Info: How to Fix

      Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.

      More Information »

    • TSB #SSM73798.1

      NHTSA ID #10142165

      • Date Announced: MAY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #SSM72302

      NHTSA ID #10142163

      • Date Announced: MAY 16 2018
      • Additional Info: How to Fix

      Summary: Issue: B1412-96 being flagged in the Gateway Module

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    • TSB #SSM72307

      NHTSA ID #10142160

      • Date Announced: MAY 16 2018
      • Additional Info: How to Fix

      Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo

      More Information »

    • TSB #SSM73798

      NHTSA ID #10142134

      • Date Announced: MAY 01 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #SSM73824

      NHTSA ID #10142402

      • Date Announced: APRIL 18 2018
      • Additional Info: How to Fix

      Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO

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    • TSB #JTB00619NAS1

      NHTSA ID #10141084

      • Date Announced: MARCH 23 2018
      • Additional Info: How to Fix

      Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

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    • TSB #SSM73814

      NHTSA ID #10141079

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

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    • TSB #SSM73633

      NHTSA ID #10127108

      • Date Announced: NOVEMBER 10 2017
      • Additional Info: How to Fix

      Summary: Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred

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    • TSB #SSM73554

      NHTSA ID #10119570

      • Date Announced: SEPTEMBER 25 2017
      • Additional Info: How to Fix

      Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

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    • TSB #SSM73298

      NHTSA ID #10119560

      • Date Announced: SEPTEMBER 08 2017
      • Additional Info: How to Fix

      Summary: Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim

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    • TSB #SSM72926

      NHTSA ID #10118501

      • Date Announced: JULY 17 2017
      • Additional Info: How to Fix

      Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

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    • TSB #SSM73410

      NHTSA ID #10131577

      • Date Announced: JUNE 20 2017
      • Additional Info: How to Fix

      Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.

      More Information »

    • TSB #SSM73419

      NHTSA ID #10131580

      • Date Announced: JUNE 07 2017
      • Additional Info: How to Fix

      Summary: Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.

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    • TSB #SSM73417

      NHTSA ID #10131578

      • Date Announced: JUNE 06 2017
      • Additional Info: How to Fix

      Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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    • TSB #SSM73310

      NHTSA ID #10118164

      • Date Announced: MARCH 30 2017
      • Additional Info: How to Fix

      Summary: Issue: SIM card does not latch in SIM slot or cannot be read.

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    • TSB #K444NAS1

      NHTSA ID #10110955

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #SSM72557

      NHTSA ID #10110975

      • Date Announced: NOVEMBER 17 2016
      • Additional Info: How to Fix

      Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM72823

      NHTSA ID #10097591

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00496NAS1

      NHTSA ID #10097595

      • Date Announced: JUNE 03 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    ELECTRICAL SYSTEM:BATTERY

    • TSB #SSM74048

      NHTSA ID #10148529

      • Date Announced: SEPTEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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    • TSB #SSM73824

      NHTSA ID #10141087

      • Date Announced: MARCH 27 2018
      • Additional Info: How to Fix

      Summary: Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi

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    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #SSM73814

      NHTSA ID #10141079

      • Date Announced: MARCH 21 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.

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    • TSB #JTB00492NAS3

      NHTSA ID #10127111

      • Date Announced: NOVEMBER 15 2017
      • Additional Info: How to Fix

      Summary: The Auto Stop/Start system may be inoperative.

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    • TSB #JTB00492NAS2

      NHTSA ID #10118144

      • Date Announced: FEBRUARY 24 2017
      • Additional Info: How to Fix

      Summary: Auto Start-stop may be inoperative

      More Information »

    • TSB #JTB00492NAS1

      NHTSA ID #10096920

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

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    ELECTRICAL SYSTEM: SOFTWARE

    • TSB #JTB00552NAS6

      NHTSA ID #10143050

      • Date Announced: JUNE 29 2018
      • Additional Info: How to Fix

      Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.

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    • TSB #SSM73930

      NHTSA ID #10143036

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

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    • TSB #SSM73798

      NHTSA ID #10143019

      • Date Announced: JUNE 04 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #SSM73798

      NHTSA ID #10142400

      • Date Announced: APRIL 13 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #SSM73798

      NHTSA ID #10141068

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #SSM73700

      NHTSA ID #10127294

      • Date Announced: DECEMBER 17 2017
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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    • TSB #SSM73700

      NHTSA ID #10127608

      • Date Announced: DECEMBER 17 2017
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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    • TSB #JA17TE-09

      NHTSA ID #10127587

      • Date Announced: DECEMBER 15 2017
      • Additional Info: How to Fix

      Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download

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    • TSB #JTB00593NAS2

      NHTSA ID #10125489

      • Date Announced: NOVEMBER 28 2017
      • Additional Info: How to Fix

      Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message

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    • TSB #JTB00593NAS1

      NHTSA ID #10123473

      • Date Announced: OCTOBER 24 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text

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    • TSB #6-341NAS2

      NHTSA ID #10124201

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an e

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    • TSB #K444NAS3

      NHTSA ID #10124202

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #JTB00552NAS4

      NHTSA ID #10124198

      • Date Announced: OCTOBER 03 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #JTB00552NAS3

      NHTSA ID #10119565

      • Date Announced: SEPTEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #6-339NAS

      NHTSA ID #10119548

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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    • TSB #K437NAS5

      NHTSA ID #10118500

      • Date Announced: JULY 14 2017
      • Additional Info: How to Fix

      Summary: SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #K437NAS2

      NHTSA ID #10110947

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #6-339NAS2

      NHTSA ID #10110958

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM72906

      NHTSA ID #10094539

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72875

      NHTSA ID #10094790

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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    • TSB #SSM72823

      NHTSA ID #10097591

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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    • TSB #SSM72811

      NHTSA ID #10097589

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00496NAS1

      NHTSA ID #10097595

      • Date Announced: JUNE 03 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00460NAS1

      NHTSA ID #10097024

      • Date Announced: JANUARY 29 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."

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    VISIBILITY:WINDSHIELD

    • TSB #SSM73813 Attachm

      NHTSA ID #10141091

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

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    • TSB #SSM73813

      NHTSA ID #10141090

      • Date Announced: MARCH 28 2018
      • Additional Info: How to Fix

      Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152

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    STRUCTURE

    • TSB #JTB00343NAS5

      NHTSA ID #10119562

      • Date Announced: SEPTEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

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    STRUCTURE:FRAME AND MEMBERS

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    STRUCTURE:BODY

    • TSB #SSM72926

      NHTSA ID #10095064

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

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    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    STRUCTURE:BODY:DOOR

    • TSB #JTB00511NAS1

      NHTSA ID #10094630

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.

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    STRUCTURE:BODY:HOOD

    • TSB #JTB00619NAS2.1

      NHTSA ID #10148519

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

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    • TSB #JTB00619NAS2.2

      NHTSA ID #10148523

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

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    • TSB #JTB00619NAS2.3

      NHTSA ID #10148525

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

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    LATCHES/LOCKS/LINKAGES

    • TSB #SSM72875

      NHTSA ID #10094790

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

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    LATCHES/LOCKS/LINKAGES:HOOD:LATCH

    • TSB #JTB00619NAS2.1

      NHTSA ID #10148519

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

      More Information »

    • TSB #JTB00619NAS2.2

      NHTSA ID #10148523

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

      More Information »

    • TSB #JTB00619NAS2.3

      NHTSA ID #10148525

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat

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    • TSB #JTB00619NAS2

      NHTSA ID #10148512

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: The reissue replaces all previous version. Please destroy all previous versions.

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    • TSB #JTB00619NAS1

      NHTSA ID #10141084

      • Date Announced: MARCH 23 2018
      • Additional Info: How to Fix

      Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched

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    TIRES

    • TSB #SSM73888 Attachm

      NHTSA ID #10143028

      • Date Announced: JUNE 19 2018
      • Additional Info: How to Fix

      Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

      More Information »

    • TSB #SSM73888

      NHTSA ID #10143027

      • Date Announced: JUNE 19 2018
      • Additional Info: How to Fix

      Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon

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    WHEELS

    • TSB #SSM72498

      NHTSA ID #10148517

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: Wheel stud failures (fractures).

      More Information »

    • TSB #SSM72498

      NHTSA ID #10131576

      • Date Announced: JUNE 02 2017
      • Additional Info: How to Fix

      Summary: Issue: Wheel stud failures (fractures).

      More Information »

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    WHEELS:LUGS/NUTS/BOLTS

    • TSB #SSM72498

      NHTSA ID #10131576

      • Date Announced: JUNE 02 2017
      • Additional Info: How to Fix

      Summary: Issue: Wheel stud failures (fractures).

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    SEATS

    • TSB #SSM73417

      NHTSA ID #10131578

      • Date Announced: JUNE 06 2017
      • Additional Info: How to Fix

      Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.

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    • TSB #JTB00500NAS1

      NHTSA ID #10097584

      • Date Announced: JUNE 21 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

      More Information »

    • TSB #JTB00267NAS2

      NHTSA ID #10096901

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING

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    BACK OVER PREVENTION

    • TSB #SSM72307

      NHTSA ID #10151661

      • Date Announced: OCTOBER 18 2018
      • Additional Info: How to Fix

      Summary: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c

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    • TSB #SSM72307

      NHTSA ID #10142160

      • Date Announced: MAY 16 2018
      • Additional Info: How to Fix

      Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo

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    EQUIPMENT

    • TSB #SSM74063

      NHTSA ID #10148515

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M

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    • TSB #SSM74060

      NHTSA ID #10148516

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost

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    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146029

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: InControl Touch Pro phase 4 customer letter

      More Information »

    • TSB #SFCC_09AUG18_REV

      NHTSA ID #10146030

      • Date Announced: AUGUST 20 2018
      • Additional Info: How to Fix

      Summary: SIM card activation issues

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    • TSB #JTB00539NAS3

      NHTSA ID #10146021

      • Date Announced: AUGUST 16 2018
      • Additional Info: How to Fix

      Summary: A rattle noise from the front overhead console may be evident.

      More Information »

    • TSB #SSM71538.2

      NHTSA ID #10146232

      • Date Announced: JULY 24 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM71538.2 Attac

      NHTSA ID #10146233

      • Date Announced: JULY 24 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM71538.2 Attac

      NHTSA ID #10146234

      • Date Announced: JULY 24 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM71538

      NHTSA ID #10146214

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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    • TSB #SSM71538.1 Attac

      NHTSA ID #10146228

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

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    • TSB #SSM71538 Attachm

      NHTSA ID #10146216

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM71538.1 Attac

      NHTSA ID #10146227

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM71538.1

      NHTSA ID #10146226

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM71538 Attachm

      NHTSA ID #10146215

      • Date Announced: JULY 17 2018
      • Additional Info: How to Fix

      Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.

      More Information »

    • TSB #SSM73462

      NHTSA ID #10142162

      • Date Announced: MAY 16 2018
      • Additional Info: How to Fix

      Summary: Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone

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    • TSB #SSM73798

      NHTSA ID #10141068

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

      More Information »

    • TSB #JTB00606NAS1

      NHTSA ID #10141071

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust

      More Information »

    • TSB #SSM73554

      NHTSA ID #10119570

      • Date Announced: SEPTEMBER 25 2017
      • Additional Info: How to Fix

      Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.

      More Information »

    • TSB #JTB00343NAS5

      NHTSA ID #10119562

      • Date Announced: SEPTEMBER 22 2017
      • Additional Info: How to Fix

      Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.

      More Information »

    • TSB #SSM72926

      NHTSA ID #10118501

      • Date Announced: JULY 17 2017
      • Additional Info: How to Fix

      Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.

      More Information »

    • TSB #K444NAS2

      NHTSA ID #10118148

      • Date Announced: MARCH 14 2017
      • Additional Info: How to Fix

      Summary: TCU security key was not subject to end of line test and verification

      More Information »

    • TSB #JTB00539NAS1

      NHTSA ID #10110945

      • Date Announced: DECEMBER 08 2016
      • Additional Info: How to Fix

      Summary: Situation: A rattle noise from the front overhead console may be evident.

      More Information »

    • TSB #SSM72557

      NHTSA ID #10095402

      • Date Announced: OCTOBER 11 2016
      • Additional Info: How to Fix

      Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE

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    • TSB #SSM72971

      NHTSA ID #10095104

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON

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    • TSB #JTB00343NAS4

      NHTSA ID #10095061

      • Date Announced: SEPTEMBER 09 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

      More Information »

    • TSB #SSM72926

      NHTSA ID #10095064

      • Date Announced: SEPTEMBER 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.

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    • TSB #SSM72906

      NHTSA ID #10094792

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72581

      NHTSA ID #10093106

      • Date Announced: JULY 07 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)

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    • TSB #JTB00500NAS1

      NHTSA ID #10097584

      • Date Announced: JUNE 21 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.

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    • TSB #JTB00492NAS1

      NHTSA ID #10096920

      • Date Announced: MAY 19 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.

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    EQUIPMENT:ELECTRICAL

    • TSB #SSM74048

      NHTSA ID #10148529

      • Date Announced: SEPTEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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    • TSB #SSM74048

      NHTSA ID #10146039

      • Date Announced: AUGUST 29 2018
      • Additional Info: How to Fix

      Summary: Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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    • TSB #SSM72960

      NHTSA ID #10142413

      • Date Announced: APRIL 30 2018
      • Additional Info: How to Fix

      Summary: Issue: Tunescan does not operate, scrolling window animation is constantly running.

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    • TSB #JTB00606NAS1

      NHTSA ID #10141071

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust

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    • TSB #SSM73798

      NHTSA ID #10141068

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda

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    • TSB #6-341NAS

      NHTSA ID #10110957

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an

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    • TSB #K444NAS1

      NHTSA ID #10110955

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #K437NAS2

      NHTSA ID #10110947

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

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    • TSB #6-339NAS2

      NHTSA ID #10110958

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

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    • TSB #SSM72557

      NHTSA ID #10110975

      • Date Announced: NOVEMBER 17 2016
      • Additional Info: How to Fix

      Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th

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    • TSB #SSM73025

      NHTSA ID #10095301

      • Date Announced: OCTOBER 24 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

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    • TSB #SSM72960

      NHTSA ID #10095103

      • Date Announced: SEPTEMBER 26 2016
      • Additional Info: How to Fix

      Summary: ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.

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    • TSB #SSM72971

      NHTSA ID #10095104

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON

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    • TSB #JTB00380NAS4

      NHTSA ID #10094594

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

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    • TSB #SSM72906

      NHTSA ID #10094539

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72906

      NHTSA ID #10094792

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O

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    • TSB #SSM72902

      NHTSA ID #10094523

      • Date Announced: JULY 28 2016
      • Additional Info: How to Fix

      Summary: ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.

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    • TSB #6-307NAS

      NHTSA ID #10096648

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I

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    • TSB #K414NAS1

      NHTSA ID #10094466

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG

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    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM74048

      NHTSA ID #10148529

      • Date Announced: SEPTEMBER 12 2018
      • Additional Info: How to Fix

      Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.

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    • TSB #SSM74063

      NHTSA ID #10148515

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M

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    • TSB #SSM73793

      NHTSA ID #10141083

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu

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    • TSB #JTB00606NAS1

      NHTSA ID #10141071

      • Date Announced: MARCH 19 2018
      • Additional Info: How to Fix

      Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust

      More Information »

    • TSB #SSM73700

      NHTSA ID #10127608

      • Date Announced: DECEMBER 17 2017
      • Additional Info: How to Fix

      Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi

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    • TSB #JTB00552NAS4

      NHTSA ID #10124198

      • Date Announced: OCTOBER 03 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #K437NAS2

      NHTSA ID #10110947

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra

      More Information »

    • TSB #6-339NAS2

      NHTSA ID #10110958

      • Date Announced: DECEMBER 19 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof

      More Information »

    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM72971

      NHTSA ID #10095104

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON

      More Information »

    • TSB #SSM72655

      NHTSA ID #10094478

      • Date Announced: JULY 06 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER

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    • TSB #SSM72823

      NHTSA ID #10097591

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN

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    • TSB #JTB00496NAS2

      NHTSA ID #10097596

      • Date Announced: JUNE 14 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    • TSB #JTB00496NAS1

      NHTSA ID #10097595

      • Date Announced: JUNE 03 2016
      • Additional Info: How to Fix

      Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA

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    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM73930

      NHTSA ID #10143036

      • Date Announced: JUNE 22 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.

      More Information »

    • TSB #SSM73793

      NHTSA ID #10141083

      • Date Announced: MARCH 26 2018
      • Additional Info: How to Fix

      Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu

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    • TSB #SSM73520

      NHTSA ID #10127104

      • Date Announced: NOVEMBER 06 2017
      • Additional Info: How to Fix

      Summary: When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.

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    • TSB #6-341NAS2

      NHTSA ID #10124201

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an e

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    • TSB #K444NAS3

      NHTSA ID #10124202

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #JTB00552NAS4

      NHTSA ID #10124198

      • Date Announced: OCTOBER 03 2017
      • Additional Info: How to Fix

      Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa

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    • TSB #SSM73543

      NHTSA ID #10120500

      • Date Announced: AUGUST 31 2017
      • Additional Info: How to Fix

      Summary: Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the

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    • TSB #SSM73139

      NHTSA ID #10118499

      • Date Announced: JULY 06 2017
      • Additional Info: How to Fix

      Summary: Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.

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    • TSB #6-341NAS

      NHTSA ID #10110957

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an

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    • TSB #K444NAS1

      NHTSA ID #10110955

      • Date Announced: DECEMBER 22 2016
      • Additional Info: How to Fix

      Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve

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    • TSB #JTB00496NAS3

      NHTSA ID #10095343

      • Date Announced: OCTOBER 26 2016
      • Additional Info: How to Fix

      Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S

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    • TSB #SSM73025

      NHTSA ID #10095301

      • Date Announced: OCTOBER 24 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.

      More Information »

    • TSB #K414NAS1

      NHTSA ID #10094466

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG

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    • TSB #6-307NAS

      NHTSA ID #10096648

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I

      More Information »

    • TSB #SSM72655

      NHTSA ID #10094478

      • Date Announced: JULY 06 2016
      • Additional Info: How to Fix

      Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER

      More Information »

    EQUIPMENT:AIR CONDITIONER

    • TSB #JTB00380NAS4

      NHTSA ID #10094594

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

      More Information »

    • TSB #JTB00380NAS3

      NHTSA ID #10093082

      • Date Announced: JULY 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

      More Information »

    • TSB #JTB-00311-NAS-1

      NHTSA ID #10079244

      • Date Announced: SEPTEMBER 26 2013
      • Additional Info: How to Fix

      Summary: "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."

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    EQUIPMENT:MECHANICAL

    • TSB #JTB00539NAS2

      NHTSA ID #10118145

      • Date Announced: MARCH 01 2017
      • Additional Info: How to Fix

      Summary: A rattle noise from the front overhead console may be evident

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    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SFCC_08MAR18

      NHTSA ID #10134968

      • Date Announced: MARCH 08 2018
      • Additional Info: How to Fix

      Summary: Jaguar Land Rover Shop Foreman Conference Call

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    • TSB #SSM73511

      NHTSA ID #10127609

      • Date Announced: DECEMBER 19 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar headlining cleaning products

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    • TSB #SSM73511

      NHTSA ID #10127295

      • Date Announced: DECEMBER 19 2017
      • Additional Info: How to Fix

      Summary: Issue: Jaguar headlining cleaning products

      More Information »

    • TSB #SFCC_14DEC17

      NHTSA ID #10127619

      • Date Announced: DECEMBER 14 2017
      • Additional Info: How to Fix

      Summary: Presentation from Dealer Shop Foreman Conference Call

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    • TSB #SSM73298

      NHTSA ID #10118153

      • Date Announced: MARCH 23 2017
      • Additional Info: How to Fix

      Summary: TCU fails activation and DTC U2109 flagged

      More Information »

    • TSB #JTB00380NAS4

      NHTSA ID #10094594

      • Date Announced: AUGUST 15 2016
      • Additional Info: How to Fix

      Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.

      More Information »

    • TSB #SSM72875

      NHTSA ID #10094790

      • Date Announced: AUGUST 01 2016
      • Additional Info: How to Fix

      Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING

      More Information »

    EQUIPMENT ADAPTIVE

    • TSB #SSM74063

      NHTSA ID #10148515

      • Date Announced: SEPTEMBER 05 2018
      • Additional Info: How to Fix

      Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M

      More Information »

    • TSB #JTB00588NAS1

      NHTSA ID #10123467

      • Date Announced: OCTOBER 13 2017
      • Additional Info: How to Fix

      Summary: Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.

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    • TSB #SSM72557

      NHTSA ID #10095402

      • Date Announced: OCTOBER 11 2016
      • Additional Info: How to Fix

      Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE

      More Information »

    • TSB #SSM72971

      NHTSA ID #10095104

      • Date Announced: SEPTEMBER 21 2016
      • Additional Info: How to Fix

      Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON

      More Information »

    • TSB #JTB00343NAS4

      NHTSA ID #10095061

      • Date Announced: SEPTEMBER 09 2016
      • Additional Info: How to Fix

      Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.

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    • TSB #SSM72811

      NHTSA ID #10097589

      • Date Announced: JUNE 15 2016
      • Additional Info: How to Fix

      Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.

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    • TSB #JTB00460NAS1

      NHTSA ID #10097024

      • Date Announced: JANUARY 29 2016
      • Additional Info: How to Fix

      Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."

      More Information »