2017 Jaguar XJ
TSBs (Technical Service Bulletins)
Please note: The TSB information displayed below are summaries. We do not have access to the full versions. To get full information about a particular TSB, write down the TSB title & date, & either contact your local dealer or click on the links below.
The TSB numbers are the NHTSA numbers, which are different from the manufacturer-assigned TSB numbers — the NHTSA doesn't keep track of those. It's a very screwed up situation that's almost completely unhelpful to you as the consumer. Use the issue date or the title when asking your dealer for more information about a TSB.
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TSB #SSM74171
NHTSA ID #10155311
Summary: U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #JA17TE-09
NHTSA ID #10127293
Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
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TSB #SSM73660
NHTSA ID #10127578
Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi
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TSB #SSM73660
NHTSA ID #10127284
Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi
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TSB #SSM73660
NHTSA ID #10127578
Summary: Issue: Jaguar XJ customers may complain of a creak, squeak or knock from the front suspension area, particularly enhanced at various speeds whilst travelling over speed bumps or uneven road surfaces. Upon inspection, technicians have identi
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TSB #SSM73929
NHTSA ID #10146157
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM73929 Attachm
NHTSA ID #10146158
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM73929 Attachm
NHTSA ID #10146159
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM58558
NHTSA ID #10124197
Summary: Issue: Submitting a Brake Noise EPQR
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TSB #SSM73929 Attachm
NHTSA ID #10143043
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM73929 Attachm
NHTSA ID #10143042
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM73929
NHTSA ID #10143041
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #SSM73929
NHTSA ID #10143041
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM73929 Attachm
NHTSA ID #10143042
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #SSM73929 Attachm
NHTSA ID #10143043
Summary: Issue: Visible corrosion on the vehicle brake disc friction faces which result in a grinding noise or judder.
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #SSM73035
NHTSA ID #10110969
Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
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TSB #SSM73035
NHTSA ID #10110969
Summary: Issue: Warranty claims are being submitted for ABS modulator replacement, when the DTC present on the vehicle indicates a specific diagnostic path to be taken, and not resulting in a requirement for replacement.
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #SFCC_APRIL19_Sli
NHTSA ID #10159752
Summary: PCV DiaphramTorn. The Check Engine Lamp is illuminated.
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TSB #SSM74375
NHTSA ID #10159477
Summary: Air leak from the right hand camshaft cover assembly due to a split diaphragm within the pressure control valve. Any of the following DTCs (indicating an air intake system leak) could be stored in the Powertrain Control Module (PCM) ? P218
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TSB #SFCC_14MAR19_Sli
NHTSA ID #10158621
Summary: The Check Engine Lamp is on and the vehicle is running rough.
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TSB #SSM74309Attachme
NHTSA ID #10158565
Summary: Malfunction Indicator Lamp (MIL) illuminated. DTC P242B-64 logged in Powertrain Control Module (PCM). Issue applies to AJ20-D4 engine only.
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TSB #SSM73814
NHTSA ID #10141079
Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.
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TSB #JTB00349NAS2
NHTSA ID #10127618
Summary: A clatter/knock/rattle noise may be heard from the engine.
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TSB #JTB00349NAS2
NHTSA ID #10127304
Summary: A clatter/knock/rattle noise may be heard from the engine.
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TSB #SSM73067
NHTSA ID #10131574
Summary: Issue: JLR is investigating 3.0L & 5.0L Supercharger noise, post VIN's on JTB00349v2 & JTB00356v2.
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TSB #JTB00423NAS2
NHTSA ID #10110943
Summary: Situation: A 'humming' noise may be evident from the engine when the engine is idling.
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TSB #SSM73028
NHTSA ID #10095351
Summary: ISSUE: THE CUSTOMER MAY REPORT A NOISE FROM THE ENGINE BAY. THIS MAYBE ACCOMPANIED WITH THE COOLANT GAUGE READING HIGH AND/OR THE CHARGE WARNING INDICATOR ILLUMINATED. INVESTIGATION FINDS A CONCERN WITH THE PRIMARY IDLER PULLEY ASSEMBLY WH
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TSB #SSM74023
NHTSA ID #10146046
Summary: Issue: The customer reports a coolant leak from the engine compartment which is found to originate from the thermostat housing seam.
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TSB #JTB00566NAS4
NHTSA ID #10142170
Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
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TSB #SSM73814
NHTSA ID #10142404
Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.
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TSB #SSM73824
NHTSA ID #10142402
Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
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TSB #SSM72865 Attachm
NHTSA ID #10127576
Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
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TSB #SSM72865
NHTSA ID #10127575
Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
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TSB #SSM72865
NHTSA ID #10127575
Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
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TSB #SSM72865 Attachm
NHTSA ID #10127282
Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
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TSB #SSM72865
NHTSA ID #10127281
Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
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TSB #SSM72865 Attachm
NHTSA ID #10127576
Summary: Issue: Diesel exhaust fluid (DEF) injector crystallization leading to incorrect and unnecessary replacement.
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TSB #SSM74008
NHTSA ID #10151658
Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
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TSB #SSM74008Attachme
NHTSA ID #10151659
Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
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TSB #SSM72254
NHTSA ID #10148540
Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
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TSB #SSM74008
NHTSA ID #10148533
Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
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TSB #SSM74008Attachme
NHTSA ID #10148534
Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
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TSB #SSM74008Attachme
NHTSA ID #10148535
Summary: Automatic transmission oil leaks (8HP45/75) resulting in transmission sump replacements.
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TSB #SSM74038
NHTSA ID #10148518
Summary: Issue: A customer may report an oil leak under the vehicle from the transmission suspected to be the sump pan. Engineering would like to investigate the root cause as to these concerns
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TSB #SSM73410
NHTSA ID #10131577
Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
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TSB #SSM73384
NHTSA ID #10131579
Summary: Issue: Rear differential oil leak evident from the pinion seal.
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TSB #JTB00417NAS3
NHTSA ID #10096912
Summary: SITUATION: AN OIL LEAK MAY BE EVIDENT FROM UNDERNEATH THE VEHICLE OR DISCOVERED DURING ROUTINE SERVICE.
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TSB #SSM73809
NHTSA ID #10141078
Summary: Issue: Powertrain Transmission Module Learn Adaption routine has been instated on SDD/Pathfinder.
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TSB #SSM74490Attachme
NHTSA ID #10163740
Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
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TSB #SSM74490
NHTSA ID #10163739
Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
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TSB #SFCC_JUL19_Slide
NHTSA ID #10163748
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SFCC_JUL19_Slide
NHTSA ID #10163750
Summary: Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
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TSB #SFCC_JUN19_Slide
NHTSA ID #10164943
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SFCC-JUN19-Slide
NHTSA ID #10163115
Summary: Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 software
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TSB #SFCCMAY19Slide13
NHTSA ID #10162309
Summary: Incorrect DEF Quality & No Restarts in ?XXX? Miles is on the IPC
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TSB #SSM74304
NHTSA ID #10159475
Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth®, Voice commands no longer work
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TSB #SSM73798
NHTSA ID #10158566
Summary: Following a software update or an attempt to update the InControl Touch Pro system, one of the conditions listed below has been identified: InControl Touch Pro system constantly restarting Voice / Speech concern Navigation concern Live
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TSB #SSM74304
NHTSA ID #10155283
Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
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TSB #SFCC-Slide22
NHTSA ID #10155322
Summary: InControl Touch Pro Inoperative
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TSB #SSM74171
NHTSA ID #10155311
Summary: U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
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TSB #SFCC_10JAN19_Sli
NHTSA ID #10153453
Summary: InControl Touch Pro Inoperative
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TSB #JTB00552NAS7
NHTSA ID #10153322
Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
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TSB #SSM74171
NHTSA ID #10152683
Summary: U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
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TSB #SSM72307
NHTSA ID #10151661
Summary: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
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TSB #SSM74131
NHTSA ID #10151663
Summary: Jaguar Land Rover released Pathfinder 195 on 11th October and Symptom Driven Diagnostics (SDD) 154.05 on 8th October. As part of our continued efforts in increasing our customer experience, the release contains the latest InControl softwar
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TSB #SSM74060
NHTSA ID #10148516
Summary: Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost
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TSB #SSM74054
NHTSA ID #10146038
Summary: Issue: ?SOS Limited Availability? warning is displayed on the IC (Instrument Cluster along with Diagnostic Trouble Code (DTC) U3000-49 logged in the TCU (Telematics Control Unit).
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TSB #SSM74034
NHTSA ID #10146036
Summary: Issue: While carrying out the Pre Delivery Inspection (PDI) using Pathfinder it may be found that the passive start and lock/ unlock functionality using the key remote is not operating. The message ?Smart key not found? may also appear on
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TSB #SFCC_09AUG18_REV
NHTSA ID #10146031
Summary: 18C - New face of InControl Touch Pro and 18C software improvements
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TSB #SFCC_09AUG18_REV
NHTSA ID #10146032
Summary: A customer may report "Hood Open" message displays on IP with hood closed.
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TSB #SSM73798
NHTSA ID #10143019
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #JTB00566NAS4
NHTSA ID #10142170
Summary: An 'engine overheat' message may be displayed on the Instrument Cluster and that coolant may be leaking from engine compartment area.
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TSB #SSM73798.1
NHTSA ID #10142165
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #SSM72302
NHTSA ID #10142163
Summary: Issue: B1412-96 being flagged in the Gateway Module
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TSB #SSM72307
NHTSA ID #10142160
Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo
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TSB #SSM73798
NHTSA ID #10142134
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #SSM73824
NHTSA ID #10142402
Summary: Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO
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TSB #JTB00619NAS1
NHTSA ID #10141084
Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
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TSB #SSM73814
NHTSA ID #10141079
Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.
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TSB #SSM73633
NHTSA ID #10127108
Summary: Issue: When crossing into a different country In Control Secure may incorrectly determine that the vehicle has been stolen. This will result in the Telematics Service Provider (TSP) contacting the customer to confirm if theft has occurred
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TSB #SSM73554
NHTSA ID #10119570
Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.
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TSB #SSM73298
NHTSA ID #10119560
Summary: Issue: Technician may report one of the following conditions during or post PDI: DTC U2109-09 (Back up Battery Component Failures) During PDI it may not be possible to activate Telematics services Vehicle message centre may display "SOS Lim
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TSB #SSM72926
NHTSA ID #10118501
Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
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TSB #SSM73410
NHTSA ID #10131577
Summary: Issue: A technician may want to run the ?Powertrain ? Transmission module adaption clear? routine, for any vehicle with an 8HP transmission, and will not be able to find the routine within SDD.
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TSB #SSM73419
NHTSA ID #10131580
Summary: Issue: HERE Map updates must be performed correctly to ensure the vehicle's Infotainment system continues to operate as designed.
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TSB #SSM73417
NHTSA ID #10131578
Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.
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TSB #SSM73310
NHTSA ID #10118164
Summary: Issue: SIM card does not latch in SIM slot or cannot be read.
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TSB #K444NAS1
NHTSA ID #10110955
Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve
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TSB #SSM72557
NHTSA ID #10110975
Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th
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TSB #JTB00496NAS3
NHTSA ID #10095343
Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S
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TSB #SSM72823
NHTSA ID #10097591
Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN
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TSB #JTB00496NAS2
NHTSA ID #10097596
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #JTB00496NAS1
NHTSA ID #10097595
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #SSM74285
NHTSA ID #10155299
Summary: Vehicles may exhibit a no start complaint due to a repetitive intermittent flat battery. Initial diagnosis shows no fault found or no measurable quiescent drain.
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TSB #SSM74048
NHTSA ID #10148529
Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
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TSB #SSM73824
NHTSA ID #10141087
Summary: Action: When completing Primary battery diagnosis for Eco Stop concerns, it is recommended to use the Midtronics GRX-3080 battery tester. JLR are currrently investigating a hand held battery tester to replace the Midtronics EXP-1080. The Mi
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TSB #SSM73814
NHTSA ID #10141079
Summary: Issue: Customer reports that, intermittently, the vehicle will not crank.
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TSB #JTB00492NAS3
NHTSA ID #10127111
Summary: The Auto Stop/Start system may be inoperative.
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TSB #JTB00492NAS2
NHTSA ID #10118144
Summary: Auto Start-stop may be inoperative
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TSB #JTB00492NAS1
NHTSA ID #10096920
Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
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TSB #JTB00552NAS6
NHTSA ID #10143050
Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance the robustness of a range of system features and functions.
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TSB #SSM73930
NHTSA ID #10143036
Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
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TSB #SSM73798
NHTSA ID #10143019
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #SSM73798
NHTSA ID #10142400
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #SSM73798
NHTSA ID #10141068
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #SSM73700
NHTSA ID #10127294
Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi
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TSB #SSM73700
NHTSA ID #10127608
Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi
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TSB #JA17TE-09
NHTSA ID #10127587
Summary: Temporary Suspension of 17C Next Generation Infotainment (NGI) Download
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TSB #JTB00593NAS2
NHTSA ID #10125489
Summary: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions: ? Introduction of text message
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TSB #JTB00593NAS1
NHTSA ID #10123473
Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade designed to enhance/introduce the following features and functions:? Introduction of text
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TSB #K444NAS3
NHTSA ID #10124202
Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve
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TSB #6-341NAS2
NHTSA ID #10124201
Summary: DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an e
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TSB #JTB00552NAS4
NHTSA ID #10124198
Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
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TSB #JTB00552NAS3
NHTSA ID #10119565
Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
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TSB #K437NAS5
NHTSA ID #10118500
Summary: SITUATION: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra
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TSB #6-339NAS
NHTSA ID #10119548
Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this sof
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TSB #6-339NAS2
NHTSA ID #10110958
Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof
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TSB #K437NAS2
NHTSA ID #10110947
Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra
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TSB #JTB00496NAS3
NHTSA ID #10095343
Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S
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TSB #SSM72906
NHTSA ID #10094539
Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O
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TSB #SSM72875
NHTSA ID #10094790
Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
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TSB #SSM72811
NHTSA ID #10097589
Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.
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TSB #SSM72823
NHTSA ID #10097591
Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN
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TSB #JTB00496NAS2
NHTSA ID #10097596
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #JTB00496NAS1
NHTSA ID #10097595
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #JTB00460NAS1
NHTSA ID #10097024
Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."
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TSB #SFCC_APRIL19_Sli
NHTSA ID #10159750
Summary: The yellow reflector in the headlamp assembly is delaminating
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TSB #SSM73813
NHTSA ID #10141090
Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
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TSB #SSM73813 Attachm
NHTSA ID #10141091
Summary: Issue: JLR Quality are investigating issues with cracks in front windscreens on F-Pace X761 XJ X351 XF X260 XE X760 F-TYPE X152
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TSB #JTB00343NAS5
NHTSA ID #10119562
Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #SSM72926
NHTSA ID #10095064
Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #JTB00511NAS1
NHTSA ID #10094630
Summary: SITUATION: THE DOOR POCKET LEATHER MAY BE LOOSE OR WRINKLED.
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TSB #JTB00619NAS2.1
NHTSA ID #10148519
Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
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TSB #JTB00619NAS2.3
NHTSA ID #10148525
Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
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TSB #JTB00619NAS2.2
NHTSA ID #10148523
Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
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TSB #SSM72875
NHTSA ID #10094790
Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
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TSB #JTB00619NAS2.2
NHTSA ID #10148523
Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
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TSB #JTB00619NAS2
NHTSA ID #10148512
Summary: The reissue replaces all previous version. Please destroy all previous versions.
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TSB #JTB00619NAS2.3
NHTSA ID #10148525
Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
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TSB #JTB00619NAS2.1
NHTSA ID #10148519
Summary: A 'Hood open' message may be displayed on the Instrument Cluster (IC) or the security system status indicator may give an audible warning to indicate that the hood is not latched correctly. Upon further inspection, the hood is correctly lat
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TSB #JTB00619NAS1
NHTSA ID #10141084
Summary: The 'Hood open' warning message may be displayed on the Instrument Cluster (IC) and/or the security system status indicator gives an audible warning to indicate that the hood is not latched correctly when the hood has been correctly latched
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TSB #SSM73888 Attachm
NHTSA ID #10143028
Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
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TSB #SSM73888
NHTSA ID #10143027
Summary: Issue: Low Speed Manoeuvring Front Tyre Skipping Phenomenon
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TSB #SFCC_JUL19_Slide
NHTSA ID #10163753
Summary: The tire valve stem is broken or cracked.
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TSB #SSM72498
NHTSA ID #10148517
Summary: Issue: Wheel stud failures (fractures).
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TSB #SSM72498
NHTSA ID #10131576
Summary: Issue: Wheel stud failures (fractures).
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #SSM72498
NHTSA ID #10131576
Summary: Issue: Wheel stud failures (fractures).
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TSB #SSM74278
NHTSA ID #10155304
Summary: Seat height operates in increments and seat memory function will not work after replacement of seat height motor. Diagnostic Trouble Code (DTC) B1B87-31, stored in Driver Seat Module (DSM) or Passenger Seat Module (PSM) Note: that the seat
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TSB #SSM73417
NHTSA ID #10131578
Summary: Issue: When the hard keys on the rear seat centre switch pack are operated pressing the Left Hand switch activates the Right Hand seat heater. Pressing the Right Hand switch activates the Left Hand seat heater.
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TSB #JTB00500NAS1
NHTSA ID #10097584
Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.
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TSB #JTB00496NAS2
NHTSA ID #10097596
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #JTB00267NAS2
NHTSA ID #10096901
Summary: SITUATION: A VIBRATION OR SHAKING SENSATION COMING FROM DIFFERENT AREAS OF THE VEHICLE MAY BE EVIDENT WHILE DRIVING. THIS MAY BE FELT THROUGH THE STEERING WHEEL AND/OR THROUGH THE SEATS/VEHICLE BODY. IT MAY, OR MAY NOT, OCCUR DURING BRAKING
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TSB #SSM72307
NHTSA ID #10151661
Summary: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blockage c
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TSB #SSM72307
NHTSA ID #10142160
Summary: Issue: The message "Radar Sensor Blocked" appears in instrument pack display. If blockage occurs while ACC is being used, ?Driver Intervene? and/or "Radar sensor blocked" message will appear on the cluster and DTC C1A67-97 is also set. Blo
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TSB #SFCC_AUG19_Slide
NHTSA ID #10164963
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SSM74490Attachme
NHTSA ID #10163740
Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
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TSB #SSM74490
NHTSA ID #10163739
Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
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TSB #SFCC_JUL19_Slide
NHTSA ID #10163750
Summary: Not able to hear incoming calls with iPhone at iOS 12.2 / 12.3 softw
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TSB #SFCC-JUN19-Slide
NHTSA ID #10163114
Summary: Intermittent Bluetooth connection on Android equipped device with software 9.0
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TSB #SFCC-JUN19-Slide
NHTSA ID #10163113
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SFCC-JUN19-Slide
NHTSA ID #10163117
Summary: InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
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TSB #SFCC_JUN19_Slide
NHTSA ID #10164943
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SFCC_JUN19_Slide
NHTSA ID #10164944
Summary: Intermittent Bluetooth connection on Android equipped device with software 9.0
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TSB #SFCCMAY19Slide25
NHTSA ID #10162315
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SFCC_APRIL19_Sli
NHTSA ID #10159752
Summary: PCV DiaphramTorn. The Check Engine Lamp is illuminated.
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TSB #SSM74304
NHTSA ID #10155283
Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
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TSB #SFCC-Slide22
NHTSA ID #10155322
Summary: InControl Touch Pro Inoperative
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TSB #SSM74171
NHTSA ID #10155311
Summary: U1000-00 present in BCM. One or more BCM outputs not functioning. Examples include: Exterior lighting; Interior lighting (especially interior lights on X260, X760 or X761); Sun roof blinds; Steering Wheel Adjust; eco stop start.
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TSB #SSM74063
NHTSA ID #10148515
Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M
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TSB #SSM74060
NHTSA ID #10148516
Summary: Issue: Following what appears to be a successful software update to the Remote Function Actuator (RFA) or replacement module using Pathfinder or Symptom Driven Diagnostics (SDD) the module appears to be unresponsive to any further diagnost
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TSB #SFCC_09AUG18_REV
NHTSA ID #10146029
Summary: InControl Touch Pro phase 4 customer letter
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TSB #SFCC_09AUG18_REV
NHTSA ID #10146030
Summary: SIM card activation issues
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TSB #JTB00539NAS3
NHTSA ID #10146021
Summary: A rattle noise from the front overhead console may be evident.
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TSB #SSM71538.2 Attac
NHTSA ID #10146234
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538.2 Attac
NHTSA ID #10146233
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538.2
NHTSA ID #10146232
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538 Attachm
NHTSA ID #10146215
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538.1 Attac
NHTSA ID #10146227
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538 Attachm
NHTSA ID #10146216
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538.1
NHTSA ID #10146226
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538
NHTSA ID #10146214
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM71538.1 Attac
NHTSA ID #10146228
Summary: Issue: Customer may report door lock cylinder cover missing or has become adrift.
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TSB #SSM73462
NHTSA ID #10142162
Summary: Issue: 1/ When the iPhone is connected to Bluetooth, the user gets an incoming call. The user will not be able to hear the callers voice. In order to hear the voice the user has to go to the phone screen options and select the vehicle phone
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TSB #JTB00606NAS1
NHTSA ID #10141071
Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust
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TSB #SSM73798
NHTSA ID #10141068
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #SSM73554
NHTSA ID #10119570
Summary: Issue: Park distance control (PDC) audio tones inconsistent with visual display.
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TSB #JTB00343NAS5
NHTSA ID #10119562
Summary: Situation: The face of the Smart key handset may peel away from the handset main body or the handset case may be bulging.
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TSB #SSM72926
NHTSA ID #10118501
Summary: Issue: Customer may report erratic ambient air temperature readings or default setting (ie.-40°) appearing.
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TSB #K444NAS2
NHTSA ID #10118148
Summary: TCU security key was not subject to end of line test and verification
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TSB #JTB00539NAS1
NHTSA ID #10110945
Summary: Situation: A rattle noise from the front overhead console may be evident.
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TSB #SSM72557
NHTSA ID #10095402
Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE
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TSB #SSM72971
NHTSA ID #10095104
Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON
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TSB #JTB00343NAS4
NHTSA ID #10095061
Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
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TSB #SSM72926
NHTSA ID #10095064
Summary: ISSUE: CUSTOMER MAY REPORT ERRATIC AMBIENT AIR TEMPERATURE READINGS OR DEFAULT SETTING (IE.-40°) APPEARING.
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TSB #SSM72906
NHTSA ID #10094792
Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O
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TSB #SSM72581
NHTSA ID #10093106
Summary: ISSUE: CENTRE CONSOLE CUP HOLDER COVER SPLIT (SEE ATTACHMENT)
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TSB #JTB00500NAS1
NHTSA ID #10097584
Summary: SITUATION: ONLY ON VEHICLES WITH FRONT SEATS EQUIPPED WITH BOTH MASSAGE AND FRONT CUSHION EXTENSION FUNCTIONS, A 'CLICK' NOISE MAY BE HEARD WHEN RAISING / LOWERING THE RIGHT FRONT SEAT CUSHION.
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TSB #JTB00492NAS1
NHTSA ID #10096920
Summary: SITUATION: THE AUTO STOP/START SYSTEM MAY BE INOPERATIVE.
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TSB #SFCC_AUG19_Slide
NHTSA ID #10164963
Summary: Popping sound or crackling noise from the audio system while in use.
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TSB #SFCC_JUN19_Slide
NHTSA ID #10164944
Summary: Intermittent Bluetooth connection on Android equipped device with software 9.0
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TSB #SSM74304
NHTSA ID #10155283
Summary: After an Infotainment Master Control Module (IMC) software update: Phone will not connect via Bluetooth® Voice commands no longer work
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TSB #SSM74048
NHTSA ID #10148529
Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
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TSB #SSM74048
NHTSA ID #10146039
Summary: Issue: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
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TSB #SSM72960
NHTSA ID #10142413
Summary: Issue: Tunescan does not operate, scrolling window animation is constantly running.
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TSB #JTB00606NAS1
NHTSA ID #10141071
Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust
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TSB #SSM73798
NHTSA ID #10141068
Summary: Issue: In some cases, vehicle functionality concerns have been identified which either prevent the software update to the InControl Touch Pro system, or cause system functionality concerns after the infotainment system was successfully upda
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TSB #K444NAS1
NHTSA ID #10110955
Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve
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TSB #6-341NAS
NHTSA ID #10110957
Summary: DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an
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TSB #K437NAS2
NHTSA ID #10110947
Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra
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TSB #6-339NAS2
NHTSA ID #10110958
Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof
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TSB #SSM72557
NHTSA ID #10110975
Summary: When fitting a new Remote Function Actuator (RFA) (referred to as the Keyless Vehicle Module - KVM on SDD) with a module part number of: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD cannot communicate with th
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TSB #SSM73025
NHTSA ID #10095301
Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
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TSB #SSM72960
NHTSA ID #10095103
Summary: ISSUE: TUNESCAN DOES NOT OPERATE, SCROLLING WINDOW ANIMATION IS CONSTANTLY RUNNING.
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TSB #SSM72971
NHTSA ID #10095104
Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON
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TSB #JTB00380NAS4
NHTSA ID #10094594
Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
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TSB #SSM72906
NHTSA ID #10094539
Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O
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TSB #SSM72906
NHTSA ID #10094792
Summary: ISSUE: WHEN RUNNING EITHER; ¿CONFIGURE NEW MODULE -¿INCONTROL TOUCH PRO: INFOTAINMENT MASTER CONTROLLER¿ OR, ¿¿INCONTROL TOUCH PRO - VEHICLE SHARED SECRET¿. A MESSAGE MAY BE DISPLAYED ON SYMPTOM DRIVEN DIAGSNOTICS (SDD) STATING, ¿AN ERROR O
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TSB #SSM72902
NHTSA ID #10094523
Summary: ISSUE: ELECTRIC WINDOW, SUN / MOON ROOF, REAR SIDE WINDOW BLINDS, INOPERATIVE OR NOT FUNCTIONING CORRECTLY AFTER PDI.
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TSB #K414NAS1
NHTSA ID #10094466
Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG
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TSB #6-307NAS
NHTSA ID #10096648
Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I
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TSB #SFCC_JUN19_Slide
NHTSA ID #10164947
Summary: InControl Touch Pro customer may experience a Satellite radio (SDAR) favorite missing and replaced with a ?2500? status.
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TSB #SSM74048
NHTSA ID #10148529
Summary: Customers may complain that the Wireless Head Phones for Dual Screen View or Rear Seat Entertainment are inoperative.
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TSB #SSM74063
NHTSA ID #10148515
Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M
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TSB #SSM73793
NHTSA ID #10141083
Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu
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TSB #JTB00606NAS1
NHTSA ID #10141071
Summary: The InControl® secure system may incorrectly identify the vehicle as stolen after crossing an international border. This will result in the Telematics Service Provider contacting the customer to confirm if theft has occurred. Until the cust
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TSB #SSM73700
NHTSA ID #10127608
Summary: ISSUE: Jaguar Land Rover (JLR) have received multiple reports of concerns experienced when updating vehicles equipped with InControl Touch Pro to latest software version NGI 17C on both Symptom Driven Diagnostics (SDD) and PATHFINDER. Addi
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TSB #JTB00552NAS4
NHTSA ID #10124198
Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
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TSB #6-339NAS2
NHTSA ID #10110958
Summary: DESCRIPTION OF ISSUE: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. Some customers may have experienced infotainment issues and this sof
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TSB #K437NAS2
NHTSA ID #10110947
Summary: Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro? system. Some customers may have experienced infotainment issues and this software upgra
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TSB #JTB00496NAS3
NHTSA ID #10095343
Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S
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TSB #SSM72971
NHTSA ID #10095104
Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON
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TSB #SSM72655
NHTSA ID #10094478
Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER
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TSB #SSM72823
NHTSA ID #10097591
Summary: ISSUE: CUSTOMER MAY EXPERIENCE MORE THAN ONE OF THE FOLLOWING ISSUE IN THE OPERATION OF THEIR CD: CD WON¿T EJECT, INCORRECT ORDER OF RIPPED CD TRACKS, INTERMITTENT RIPPING ISSUES, TRACK SKIPPING, NO DISK SHOWN WHILE ATTEMPTING TO EJECT, CAN
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TSB #JTB00496NAS2
NHTSA ID #10097596
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #JTB00496NAS1
NHTSA ID #10097595
Summary: SITUATION: ONE OR MORE OF THE FOLLOWING INCONTROL® TOUCH PRO¿ FEATURES MAY NOT OPERATE AS EXPECTED: ¿ DELAYED INCONTROL® TOUCH PRO¿ SYSTEM START-UP ¿ BLANK TOUCH SCREEN AND/OR REAR SEAT ENTERTAINMENT (RSE) SCREENS (IF FITTED) ¿ LIVE APPLICA
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TSB #SSM73930
NHTSA ID #10143036
Summary: Issue: In some cases, vehicles that have been updated to InControl Touch Pro with version 18b, the infotainment system can no longer provide Navigation destination entry via voice control.
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TSB #SSM73793
NHTSA ID #10141083
Summary: Issue: In some cases vehicles that have been updated to InControl Touch Pro version 17C4, the infotainment system can no longer process voice inputs or outputs. Common symptoms are reported as: Voice commands are not recognized. Voice outpu
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TSB #SSM73520
NHTSA ID #10127104
Summary: When attempting to update the Navigation maps to a newer level the update fails and the Navigation becomes either slow to respond or no functionality at all.
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TSB #6-341NAS2
NHTSA ID #10124201
Summary: DESCRIPTION OF ISSUE:An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an e
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TSB #K444NAS3
NHTSA ID #10124202
Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve
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TSB #JTB00552NAS4
NHTSA ID #10124198
Summary: Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this softwa
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TSB #SSM73543
NHTSA ID #10120500
Summary: Issue: The Solid State Drive (SSD) within the Infotainment Master Controller (IMC) fails on vehicles fitted with InControl Touch Pro audio systems which causes Navigation, Speech and Media Library to be unavailable to the customer with the
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TSB #SSM73139
NHTSA ID #10118499
Summary: Issue: Users might be experiencing an issue where the navigation guidance may not work. When navigation destination is set and voice guidance is enabled, the user may not experience the instructions with the voice guidance for navigation.
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TSB #K444NAS1
NHTSA ID #10110955
Summary: Situation: An issue has been identified on certain vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an end of line test and ve
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TSB #6-341NAS
NHTSA ID #10110957
Summary: DESCRIPTION OF ISSUE: An issue has been identified on a limited number of vehicles within the listed Affected Vehicle Range have been manufactured away from process and the Telematics Control Module (TCU) security key was not subject to an
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TSB #JTB00496NAS3
NHTSA ID #10095343
Summary: SITUATION: IN RESPONSE TO CUSTOMER FEEDBACK ON THE PERFORMANCE OF THE INCONTROL® TOUCH PRO¿ SYSTEM, JAGUAR LAND ROVER HAS DEVELOPED A SOFTWARE UPGRADE. SOME CUSTOMERS MAY HAVE EXPERIENCED INFOTAINMENT POOR PERFORMANCE/RELIABILITY AND THIS S
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TSB #SSM73025
NHTSA ID #10095301
Summary: ISSUE: CUSTOMER COMPLAINT OF 1.NO GPS SIGNAL. 2.NO UPDATE ON CURRENT VEHICLE POSITION ON THE DISPLAY. 3.NO UPDATE TO THE TIME DISPLAYED. 4.CHINA ONLY MIGHT STATE THAT THE GPS PAGE SAYS THE GPS SIGNAL IS INVALID.
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TSB #6-307NAS
NHTSA ID #10096648
Summary: ISSUE: A POTENTIAL ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES LISTED WITHIN THE AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD I
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TSB #K414NAS1
NHTSA ID #10094466
Summary: "SITUATION: AN ISSUE HAS BEEN IDENTIFIED ON A LIMITED NUMBER OF VEHICLES WITHIN THE LISTED AFFECTED VEHICLE RANGE WHICH MAY HAVE BEEN MANUFACTURED AWAY FROM PROCESS AND IN SOME CASES THE PERSONAL SUBSCRIBER IDENTITY MODULE (PSIM) CARD INTEG
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TSB #SSM72655
NHTSA ID #10094478
Summary: ISSUE: WHEN IN A RADIO FUNCTION SUCH AS FM, AM, DAB/HD THE FOLLOWING BEHAVIOUR IS SEEN: WHEN MAKING A SELECTION USING LEFT OR RIGHT TUNE SOFT KEY BUTTONS OR WHEN SELECTING AN ALTERNATIVE RADIO BAND (IE TRYING TO CHANGE FROM FM TO DAB) THER
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TSB #JTB00380NAS4
NHTSA ID #10094594
Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
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TSB #JTB00380NAS3
NHTSA ID #10093082
Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
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TSB #JTB-00311-NAS-1
NHTSA ID #10079244
Summary: "SITUATION: AN ODOR MAY BE PRESENT WHEN THE CLIMATE CONTROL SYSTEM IS SWITCHED 'ON'. CAUSE: THIS MAY BE CAUSED BY MOLD SPORE ACCUMULATION / BUILD-UP IN THE EVAPORATOR CORE."
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TSB #JTB00539NAS2
NHTSA ID #10118145
Summary: A rattle noise from the front overhead console may be evident
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TSB #SFCC_APRIL19_Sli
NHTSA ID #10159750
Summary: The yellow reflector in the headlamp assembly is delaminating
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TSB #SFCC_08MAR18
NHTSA ID #10134968
Summary: Jaguar Land Rover Shop Foreman Conference Call
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TSB #SSM73511
NHTSA ID #10127295
Summary: Issue: Jaguar headlining cleaning products
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TSB #SSM73511
NHTSA ID #10127609
Summary: Issue: Jaguar headlining cleaning products
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TSB #SFCC_14DEC17
NHTSA ID #10127619
Summary: Presentation from Dealer Shop Foreman Conference Call
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TSB #SSM73298
NHTSA ID #10118153
Summary: TCU fails activation and DTC U2109 flagged
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TSB #JTB00380NAS4
NHTSA ID #10094594
Summary: SITUATION: INADEQUATE AIR CONDITIONING (A/C) PERFORMANCE MAY BE EXPERIENCED WITH THE COMPRESSOR CLUTCH (WHERE APPLICABLE) WORKING PROPERLY.
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TSB #SSM72875
NHTSA ID #10094790
Summary: ISSUE: HOMELINK UNIVERSAL TRANSMITTER NOT WORKING
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TSB #SSM74490
NHTSA ID #10163739
Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
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TSB #SSM74490Attachme
NHTSA ID #10163740
Summary: Customers may report that no audio can be heard in the vehicle. Examples of this may include: No infotainment audio, No audio from Park Aid, No audio from Rear Seat Entertainment, Customers with Telematics fitted may also report that intern
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TSB #SFCC_APRIL19_Sli
NHTSA ID #10159752
Summary: PCV DiaphramTorn. The Check Engine Lamp is illuminated.
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TSB #SFCC_APRIL19_Sli
NHTSA ID #10159750
Summary: The yellow reflector in the headlamp assembly is delaminating
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TSB #SSM74063
NHTSA ID #10148515
Summary: Issue: A customer may report any of the following concerns when selecting functions on the Touch Screen for 16MY onwards: Video playback not possible although sound is functioning correctly. 17C4 live apps and web browser inoperative. 18M
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TSB #JTB00588NAS1
NHTSA ID #10123467
Summary: Situation: A creak noise from the front of the vehicle may be evident when driving over a rough road surface or speed bump.
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TSB #SSM72557
NHTSA ID #10095402
Summary: "ISSUE: WHEN FITTING A NEW REMOTE FUNCTION ACTUATOR (RFA) (REFERRED TO AS THE KEYLESS VEHICLE MODULE - KVM ON SDD) WITH A MODULE PART NUMBER OF: FK72-19H440 - AE, FK72-19H440 - BE, FK72-19H440 - AF, FK72-19H440 - BF SDD CANNOT COMMUNICATE
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TSB #SSM72971
NHTSA ID #10095104
Summary: ISSUE: CUSTOMERS MAY EXPERIENCE INCONTROL TOUCH PRO NOT DISPLAYING AUDIO TRACK ARTWORK ON THE TOUCH SCREEN (TS) WHEN USING A UNIVERSAL SERIAL BUS (USB) FLASH DRIVE, COMPACT DISC (CD), EXTERNAL MEDIA STORAGE DEVICE OR INFOTAINMENT MASTER CON
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TSB #JTB00343NAS4
NHTSA ID #10095061
Summary: SITUATION: THE FACE OF THE COMPACT KEY HANDSET MAY PEEL AWAY FROM THE HANDSET MAIN BODY OR THE HANDSET CASE MAY BE BULGING.
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TSB #SSM72811
NHTSA ID #10097589
Summary: ISSUE: THE TOUCH SCREEN IS INOPERATIVE WITH A POP-UP MESSAGE ¿INPUT THE PIN CODE¿. IT WILL ALSO NOT BE POSSIBLE TO OPEN THE LUGGAGE/TAILGATE AND THE GLOVE BOX.
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TSB #JTB00460NAS1
NHTSA ID #10097024
Summary: "SITUATION: THE VEHICLE MAY LOCK WITH BOTH KEYS IN THE VEHICLE WHEN OPERATING THE EXTERIOR HANDLE. CAUSE: THIS MAY BE CAUSED BY A SOFTWARE ISSUE WITH THE REMOTE FUNCTION ACTUATOR (RFA)."