10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
82,778 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #9

Nov 152012

Cherokee 4WD 6-cyl

  • 35,000 miles
One day, it just stopped working in the middle of the street, on my way from work. This incident occurred twice. I only had the car for a year and couldn't understand why this happened. I called Jeep customer service who explained that it may have been an issue with the key. The next day, my vehicle completely stopped working. I had it towed and taken to the dealership where it was diagnosed to have an issue with the tipm. I had to pay money I shouldn't have had to spend to get it fixed. I later discovered so many other complaints about this issue. There's a very recent, August 2014, lawsuit pending in federal court relating to this issue.

- Brooklyn, NY, USA

problem #8

Apr 172014

Cherokee

  • 154,000 miles
Im doing interior work on my Jeep purchased Feb 19 2014... 2001 Grand Cherokee sport.... I removed the driver side visor/lighted mirror.. upon this all electric on dash I.e. gas gauge, water temp gauge, RPM, speedometer, the radiom keyless entry and door lock all went off pure shut down on trhem all fuses checked in and out none are blown...... please help cant tell how fast im going or anything

- Panama City, FL, USA

problem #7

Feb 202012

Cherokee

  • 116,000 miles
I bought my 2001 Jeep Cherokee sport last year Feb 2012 and multiple issues have been occurring. 3 months into ownership the electrical and fuel systems either stopped working or gave me constant issues (all parts factory). Now im bringing my car back into the shop because the windows wont roll down (again), the evap solenoid is leaking and misfires. The carfax is clean with no accidents and I baby this car. Jeeps are cheaply made and not meant to last past 100,000 even after services.

- Seattle , WA, USA

problem #6

Jun 212012

Cherokee 8-cyl

  • 150,000 miles
Jeep caught fire while parked in work parking lot and it was due to faulty seat heaters.

- Roxboro, NC, USA

problem #5

Jan 132011

Cherokee

  • 138,000 miles
The contact owns a 2001 Jeep Cherokee sport. The contact stated that while she was turning the steering wheel she heard a noise as if plastic was broken. The air bag light illuminated, the horn, the cruise control malfunctioned, and the check engine light illuminated. The vehicle will be taken to the dealer for diagnostic testing. The manufacturer will be contacted. The failure mileage was 138,000 and the current mileage was 138,100.

- Hyattsville, MD, USA

problem #4

Jan 242005

Cherokee

  • miles
The electrical system in 2001 Jeep Cherokee are awful it starts out as the gauges, then the dome light, then to everything else could be a fire hazard.

- Monterey, IN, USA

problem #3

Sep 012007

Cherokee

  • 152,000 miles
The engine has 150,00 miles. It is losing coolant with no puddles to show for it. The oil pressure gauge shows 0 at idle. The engine constantly overheats. No sign of head gasket leak. Coolant overflow tank fills with coolant/oil/rust mixture after running the engine for 5 minutes. Door locks don't work sometimes. Tail lights work on and off while the lights are off. All problems started within the last year.

- Truman, MN, USA

problem #2

May 192003

Cherokee

  • miles
The vehicle shut off while driving. The dealer has replaced the ignition switch several times but the problem still occurs.

- Wabash, IN, USA

problem #1

Sep 272000

Cherokee

  • miles
Vehicle is experiencing problems with the electrical system and wiring harness. Consumer has purchased vehicle a week ago, and within 4 days vehicle was taken to dealer. Dealer has since kept vehicle with no remedy. Periodically, the power windows did not work. Airbag light would come on and off, and air conditioner would not work. Also, vehicle had a gas fume smell after vehicle would not start.

- Shawnee, OK, USA