10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
73,833 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #4

Jul 062021

Cherokee

  • 145,333 miles
The contact owns a 2001 Jeep Cherokee. The contact stated while driving 10 mph, the vehicle lost motive power without warning and there was smoke coming from the engine. The vehicle was towed to an independent mechanic and diagnosed that the top cylinder was faulty. The vehicle was then towed to a dealer, but the dealer informed the contact that they did not repair vehicles older than 2006 and would only order a part to cover the manifold. The vehicle was not diagnosed nor repaired. The Vin was included in NHTSA Campaign Number: 02V104000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and a case was opened. The manufacturer informed the contact to take the vehicle to a dealer for diagnosis. The failure mileage was 145,333.

- South Pasadena, CA, USA

problem #3

Aug 042015

Cherokee 6-cyl

  • 131,000 miles
Hi my name is [xxx] I bought a 2001 Jeep Cherokee (xj) it's came to my attention that NHTSA has a recall for the Grand Cherokee has a recall for the fuel tank protection I've been doing research for hours on the web and I have yet to find the same recall on the Jeep Cherokee models my fuel tank does not have any kind of protection and I'm sure I'm not the only Jeep Cherokee owner that has no fuel tank protection to be honest I love my Cherokee and there's no reason I could ever get rid of it other than the fuel tank safety if you could please address this issue you and or your company could not only save my life in a rear crash but you could save millions of live. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Corinth , MS, USA

problem #2

Aug 012013

Cherokee 6-cyl

  • miles
No incident yet, just wanting to know when I will receive my recall letter to take to a dealership to get the frame mount hitch to protect my family and gas tank from a rear end crash?

- Springield, MO, USA

problem #1

Feb 152002

Cherokee

  • Automatic transmission
  • 19,000 miles
When vehicle is started you can smell gas fumes, within minutes the check engine light comes on. Vehicle is taken into dealer. Dealer tests it and says it a leak. They can't find it and they reset the light. Within 2 weeks the same thing happen. They replaced the gas cap a few times and changed a gasket above the fuel tank. This made no difference. Just recently the vehicle has been into the dealer twice in a month. The dealer suggested trading in the vehicle and changed the gas cap again. The last time the vehicle was in they suggested a tune up, which is normally done within suggested times anyways, but did it and charged us for it. Again same thing happened. Vehicle was taken to near by service department to be tested.results (large leak)..the problem has been ongoing, nothing is being done to solve it.

- Windham, OH, USA