The vehicle began making a crunching/grinding sound, and lost some traction/control. It then only would go very slowly even though I was pressing the accelerator, and then the RPM meter was revving up and down even after I took my foot completely off the pedal. After turning it off on the side of the road for about 15 minutes, we were able to drive it home with no further issues. The following week when I went to have it inspected (the first time I drove it since), it made it less than 10 miles before it did the same thing and was unable to be moved this time. We towed it in to have it inspected at a jeep dealership and they confirmed it is a PTU/Transmission issue. I have a video of the second incident if needed.

- Hendrix, OK, USA

The front struts and links have had to be replaced at 41,000 miles on a vehicle purported to have upgraded off-road build.

- Saline, MI, USA

Every time you hit a bump you hear a rattle or a loud clump noise ! it sounds like something is falling apart or lose : struts have to be changed a lot on this vehicle ! needs to have a recall there are several complaints about struts being bad !

- Lacenter, KY, USA

So I got my car in April 7, 2020. My car has been in and out of the shop for the past couple months. To my engine stalling out to my car not. Shift that right way. A new transmission was put in January 2021. My electric stuff in the car goes in and out all the time. So it M mess up the computers this car has now had 4 new computers put in the car and I'm still having problems with it. And it does this anywhere on highway city street.

- Anna, TX, USA

After service shifter recall was fixed it still continues to come on, my shocks are leaking, poofs of smoke come out of my vents, check engine light goes off and on, my heater and air only works sometimes, and I have replaced my battery 4 times. I onlyii

- Los Lunas, NM, USA

While flat towing my Jeep behind my motor home from antioch, to crescent city ca on July 1, 2020, I was thirty five miles from antioch, when my Jeep started swaying severely left and right and bouncing.I thought that I had two blowouts on the right rear of the motor home. I had to slow down to two miles per hour until I could pull off the hiway. I had to dis-connect my Jeep from the motor home and put it in drive mode. When I did this my light on the dash said check engine light. I called the Jeep dealership in petaluma and they told me to bring it in T they said the brain in the computer went dead and they had to re program it. I then had my wife drive the Jeep and follow me behind the motor home 315 miles to crescent city ca. It took a couple of days and I drove 21 miles into brookings or I told the Jeep dealer about the sever swaying and bouncing and the service tech gave me a copy of a star online publiation case #S1823000010. The release date of 03-09-2018. Vehicle issue explains about my Jeep. It explains that I need a kl-flat tow kit P/N68321424aa tsb08-022-16. This kit allows the electric power steering to active and separate from other systems during flat tow. This kit costs $132 plus labor of $390. I bought my Jeep in February 2017. The star online publication is dated one year and one month after I bought my Jeep. There never was a recall on my Jeep and I am wondering why. I have been dealing with the service manager and they have refused to pay to install the kit. I plan on leaving 10-01-2020 my wife will have to drive the Jeep 375 miles behind my motor home. I will be dealing with them when I get home. Please let me know after you investigate this if it should be a recall item my vehicle is a 2017 Jeep Cherokee latitude with active drive

- Antioch, CA, USA

Refering to complaint # 11351451. The entire complaint did not transmit. The service tech gave me a copy of the star online publication case # S1823000010 the release date 03-09-2018. The publications states that I need a kl flat tow kit P/N68321424aa this kit allows the electric power steering to active and separate from the other systems during flat tow. I bought my Jeep in February 2017. The star online publications is dated one year and one month after I bought my Jeep. There was never a recall on my Jeep and I am wondering why " how many complaints were filed with Jeep about this incident? this is an accident waiting to happen. If I had been on a bridge with heavy truck traffic behind me how would I be able to pull over and dis-connect the Jeep and drive off the bridge safely? if I had been towing my Jeep by myself how would I accomplish what need to be done" I have been dealing with the service manager at antioch Jeep dealership and they refused to pay for the kit and the labor to install which is over $590. I am in crescent city until September 30. I will have my wife drive the Jeep behind the motor home 375 miles home please let me know after you investigate if this should be a re call by the Jeep dealership. My Jeep is a 2017 Jeep Cherokee latidude with active drive

- Antioch, CA, USA

Defective drivers side front strut began knocking on unpaved roads at 14,000 miles on 1 year old Jeep Cherokee. Dealer verified defective strut and replaced under warranty. Now at 31,000 miles passenger side front strut has severe knocking even on small bumps in road and vehicle front end shudders upon braking. Apparently, this other side strut is also defective. Working with Jeep to verify defective strut and have replaced. Upon research, have seen owner comments about manufacturing defect in front struts of several Jeep vehicles.

- Fort Collins, CO, USA

The vehicle has had multiple problems since my purchase date issues with the sunroof which has continued to persist, as well as a strut, hub, strut assembly, electronic parking brake and also now that I have taken it in there are more problems arising and now I have a check engine light on service all brake system lights on and light and traction control light on and also a 4WD system unavailable light on after taking it in to get fixed and the dealership fixes one problem and more keep arising! the vehicle was parked and then when I turned it back in that's when the parking brake would not disengage and then the sunroof and popping sounds were happening while driving. The transmission issue is when I am driving it is shifting way to often and shifting very wonky. Then also when shift the transmission into gear it doesn't engage and then when it does it litterally could through you forward in your seat when it finally engages.

- Springer, NM, USA

2017 Jeep Cherokee with only 37000 miles the intire front end fell out while driving causing an accident. Wheel, intire hub assembly, axle, and strut. While thankfully traveling low speeds in the city

- Springfield, OH, USA