Received a message on car display to "Service Airbag System." Dealer (Tasca of White Plains, NY) determined that one of the crash sensors had failed. Dealer said that first replacement sensor was defective, and that they would need to install a second one. If what the dealer said is true about the replacement sensor, then that's two defective crash sensors.

- Hastings-On-Hudson, NY, USA

With in a month of purchasing and many times after the dealership supposedly did a update to the shift shaft but always returned I turn car off have to wait and it goes away now it is staying more than usual and appearing more also with in a month my air bags had faulty wiring Thomson dodge only fixed one under driver seat bc their dx only showed one default a month after that the passengers air bag wiring went bad they refused to fix it so with in first year my passenger air bag needs to be repaired I am driving w two faulty car issues that I practically bought this is dangerous after review many complaints from other same make and model jeep owners shift shaft message and air bag message to replace

- Thomson , GA, USA

Service Air Bag Light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to Dealer, they said there were codes and a star case S1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up U0103, U11DE, U0002, U1465, C10CD. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since May 13, 2022. Going to a third dealer on June 9, 2022.

- Chicago, IL, USA

Driving on Hwy 156 close to hanston city, Kansas a deer came out of nowhere and hit my car, as soon I hit the deer it hit the front of the keep, it lost power immediately, it was still running slowly and temperature on the dashboard said 186, all lights in the dashboard where red, smoke was coming out and I keep driving it till i find a dirt road. No airbags dispatched, there was oil and smoke all the time.

- Garden City, KS, USA

Car consistently has airbag lights going on and off with no clear reason. The dealer -€œfixed-€ it and said that there was a loose connection and the cleaned it and fixed it. Cost me $200 and within a week it was back to intermittently turning on and off

- Palm Bay, FL, USA

Service shifter light on and air bag light

- Chula Vista , CA, USA

The airbag system light is on the same recall for the 2019 Jeep Cherokee, which when you take it in the diagnostic is a cost for the same thing going on with their 2019 Jeep Cherokee so the recall should be on both years just not the 2019. If you don't have it reset then the airbags will not deploy if you be in an accident which is not safe.

- Mooresville, NC, USA

My vehicle was hit with direct impact on front of vehicle and drivers side and no airbags deployed. Both vehicles involved where in motion

- Springfield, IL, USA

The contact owned a 2018 Jeep Cherokee. While the contact's vehicle was stopped, it was rear ended by another vehicle. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The driver sustained back and neck injuries. The contact, who was seated in the rear driver's seat, sustained whiplash after his head struck the side window. The window broke and inflicted a cut on the contact's neck. The front passenger sustained a leg fracture. The other two passengers were traumatized. The driver and the rest of the passengers were transported to the emergency room via an ambulance for medical attention. Immediately following the crash, the fuel tank leaked and the front end of the vehicle was filled with smoke. The fire department was at the scene. The vehicle was totaled and was towed to a collision center. The dealer and the manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was approximately 20,000.

- Houston, TX, USA